Application support engineer Work, Jobs in Kingsley, Chs (with Salaries)

1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Analyst (On Site)
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
8d
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
Lead Software Engineer - Front end Development
Royal London —Alderley Edge
- Leadership
- Annual leave
Senior Cyber Software Engineer/ Technical Lead
BAE Systems —Manchester
- Hybrid work
- Java
- C++
- JavaScript
Site Reliability Engineer (DV Security Clearance)
CGI —Manchester
- Full-time
- DevOps
- Scripting
- In-person
Quick apply
Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Azure
- Microsoft Office
- Continuous improvement
IT Desktop Support Engineer
Allied Digital service —Liverpool
- £29,000 a year
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
Senior Application Engineer - FM Team Support
Octave Intelligence —Manchester
- Hybrid work
- Azure
- Oracle
- SQL
DevOps Engineers (DV Security Clearance)
CGI —Manchester
- Full-time
- DevOps
- Java
- Scripting
Quick apply
Software Engineer -Frontend
Barclays —Knutsford
- Java
- APIs
- Banking
Lead Software Engineer
Northrop Grumman —Manchester
- £55,700 - £83,500 a year
- Java
- AWS
- Agile
- Relocation assistance
3rd Line Support Engineer SME - FTC
PXC —Salford Quays
- Full-time
- Azure
- Computer Science
- Windows
PHP Software Engineer
Love2shop —Liverpool
- Full-time
- DevOps
- Java
- AWS
- Employee discount
Quick apply
Manchester - Junior Developer - Elevate Programme
Vantage Point —Manchester
- Full-time
- Hybrid work
- Java
- SQL
- JavaScript
PHP Engineer
Zellis —Manchester
- Azure
- SQL
- AWS
- Annual leave
DevOps Engineer (DV Security Clearance)
CGI —Manchester
- Full-time
- Hybrid work
- Azure
- AWS
- Travel
Quick apply
DevOps Engineer
Barclays —Knutsford
- DevOps
- Java
- AWS
2nd Line Support Engineer
razorblue Careers —Salford
- £29,500 a year
- Hybrid work
- Azure
- English
- Microsoft Office
- Life insurance
- Referral programme
Quick apply
Software ML Engineer
Arm —Manchester
- £55,300 - £74,800 a year
- Hybrid work
- Analysis skills
- C++
- Software development

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1st Line Support Engineer

Hudson Hill Consulting
Runcorn

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Life insurance
On-site parking

Qualifications

Microsoft Windows Server
ITIL Certification
Customer service
Windows
Microsoft Office
VoIP
IT support
Computer networking
IT
Communication skills
Active Directory
CompTIA A+

Full job description

Job Title: 1st Line Support Engineer

Location: Runcorn Office (WA7 1SS) or Ashton Office (WN4 8AA)
Job Type: Full Time
Reports To: Service Desk Manager

Job Summary:

The 1st Line Support Engineer is responsible for providing first-level technical support to end-users, diagnosing and resolving IT issues, and escalating more complex problems to 2nd or 3rd line support. This role serves as the first point of contact for users experiencing technical difficulties and requires strong communication, troubleshooting, and customer service skills.

Key Responsibilities:

Act as the first point of contact for all IT support queries via phone, email, or ticketing system.
Troubleshoot and resolve issues related to desktops, laptops, servers, networks, and business applications.
Troubleshoot hardware and software issues in a timely and professional manner.
Create and maintain accurate documentation of user issues and resolutions.
Assist with user account administration (password resets, account lockouts, etc.).
Escalate unresolved issues to the appropriate 2nd or 3rd line teams.
Monitor and manage tickets in the IT helpdesk system to ensure timely resolution.
Follow ITIL-based procedures for incident and request handling.
Maintain a high level of customer service and user satisfaction.

Requirements:

Proven experience in a similar IT support or helpdesk role.
Good understanding of Windows OS, Microsoft Office, and basic networking principles.
Familiarity with Active Directory, Office 365, and ticketing handling systems.
Excellent communication and interpersonal skills.
Ability to work independently and under pressure.
Desire to learn, and grow technical skillset
Strong problem-solving skills and attention to detail.
IT certifications (e.g., CompTIA A+, ITIL Foundation) are desirable but not essential.

Desirable Skills:

Basic troubleshooting of Windows server operating systems.
Basic troubleshooting of VOIP solutions.

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

application support engineer jobs in kingsley, chs

1st Line Support Engineer

IT Support Analyst (On Site)

IT Support Engineer

Lead Software Engineer - Front end Development

Senior Cyber Software Engineer/ Technical Lead

Site Reliability Engineer (DV Security Clearance)

Deskside Support Engineer (Liverpool)

IT Desktop Support Engineer

Senior Application Engineer - FM Team Support

DevOps Engineers (DV Security Clearance)

Software Engineer -Frontend

Lead Software Engineer

3rd Line Support Engineer SME - FTC

PHP Software Engineer

Manchester - Junior Developer - Elevate Programme

PHP Engineer

DevOps Engineer (DV Security Clearance)

DevOps Engineer

2nd Line Support Engineer

Software ML Engineer

I want to receive the latest job alerts for application support engineer in kingsley, chs

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