Customer service team lead Work, Jobs in Kingsley, Chs (with Salaries)

Telesales Team Manager - Customer Loyalty
Together —Cheadle
- Full-time
- Analysis skills
- Leadership
- Communication skills
Quick apply
Team Leader Customer Resolution Department
Angel Advance —Warrington
- £32,000 - £34,279 a year
- Full-time
- Analysis skills
- Continuous improvement
- In-person
- Free parking
Quick apply
5d
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- Supervising experience
- Team management
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
11d
Customer Service Team Leader
Chemist4U —Skelmersdale
- Weekend availability
- Analysis skills
- Training & development
- Leadership
- Annual leave
- Employee discount
Customer Service Team Leader
William Hill —Crewe
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Training & development
- Employee discount
Customer Service Team Manager
Ryan, LLC —Salford
- Full-time
- Continuous improvement
- Mentoring
- Organisational skills
- Gym membership
Quick apply
Site Lead Administrator
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Team Manager
Ocado Logistics —Liverpool
- Weekend availability
- Customer service
- Team management
- Organisational skills
- Employee assistance programme
- Employee discount
Team Leader
Card Factory —Halewood
- Up to £13 an hour
- Customer service
- Leadership
8d
Lead Delivery Manager - Agile
The Very Group —Liverpool
- £6,500 a week
- Hybrid work
- Continuous improvement
- Agile
- Communication skills
- Employee discount
Quick apply
Customer Success People Lead
Xero —Manchester
- Full-time
- Hybrid work
- Google Suite
- Data analysis skills
- Team management
10d
Site Lead
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
Quick apply
26.113 EO Customer Services Team Leader
Disclosure & Barring Service —Liverpool
- £30,993 a year
- Part-time
- Hybrid work
- Presentation skills
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
1d
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- CRM software
- Customer service
- Team management
- Flexible schedule
Business Development Team Leader
PHSGroup —Skelmersdale
- £35,000 a year
- No weekends
- CRM software
- Business development
- Analysis skills
- Free parking
- Employee discount
Commercial Team Lead
CHEP —Manchester
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Training & development
Business Development Team Leader
PHS Group —Skelmersdale
- £35,000 a year
- Full-time
- CRM software
- Business development
- Analysis skills
- Free parking
- Employee discount
TEAM MANAGER
Primark —Liverpool
- £33,189 a year
- Organisational skills
- Training & development
- Retail management
- Annual leave
4d
Analysis Lead
Royal London —Alderley Edge
- Analysis skills
- Agile
- Communication skills
- Annual leave
Product Lead
Vix Technology —Manchester
- Full-time
- Product management
- Mentoring
- Agile
- Employee assistance programme
Quick apply

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Telesales Team Manager - Customer Loyalty

Together -
Cheadle

Quick apply

Job details

Full-time

Benefits

Company pension
Private medical insurance

Qualifications

Sales management
Analysis skills
Telesales
Telemarketing
Leadership
Team motivation leadership
Communication skills
Analytics

Full job description

Company Description

Please note this role is working Monday - Friday between the hours of 9am - 9pm on a 37.5 hour week.

Benefits of working at Together

26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
Free access to company holiday homes
Buy & sell holidays
Quarterly bonus plus an additional Shared Reward Bonus
Matched pension contribution
Health cash plan plus Private medical insurance
Life assurance and Critical illness cover
Travel season ticket loans and Ride to work scheme
Free local gym access
Local bar / restaurant discounts

–––––––––––––

Company Description

We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.

We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 900 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.

Job Description

We are looking for a driven and results-oriented Telesales Team Manager to build, lead, develop, and motivate a team of telesales professionals for our Customer Loyalty Scheme. This role is responsible for delivering sales targets, improving team performance, and ensuring a high-quality customer experience through effective telephone-based sales operations with our current customers. You will combine strong leadership skills with a hands-on approach to coaching, performance management, and sales strategy execution in a "player / manager" role.

As a Telesales Team Manager, we are looking for someone to:

Build, lead, coach, and motivate a team of telesales executives to achieve and exceed
Monitor daily, weekly, and monthly sales KPIs and performance metrics
Drive revenue growth by implementing effective sales strategies and campaigns
Ensure consistent achievement of conversion rates, call volumes, and revenue targets
Analyse data to identify trends and areas for improvement
Ensure adherence to scripts, processes, and compliance requirements
Monitor call quality and provide constructive feedback
Ensure all activities comply with regulatory standards and company policies

Qualifications

Essential

Proven experience in a telesales or contact centre sales environment
Previous experience managing or supervising a sales team
Strong track record of achieving and exceeding sales targets
Excellent leadership, coaching, and motivational skills
Strong analytical and problem-solving abilities
Effective communication and interpersonal skills

If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.

Additional Information

–––––––––––––

Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Click here for more information on our Recruitment Process

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

#TMHP

Quick apply

Refine Your Search

customer service team lead jobs in kingsley, chs

Telesales Team Manager - Customer Loyalty

Team Leader Customer Resolution Department

Aftersales Team Leader

Customer Service Team Leader

Customer Service Team Leader

Customer Service Team Manager

Site Lead Administrator

Team Manager

Team Leader

Lead Delivery Manager - Agile

Customer Success People Lead

Site Lead

26.113 EO Customer Services Team Leader

Helpdesk Team Leader

Business Development Team Leader

Commercial Team Lead

Business Development Team Leader

TEAM MANAGER

Analysis Lead

Product Lead

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