Software Work, Jobs in Kingsmill (with Salaries)

Telematics Support Advisor
Motia —Antrim
- £26,875 a year
- Full-time
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
IT & Business Improvement Project Executive
Shelbourne Motors —Craigavon
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
- Free parking
- Employee discount
Quick apply
2d
IT Support Engineer
Viper Computer Systems —Dungannon
- £26,000 - £35,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- SharePoint
- Free parking
Quick apply
Product Owner
FYRE Global —Cookstown
- £35,000 - £45,000 a year
- ERP systems
- SQL
- Analysis skills
Program Manager (Physical Security Infrastructure)
EOS —Banbridge
- Management
- Project management
- Organisational skills
Quick apply
Program Manager
EOS —Banbridge
- Project management
Quick apply
Software Engineer
Lowe Rental Corporation —Lisburn
- Java
- Master's degree
- AWS
Quick apply
Associate Implementation Manager
PlotBox —Ballymena
- Hybrid work
- Project management
Solutions Architect
Camlin Group —Lisburn
- Full-time
- Azure
- Computer Science
- DevOps
- Health & wellbeing programme
Quick apply
Senior Customer Application Support Consultant
PlotBox —Ballymena
- Weekend availability
- Hybrid work
- Customer service
- SQL
- IT
- Free parking
- Employee assistance programme
Quick apply
Product Manager
PlotBox —Ballymena
- Hybrid work
- Continuous improvement
- Product management
Senior Embedded Firmware Engineer
Camlin Group —Lisburn
- Full-time
- Hybrid work
- Laboratory experience
- English
- Analysis skills
- Health & wellbeing programme
Quick apply
Solutions Consultant
FYRE Global —Cookstown
- £37,000 - £40,000 a year
- Travel
Incident Support Engineer
Camlin Group —Lisburn
- Full-time
- Communication skills
Quick apply
5d

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Telematics Support Advisor

Motia -
Antrim

Quick apply

Job details

Full-time
£26,875 a year

Benefits

Free parking
Annual leave
Company pension

Qualifications

Customer service
Electrical engineering
Technical support
Microsoft Office

Full job description

About us:

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 55,000 customers nationwide.

About the role

Reporting to the Telematics Support Manager, the Telematics Support Advisor will be part of a team acting as the first point of contact for Customers who require support. You will provide an exceptional standard of customer service when answering calls and responding to emails or tickets. Technical Support Advisors are expected to work independently and use their own initiative whilst still working effectively as part of their team.

Duties & Responsibilities

Provide a high level of customer service as the first point of contact for customers via telephone, email and our customer portal
Log calls accurately, with a high level of detail on our CRM system.
Proactively deal with Customers queries.
Carry out support query resolutions.
Assist in retrieving CCTV footage for customers via the Motia Portal.
Provide information to customers on request.
Schedule engineer visits, organising relevant equipment and provide technical support to engineers when required
Set up of tracking equipment, both software and hardware.
Knowledge of electrical wiring and interest in electrical engineering desirable but not essential.
Maintain a positive attitude and a high level of customer service.

Requirements

Experience working in a customer facing role be preferred but not essential.
Experience of working within a tech support role would be preferred but not essential.
Experience in software support is beneficial.
Working knowledge of Microsoft Office necessary.
Patient and polite with excellent customer service skills.
Professional and confident communicator.
Fast learner who can adapt to new systems quickly.
Strong problem-solving skills.
Ability to work well individually and as part of a team.
Accuracy and attention to detail.

Benefits

Free parking available
Basic salary - £26,875
Annual Bonus - up to £2000 per annum
25 days annual leave plus bank holidays.
An additional day annual leave for your birthday (after 1 year service)
Holiday purchase scheme up to 5 days (after 2 years service)
Sociable working hours, no weekends or evenings
Fun, supportive working environment
Pension
4 x salary life assurance

Quick apply

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software jobs in kingsmill

Telematics Support Advisor

IT & Business Improvement Project Executive

IT Support Engineer

Product Owner

Program Manager (Physical Security Infrastructure)

Program Manager

Software Engineer

Associate Implementation Manager

Solutions Architect

Senior Customer Application Support Consultant

Product Manager

Senior Embedded Firmware Engineer

Solutions Consultant

Incident Support Engineer

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