Service delivery manager Work, Jobs in Kingsthorpe, Nth (with Salaries)

Key Account Director
BidvestNoonan —Northampton
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Leadership
Quick apply
Sales Colleague
Currys —Northampton
- £12.71 an hour
- Part-time
- Retail sales
- Annual leave
- Employee discount
Change Delivery Manager
Barclays —Northampton
- Continuous improvement
- Team management
- Communication skills
Greggs Unit Manager
Harvest Energy Retail Limited —Northampton
- From £30,000 a year
- Full-time
- Hospitality
- Customer service
- Restaurant management
- Employee assistance programme
- Employee discount
Quick apply
Operations Manager
Millbrook Healthcare Group Ltd —Northampton
- £45,000 - £52,000 a year
- Full-time
- Analysis skills
- Contracts
- Leadership
- Employee discount
- Flexible schedule
Quick apply
11d
IT Service Delivery Manager
Yusen Logistics (UK) —Northampton
- Full-time
- Microsoft Powerpoint
- English
- Continuous improvement
5d
General Manager
Bestway Group —Northampton
- Full-time
- Customer service
- Continuous improvement
- Team management
- Annual leave
Quick apply
Facilities Coordinator
ABM UK —Northampton
- Full-time
- Microsoft Word
- Supervising experience
- Organisational skills
- Employee discount
Quick apply
5d
Front of House Team Leader
Carlsberg Marston's Brewing Company —Northampton
- £10 - £14 an hour
- Temporary
- Hospitality
- Bar
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
Team Leader
HM Courts and Tribunals Service —Northampton
- £29,303 - £31,061 a year
- Part-time
- Presentation skills
- Travel
- Organisational skills
- Annual leave
9d
Room Based Deputy Manager
Grandir UK —Northampton
- £28,080 - £30,784 a year
- Full-time
- Management
- Experience working with children
- In-person
- Annual leave
- Employee discount
Quick apply
Retail Assistant Manager
Farmfoods —Northampton
- £31,449.60 - £35,306.88 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
Sales Assistant at Tesco
The Entertainer at Tesco —Northampton
- £11.15 - £12.71 an hour
- Temporary
- Merchandising
Quick apply
5d
Security/Cleaning Account Manager
BidvestNoonan —Northampton
- £47,000 a year
- Full-time
- Communication skills
Quick apply
11d
Customer Service Adminstrator- GP2
Yusen Logistics (UK) —Northampton
- £27,745.23 a year
- Full-time
- Communication skills
- Referral programme
Duty Manager
Virgin Active —Northampton
- Communication skills
- Annual leave
- Employee discount
Planning Optimisation Manager
GXO Logistics —Northampton
- Up to £75,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Supervisor 30 Hours
The Entertainer —Northampton
- £13.01 an hour
- Part-time
- Customer service
- Computer literacy
- Supervising experience
Quick apply
5d
Warehouse Operations Manager
GXO Logistics —Northampton
- Up to £70,000 a year
- Full-time
- Leadership
- Analytics
- Annual leave
- Employee assistance programme
Station Process Excellence Manager, DNN1 AMZL - Delivery Station - FIX
Amazon UK Services Ltd. —Northampton
- Full-time
- Engineering
- Master's degree
- SQL

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service delivery manager jobs near kingsthorpe, nth

Key Account Director

BidvestNoonan -
Northampton

Quick apply

Job details

Permanent | Full-time
Up to £57,312.72 a year

Qualifications

Succession planning
Sales contract negotiation
Client engagement
Stakeholder liaison
Profit & loss
Bachelor's degree
Continuous improvement cycles oversight
Partnership building
Contract renewal support
Customer renewal management
Relationship management
Operational strategy development
Security
Financial management
Leadership
Corporate regulatory compliance oversight
COSHH compliance

Full job description

About The Role

Title: Shopping Centre Key Account Director - Security and Cleaning

Location: National Role (with travel)

Salary: Competitive + car allowance + bonus

Role Purpose

The Shopping Centre Key Account Director – Security & Cleaning is responsible for the strategic leadership, operational excellence, and commercial performance of all security and cleaning services delivered across a national portfolio of shopping centres.

The role ensures safe, secure, welcoming, and compliant environments for customers, retailers, landlords, and asset managers, while driving continuous improvement, contract performance, and value creation.

Strategic Leadership

Define and deliver a national strategy for security and cleaning services aligned with client, landlord, and asset management objectives.
Act as the senior subject-matter expert for retail security, customer safety, and cleaning excellence within shopping centre environments.
Lead nationwide initiatives covering innovation, technology adoption, sustainability, and service transformation.
Represent the organisation at senior level meetings, client forums, and industry bodies.

Operational Excellence

Oversee security (manned guarding, mobile patrols, control rooms, CCTV, incident management) and cleaning operations across multiple shopping centres.
Ensure consistent high service standards, customer experience, and brand alignment across all sites.
Establish and monitor KPIs, SLAs, and performance frameworks, driving accountability at regional and local levels.
Manage critical incidents, high-risk events, and business continuity planning.
Preparation and delivery of monthly and quarterly client review presentations.

Compliance & Risk Management

Ensure full compliance with UK legislation and industry standards, including:
- Health & Safety at Work Act
- BS 7499 (Security Guarding)
- SIA licensing and ACS standards
- COSHH and cleaning compliance
- Equality, Safeguarding, and Data Protection requirements
Lead risk assessments, audits, and governance reviews across the national estate.
Act as the escalation point for serious incidents, reputational risk, and client concerns.

Commercial & Financial Management

Hold full P&L responsibility for the national shopping centre portfolio.
Manage budgets, cost control, margin delivery, and value engineering.
Lead contract negotiations, mobilisations, retentions, and renewals.
Identify growth opportunities, added-value services, and innovation pathways.

Client & Stakeholder Engagement

Develop senior relationships with:
- Shopping centre owners and landlords
- Managing agents and asset managers
- Retail directors and centre management teams
Serve as the primary national escalation point for key clients.
Support bids, tenders, and proposals relating to shopping centre security and cleaning.

People Leadership

Lead, mentor, and develop a high-performing soft services team at each centre.
Drive engagement, diversity, wellbeing, and talent development across large frontline workforces.
Ensure robust succession planning and capability building.
Champion a culture of professionalism, accountability, and customer focus.

Essential Requirements

Proven senior leadership experience in multi-site security and/or cleaning operations, ideally within:
Real estate
Shopping centres
Strong understanding of UK security and cleaning regulations, standards, and best practice.
Demonstrable experience managing large-scale P&L and complex contracts.
Ability to operate credibly at client, and executive level.
Excellent people leadership skills across geographically dispersed teams.
Commercially astute, data-driven, and outcome focused.
Willingness to travel extensively across the UK.

About Us

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’

Quick apply

Refine Your Search

service delivery manager jobs in kingsthorpe, nth

Key Account Director

Sales Colleague

Change Delivery Manager

Greggs Unit Manager

Operations Manager

IT Service Delivery Manager

General Manager

Facilities Coordinator

Front of House Team Leader

Team Leader

Room Based Deputy Manager

Retail Assistant Manager

Sales Assistant at Tesco

Security/Cleaning Account Manager

Customer Service Adminstrator- GP2

Duty Manager

Planning Optimisation Manager

Supervisor 30 Hours

Warehouse Operations Manager

Station Process Excellence Manager, DNN1 AMZL - Delivery Station - FIX

I want to receive the latest job alerts for service delivery manager in kingsthorpe, nth

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