1st line support engineer Work, Jobs in Kingston Bagpuize, Oxf (with Salaries)

1st Line Technical Support Engineer
CTS Group Ltd —Abingdon
- Full-time
- Microsoft Outlook
- Microsoft Office
- Computer networking
- Free parking
Quick apply
10d
Infrastructure & Cloud Operations Engineer - 12 month FTC
Lucy Group Head Office —Oxford
- Azure
- Management
- Computer Science

Related jobs to explore

Based on your search for 1st line support engineer

Junior IT & Communications Engineer
Marlin Communications Ltd —Bath
Provide first and second-line technical support to the business and external customers. Deliver a professional, friendly and customer-focused service at all…
£23,000 - £30,000 a year
Quick apply
13d
1st Line Technical Support Engineer
CTS Group Ltd —Abingdon
Escalation of client requests (systems development & sales) to consultants/account managers. Solving user problems / answering calls and logging tickets.
Quick apply
10d

I want to receive the latest job alerts for 1st line support engineer in kingston bagpuize, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

1st line support engineer jobs near kingston bagpuize, oxf

Infrastructure Engineer jobs in Oxford

Infrastructure Engineer jobs in Stockport

Infrastructure Engineer jobs in Kent

Infrastructure Engineer jobs in Hartlepool

Infrastructure Engineer jobs in Reading

1st Line Support Engineer jobs in Bethnal Green E2

1st Line Support Engineer jobs in Waterlooville

Mechanical Engineer jobs in London

1st Line Support Engineer jobs in London Wc1h

1st Line Support Engineer jobs in Sheffield

1st Line Technical Support Engineer

CTS Group Ltd -
Abingdon

Quick apply

Job details

Full-time
10 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Company events
On-site parking

Qualifications

Microsoft Windows Server
Microsoft Outlook
Microsoft Office
Firewall
Computer networking
IT
Communication skills
Active Directory

Full job description

About the role

Sector: IT
Contract type: Permanent, Office based
Salary: Negotiable on experience

Our ideal candidate will have

We’re looking for an all-rounder with experience with all Windows Desktop environments, Windows Server, Microsoft Office 365 and Active directory. Must have experience with troubleshooting general IT issues such as printers, outlook etc. in order to gain as much information as possible before escalating issues. We are looking for someone who is used to working with a ticketing system including logging their time.

Experience with the usual network peripherals, firewalls, routers etc. advantageous but not essential.

Excellent written & verbal communication skills are a must, with experience of documenting activities.

Job description

1st Line Telephone & Remote Access Support to CTS Group clients

Solving user problems / answering calls and logging tickets
New user & application setups (Laptops and PC’s)
Day-to-day user / systems support (printer installs, etc.)
Providing in-house technical support to CTS Office employees
Workstation troubleshooting
Training & answering queries (re: MS Office based apps.)
Escalation of client requests (systems development & sales) to consultants/account managers.
Occasional on-site support / delivery of goods & services to clients, site auditing & fact-finding visits

Experience Desired

You will be need to demonstrate the relevant criteria whilst also bringing your own passion and ideas to the Company Directors and clients alike.
Experience in a support role, ideally in a client facing environment. In-depth troubleshooting experience – 1+ years.
You will need to be a highly organised individual with the ability to work well under pressure.
Proven experience of logging work time in a ticketing system.

Employee Benefits

Company Pension
Bike to work scheme
On-site parking
25 days holiday (plus bank holidays)
Birthdays off and Xmas shopping day
Annual and Quarterly employee recognition awards – with prizes
Bonuses reviewed annually
We also have company food days and social events
Being based on Milton Park means you can get involved in the events, clubs and classes available in the workplace.
Working Hours: Monday to Thursday 9.00am – 5.00pm and Friday 9.00am – 4.30pm

To be considered for this position, you should have good technical knowledge with a keen interest to learn.

Job Type: Full-time

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

1st line support engineer jobs in kingston bagpuize, oxf

1st Line Technical Support Engineer

Infrastructure & Cloud Operations Engineer - 12 month FTC

Related jobs to explore

I want to receive the latest job alerts for 1st line support engineer in kingston bagpuize, oxf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected