Health and safety instructor Work, Jobs in Kingswear, Dev (with Salaries)

Customer Liaison Officer
Network Plus —Torquay
- Customer service
- Supervising experience
- Leadership
Quick apply
Class Instructor
CareTech Group —Paignton
- £25,000 a year
- Full-time
- Childcare
- Teaching
11d
First Aid Trainer
SSG Training and Consultancy Ltd —Plymouth
- £27,500 - £30,000 a year
- Full-time
- First Aid Certification
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
Project Manager
Network Plus —Exeter
- Supervising experience
- Driving
- Communication skills
Quick apply
Fitness & Lettings Officer
The Thinking Schools Academy Trust —Plymouth
- £25,077 - £28,001 a year
- Weekend availability
- School
- Employee assistance programme
- Referral programme
3d
Qualified Bus Driver
Stagecoach —Torquay
- £16.49 an hour
- Overtime
- School
- Employee assistance programme
- Employee discount
Trainee Bus Driver Exeter
Stagecoach —Exeter
- £16.49 an hour
- Weekend availability
- No experience needed
- Driving
- School
- Paid training
- Employee assistance programme
Trainee Traffic Management Operative
Go Traffic Management —Exeter
- £33,046.00 - £36,350.60 a year
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Customer Liaison Officer

Network Plus -
Torquay

Quick apply

Job details

Permanent

Qualifications

Wastewater treatment
Driving Licence
Customer service
Performance management
Supervising experience
Leadership
Communication skills

Full job description

Description

You will be ultimately responsibility for handling activities as outlined below:

Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores.

Deliver effective walk off post completion activities that are coordinated by the Customer Manager.

Key Responsibilities

Key Responsibilities

Effective CARE completion on all projects

80% Walk Off completion (successful visits & score captured)

Core Responsibilities

Strategy:

Ensure a customer service culture is adopted throughout the teams.

Use initiative, prioritise workload and work unsupervised.

Financial / Operations:

Track customer experience KPI’s and compile monthly & weekly reports.

Customer / Market:

Take ownership of activities necessary to achieve exceptional customer feedback and customer satisfaction score.

Manage vulnerable customers in accordance with GSOP3, ensuring that replacement gas supplies are installed on their premises when requested.

Experience and Qualifications

Key Competencies

Leadership – Act as an Ambassador promoting the Customer minimum standards

Health, Safety & Environment – Report / escalate any HSEQ near misses / hazards observed

Customer focused - Relevant contract/customer service experience. Able to adapt to customer needs.

Embracing Change - Able to support performance review sessions and drive performance improvement.

Communication - Effective interpersonal skills.

Influencing skills - Able to positively influence customer thinking

Performance Management - Demonstrable experience of exceeding targets/KPI’s.

Innovation and Creative Thinking - Able to adapt to customer needs

Operational Understanding – General knowledge of the Eclectic industry is desirable. Able to use digital devices and built in apps. Able to prioritise tasks and work independently

Qualifications/Skills Required

Experience of working in Utilities

Driving Licence

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

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health and safety instructor jobs in kingswear, dev

Customer Liaison Officer

Class Instructor

First Aid Trainer

Project Manager

Fitness & Lettings Officer

Qualified Bus Driver

Trainee Bus Driver Exeter

Trainee Traffic Management Operative

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