Patient services coordinator Work, Jobs in Kingswear, Dev (with Salaries)

Client Care Coordinator
Whiskers Veterinary Practice —Newton Abbot
- £20,592 - £21,000 a year
- Part-time
- Customer service
- Laboratory experience
- Front desk
- Free parking
- Health & wellbeing programme
Quick apply
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Brunel Medical Practice —Torquay
- £13.30 an hour
- Part-time
- Laboratory experience
- In-person
- Medical terminology
- Sick pay
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- £25,272 a year
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Torbay and South Devon NHS Foundation Trust —Torbay
- £32,073 - £39,043 a year
- Full-time
- Communication skills
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6d

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Client Care Coordinator

Whiskers Veterinary Practice
Newton Abbot

Quick apply

Job details

Permanent | Part-time
£20,592 - £21,000 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Employee discount
Bereavement leave
Life insurance
Sick pay
On-site parking

Qualifications

Customer service
GCSE
Veterinary experience
Laboratory experience
Front desk
Communication skills

Full job description

About Us:

Whiskers Veterinary Practice is a small, independent practice where our patients and their families receive high-quality care in a warm, family-run environment. Our close-knit team is passionate about animal welfare, excellent client care, and continually improving the way we work.

We pride ourselves on offering a personal alternative to the corporate approach - creating genuine relationships with our clients, providing continuity of care, and ensuring every patient and owner feels valued.

What We Offer:

A friendly, supportive, close-knit team environment
Active involvement in the day-to-day running and development of the practice
The opportunity to help shape systems, processes, and client experience
A personalised approach to veterinary care
A well-managed diary and a steady working pace
Respect for work-life balance and home time
Regular team meetings and appraisals to support communication and development
Modern facilities and excellent equipment
A workplace where your ideas, knowledge, and contribution matter

Our Values:

At Whiskers Veterinary Practice, we believe the whole team plays an important role in supporting the health and wellbeing of our patients.

We are committed to preventative care through our Wellness Plan and encourage appropriate insurance cover to support pets and their families when unexpected situations arise.

Honesty, courage, knowledge, commitment, and teamwork guide everything we do. We believe a positive, respectful team culture creates the best experience for both our clients and patients.

The Position:

We are looking for a part-time Client Care Coordinator who is confident, organised, and passionate about delivering exceptional customer service.

This is a key role within our practice, acting as the welcoming face of Whiskers and helping to ensure our clients and patients receive outstanding care from the moment they contact us.

You will work closely with our veterinary surgeons, nurses, and wider team to provide a smooth, friendly, and efficient client journey.

Responsibilities:

Welcome clients and their pets with warmth and professionalism
Manage appointments, telephone enquiries, and client communications
Provide excellent customer service and build strong client relationships
Support the veterinary team with day-to-day administrative tasks
Process payments and client accounts
Maintain accurate patient records and ensure information is up to date
Assist with practice organisation and workflow improvements
Support the smooth running of the reception area and wider practice
Help promote preventative healthcare options, including our Wellness Plan
Maintain a calm, positive, and caring environment for patients, clients, and colleagues

Requirements:

We are looking for someone who:

Has excellent communication and interpersonal skills
Is organised, reliable, and able to prioritise effectively
Enjoys working as part of a collaborative team
Has a genuine love for animals and their wellbeing
Can remain calm and professional in a busy environment
Is confident using computer systems and learning new processes
Has previous reception, customer service, or veterinary experience (preferred but not essential)

A passion for providing outstanding client care is essential.

The Package

Competitive salary dependent on experience
33 hours per week
Generous holiday entitlement of 6.5 weeks plus birthday leave
Company pension scheme
Employee discount
Health & wellbeing programme
Free/on-site parking
Supportive working environment with opportunities for growth and development

Why Should You Apply?

At Whiskers, our team members are respected, appreciated, and genuinely valued.

You will have the opportunity to:

Make a meaningful difference to clients and their pets every day
Work in an independent practice where your contribution matters
Be part of a supportive and passionate team
Help shape the future of a growing veterinary practice
Enjoy a workplace that values wellbeing, teamwork, and quality care

We look forward to hearing from you!

Work Location: In person

Pay: £20,592.00-£21,000.00 per year

Benefits:

Bereavement leave
Company pension
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

patient services coordinator jobs in kingswear, dev

Client Care Coordinator

Phlebotomist

GP Receptionist/Administrator

Catering Assistant

Registered Nurse - George Earle Ward

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