Job Description: Seasonal Admin & Sales Receptionist
Loch Insh Outdoor Centre is an award winning holiday destination in the Cairngorms National Park, set in 15 acres of mature woodland on the shores of Loch Insh, and encompasses a 20 room main lodge, 13 chalets, two apartments, a restaurant, events venue and a thriving watersports & ski sports activity centre which can be viewed at www.lochinsh.com
We are looking to recruit a Administration and Sales Receptionist who will work between our two reception desks and who will report directly to the Sales & Marketing Manager.
At Loch Insh we are committed to safeguarding and promoting the welfare of children and young people and as such all staff employed at the centre will be vetted prior to employment by undergoing a PVG check.
PRINCIPAL PURPOSE
- Services & Accommodation Management:
- Greet and assist guests
- Upsell services and activities
- Manage bookings and accommodation
- Ensure high standards of customer service
- Coordinate housekeeping and maintenance
- Business Administration Tasks:
- Maintain guest records and financial reports
- Handle correspondence
- Process payments and assist with budget monitoring
- Support stock management and ordering
- Help schedule staff and update booking details
- Staff Training Compliance & PVG Registration:
- Assist in tracking employee training and PVG registration
- Maintain safeguarding compliance records
PERSONAL SPECIFICATIONS
- Ideal for university students studying Business, Hospitality, Tourism, or Administration.
- Strong communication, organization, and problem-solving skills.
- Proficiency in office software (Google, reservation systems).
- Attention to detail and ability to multitask in a busy environment.
- Enthusiastic and eager to develop real-world business skills.
DESIRABLE
- Have own accommodation locally,
- Have own transportation.
JOB TYPE
Salary or Part Time, 30hrs per week, with paid overtime as required.
REMUNERATION
£13.45 - £15.00 per hour depending on experience.
ADDITIONAL EMPLOYMENT BENEFITS
- Discounted Food,
- All employees may have free access to the sports equipment when it is not required by members of the public providing they do not damage it and they return it in good working order.
Pay: £13.45-£15.00 per hour
Benefits:
- Casual dress
- Discounted or free food
- Free parking
- Gym membership
- On-site gym
- On-site parking
Ability to commute/relocate:
- Kingussie PH21 1NU: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrator or Receptionist: 4 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
