Senior contracts Work, Jobs in Kinloss, Mry (with Salaries)

Customer Voice and Engagement Manager
Albyn Group —Invergordon
- £56,536 - £59,896 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
12d
Clinical Deputy Manager
Cathay Care Home —Forres
- £26.50 an hour
- Full-time
- Management
- Team management
- Leadership
- Paid training
- Annual leave
Quick apply
Deputy Manager (Non-clinical)
Cathay Care Home —Forres
- £17 an hour
- Full-time
- Medication administration
- Team management
- Leadership
- Annual leave
Quick apply
7d
Senior Care Assistant
Cathay Care Home —Forres
- £14.50 an hour
- Full-time
- Medication administration
- Leadership
- Communication skills
- Annual leave
Quick apply
Health and Safety Advisor
Defence Equipment and Support —Lossiemouth
- £36,000 a year
- Part-time
- Hybrid work
- Annual leave
- Employee discount
Customer Experience Manager
Sainsbury's —Nairn
- From £32,700 a year
- Management
- Leadership
- Employee discount
13d
Performance & Assurance Manager
Albyn Group —Invergordon
- £63,998 - £67,301 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
12d
Customer and Trading Manager - Nightshift
Sainsbury's —Nairn
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
14d
Senior Contracts Engineer
Balfour Beatty —Elgin
- Microsoft Powerpoint
- Microsoft Excel
- Project management
- Annual leave
Primary School Administrator
Moray Council —Craigellachie
- £15.66 an hour
- Holidays
- Microsoft Excel
- Microsoft Access
- Customer service
Finance Manager
Balfour Beatty —Elgin
- Hybrid work
- Contracts
- Annual leave
6d
Senior Project Manager
Balfour Beatty —Elgin
- Management
- Communication skills
- Employee assistance programme
Senior Station Technician
RNLI —Invergordon
- £35,853 - £42,181 a year
- Full-time
- Leadership
- Mechanical knowledge
- Annual leave
7d
Customer Service Assistant
Carlton Clubs (Carlton Bingo) —Buckie
- £12.71 - £12.85 an hour
- Part-time
- Bar
- Customer service
- IT
- Referral programme
Quick apply
4d

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Clinical Deputy Manager
Cathay Care Home —Forres
As Clinical Deputy Manager, you will play a pivotal role in the leadership and performance of the home, working in close partnership with the Home Manager to…
£26.50 an hour
Quick apply
Deputy Manager (Non-clinical)
Cathay Care Home —Forres
As Deputy Manager, you will play a central role in the leadership, organisation and day to day performance of the home, working in close partnership with the…
£17 an hour
Quick apply
7d

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senior contracts jobs near kinloss, mry

Customer Voice and Engagement Manager

Albyn Group
Invergordon

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Job details

Permanent | Full-time
£56,536 - £59,896 a year
12 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Flexible schedule
Sick pay

Full job description

We kindly ask all candidates to read the application instructions at the end of the advert thoroughly and complete all required steps. Incomplete applications may not be considered.

Are you passionate about putting customers at the heart of everything? Do you know how to turn insight into action - and make services better because of it?

We’re looking for an experienced and driven Customer Voice and Engagement Manager to join our Performance and Improvement team and help shape how we listen, communicate and engage with our customers, ensuring their voice helps shape the services we deliver.

Contract Terms: 35 hours per week (full time), Permanent

Salary: £56,536-£59,896, Grade D3-D1 (Salary placing will normally be at the first point of the scale)

Location: Inverness or Invergordon with hybrid working (weekly attendance to the office will be required)

Closing Date: Wednesday, 29th July 2026, 5pm

Interview Date: W/C 10th August 2026

About the Role
This is an exciting opportunity to play a key role in how we understand and engage with our customers across Albyn.

You will be the driving force behind our customer voice, making sure we don’t just listen - but act. From feedback and complaints insight to tenant participation and engagement, you will ensure customer experience shapes the way we deliver services every day and supports continuous improvement.

Leading a multi-disciplinary team covering customer involvement, customer insight, business services and marketing & communications, you will create a culture of customer focus, accountability and continuous improvement.

Working across Albyn Housing Society and Highland Residential, you will collaborate with colleagues at all levels - bringing together insight, communications and engagement to improve services and strengthen our reputation.

No two days will be the same. One day you might be analysing trends in customer feedback, the next shaping a new campaign or working with colleagues to redesign a service based on what customers have told us.

We’re looking for someone who…

Has experience in customer engagement, customer experience, communications or marketing - ideally in housing or another regulated service
Understands how to turn customer feedback and complaints insight into meaningful service improvement
Can develop and deliver engaging communications strategies and campaigns across a range of channels
Has experience leading people and working collaboratively across teams to deliver change
Is confident influencing others and championing the customer voice at all levels
Communicates clearly and confidently, whether that’s with customers, colleagues, or senior leaders
Enjoys working with data and insight to tell a story and drive change

About Albyn Housing Society

Albyn Housing Society is a progressive organisation with a commitment to providing high-quality, affordable homes across the Highlands.

We are proud of our customer-first approach and are always looking for innovative ways to deliver value for money.

Our values - Being Caring, Being Professional, and Being Adaptable - are at the heart of everything we do.

As our Customer Voice and Engagement Manager, you'll help bring those values to life through how we listen, engage, communicate and continuously improve.

Alternative Job Titles you may have had are:

Customer Experience Manager; Customer Insight Manager; Engagement & Communications Manager; Tenant Participation Manager; Voice of the Customer Lead

What we are Offering: 

We value our employees and offer many benefits including but not limited to: 

Hybrid working – ‘Hub, Home & Roam’
28 days annual leave entitlement plus 12 days business/public holidays
Development and training opportunities
Flexible working hours
Day one sick pay
Employee benefit discount scheme
Company pension scheme
Access to an employee assistance program available 24/7
Family friendly policies

How to Apply: 

Candidates apply by submitting a completed application form or CV along with a cover letter to [email protected], to demonstrate your skills, experience and knowledge, which are relevant to the Person Specification and Job Description. 

More information on this vacancy, including job description, person specification and application form can be downloaded from our website https://www.albynhousing.org.uk/careers/

For further information or to arrange a call, please contact Robert Buchanan via email at [email protected]

Pay: £56,536.00-£59,896.00 per year

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Invergordon IV18 0DL

Quick apply

Refine Your Search

senior contracts jobs in kinloss, mry

Customer Voice and Engagement Manager

Clinical Deputy Manager

Deputy Manager (Non-clinical)

Senior Care Assistant

Health and Safety Advisor

Customer Experience Manager

Performance & Assurance Manager

Customer and Trading Manager - Nightshift

Senior Contracts Engineer

Primary School Administrator

Finance Manager

Senior Project Manager

Senior Station Technician

Customer Service Assistant

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