Receptionist Work, Jobs in Kirkton, Scb (with Salaries)

Hotel Receptionist (Full-time)
Schloss Roxburghe Hotel & Golf Course —Roxburghshire
- £13.13 an hour
- Weekend availability
- Bar
- Customer service
- Hotel
- Free parking
- Store discount
Quick apply
6d
Administrator - Bank
St Philips Care Caledonia Ltd —Hawick
- Computer literacy
- Accounting
- Front desk
- Paid training
- Annual leave
Receptionist - BECS
NHS Scotland —Melrose
- £26,696 - £28,988 a year
- Weekend availability
- Front desk
- Communication skills
1d
Assistant Dispenser
Stow and Lauder Health —Stow
- From £26,869 a year
- Part-time
- Patient care
- Data entry
- Organisational skills
Quick apply
17h
Leisure Receptionist
Peebles Hydro —Peebles
- Up to £12.71 an hour
- Part-time
- Computer literacy
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Cash Desk Volunteer
British Heart Foundation —Hawick
- Cash handling
- Employee discount

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Hotel Receptionist (Full-time)

Schloss Roxburghe Hotel & Golf Course -
Roxburghshire

Quick apply

Job details

Permanent | Full-time
£13.13 an hour
6 days ago

Benefits

Free parking
Store discount
Annual leave
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Customer service
Arranging restaurant reservations
Internal department liaison
Complaint handling
Data entry
Front desk
Guest services telephone call handling
Cash handling
Hotel front office operations

Full job description

We are looking for an enthusiastic and experienced Hotel Receptionist to join our wonderful Reception Team. This is a full-time, permanent position based on an average 40 hours a week. Availability to work morning, evenings and weekends is essential.

We offer a competitive salary of £13.13 per hour plus gratuities* and excellent employee benefits.

*Gratuities (tips) are an additional charge added onto services and are paid to all employees on a pro-rata basis regardless of your role. The amount is not guaranteed and is depended on service charge paid.

Based at the heart of the hotel you are responsible for the first and last impression for our guests and will deliver an exceptional, seamless, and consistent guest service experience from arrival through to departure.

Your Key Responsibilities:

You will perform the check-in and check-out of arriving and departing guests according to given standards
You will take ownership of any guest request which comes your way seeing it through until completion
You will engage and interact with our guests creating magical and memorable moments during the time at SCHLOSS Roxburghe
Maximises internal communication, adapts to new working methods and supports all key players to ensure a smooth guest journey
You will ensure that the housekeeping team are kept up to date throughout your shift about any room changes or room moves, special amenities, and early/late departures
In an emergency situation or fire alarm activation, you will print the correct reports for reception and follow the Fire procedure and Health & Safety protocols at all times
You will ensure the reception area and all public areas are well presented and at the expected cleanliness of the hotel
Make room, restaurant, bar and golf reservations
You will monitor the incoming phone calls and email correspondence for reception throughout your shift
Responsible for completion of a daily checklist
You will document and communicate all noteworthy events of the shift and delivers an effective handover with the other operational departments
You will perform basic cashier duties
You will support the Food & Beverage and Housekeeping teams when required
Recognise that operations must run 24 hours, 7 days a week, without interruption
High level of confidentiality and discretion towards guests and colleagues to be maintained at all time

Your Knowledge & Capabilities:

You are an excellent communicator, both verbal and written, with the ability to communicate effectively with people at all levels
You are confident with problem solving and complaint handling
You are detail-oriented; accurate data entry and strong computer skill
You are enthusiastic and have a positive personality with the ability to build genuine and trusting relationships with guests and colleagues

Proven Experience/Qualifications:

Experience in the hospitality industry, preferably in a comparable position or industry, desirable
Experience in a customer or guest facing role desirable

Your Employee Benefits:

- 30 days paid holiday after 1 year of service

- 50% discount on food & beverage

- 30% discount in our Pro ShoP

- Free meals whilst on shift

- Free golf membership

- Free on-site parking

- Recommend a friend scheme

- Gym membership discount

- Quarterly recognition programme

- Hotel stay discounts with Hyatt Destination Hotels

- Hotel stay discounts at our sister properties including Ibiza, Sardinia and New York

- Access to exclusive perks, offers, and discounts on our colleague platform

- LifeWorks employee assistance program

- Access to wellbeing articles, podcasts, tools and resources

Job Types: Full-time, Permanent

Pay: £13.13 per hour

Benefits:

Employee discount
On-site parking
Referral programme

Ability to commute/relocate:

Roxburghshire: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

receptionist jobs in kirkton, scb

Hotel Receptionist (Full-time)

Administrator - Bank

Receptionist - BECS

Assistant Dispenser

Leisure Receptionist

Cash Desk Volunteer

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