What we offer
Alongside a competitive salary, we offer a great range of benefits including:
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Hybrid/flexible working
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Pension payments doubled by us, up to a maximum employer contribution of 11.3%
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29 days annual leave plus bank holidays
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Enhanced family leave
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Simply Health level 5 healthcare plan
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Generous annual wellbeing allowance
Our full list of benefits can be found further down this page.
Who we’re looking for
Download full job description here
As the IT Service Delivery Analyst, you’ll provide first and second-line IT support to colleagues across the organisation, delivering high quality technical assistance and ensuring a positive customer experience. You’ll have a strong technical background, excellent communication skills and a customer-focused approach to resolving IT issues.
You will diagnose, troubleshoot and resolve hardware, software, and network issues, ensuring all service requests are logged, tracked, and resolved within agreed service level agreements. You will also perform routine maintenance and support tasks and assist with testing and deployment of new IT systems and technologies.
You will have previous experience in an IT support role, with strong analytical and problem-solving skills, and a good understanding of IT support processes and best practice. You’ll be highly organised, with excellent attention to detail, effective time management skills and the ability to manage competing priorities while delivering excellent customer service.
When we're hiring, we look for people who connect with our KOSMIHC values:
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We know our stuff
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We make it happen
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We care
Feel a connection? If this sounds like you, click on apply now!
**We reserve the right to close the vacancy early if we receive a large number of responses. If it interests, you please apply ASAP to avoid disappointment**
Don’t just find a job, feel it!
Hello. We’re RHP. Our purpose is to provide safe, secure homes – opening the door to life opportunities. We own and manage over 11,000 homes for social rent and shared ownership, and plan to build more over the next 12 months.
Our employees enjoy working for us, and we’ve been recognised as an excellent employer through several prestigious awards, including being named as a Top Employer for three years in a row. In recent years we’ve also gained Gold accreditation as part of the Mind Workplace Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel Today Awards.
We’re a Disability Confident Employer, which means we’re committed to inclusive recruitment practices.
If you want to make a difference to our customers, colleagues and beyond, we’re the place for you.
Connected through difference
We embrace and understand the value diversity brings – it can only make us better and stronger. That’s why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It’s important to us that you feel valued, appreciated, and free to be who you are.
