Customer service coordinator Work, Jobs in Knettishall, Sfk (with Salaries)

Customer Service Coordinator
Eastern Concrete Ltd —Stowmarket
- Up to £35,000 a year
- Full-time
- Microsoft Outlook
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Customer Service & Order Administrator (Merchandise Coordinator)
Totally Branded —Swaffham
- £27,000 a year
- Full-time
- Free parking
- Employee discount
Quick apply
13d
Customer Services Coordinator - up to 6 month contract
untypical —Bury St. Edmunds
- Microsoft Word
- Continuous improvement
- Negotiation
- Employee assistance programme
13d
Transport & Operations Co-ordinator
Pre-Pour Reinforcements Ltd —Woolpit
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- Warehouse experience
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply

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customer service coordinator jobs near knettishall, sfk

Customer Service Coordinator

Eastern Concrete Ltd -
Stowmarket

Quick apply

Job details

Permanent | Full-time
Up to £35,000 a year
7 days ago

Benefits

Free parking
Health & wellbeing programme
Annual leave
Company pension
Employee discount
Referral programme
On-site parking

Qualifications

Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Logistics experience (1–3 years)
Delivery scheduling
Logistics
Customer support
Customer interaction
Transport scheduling
Dispatch experience
Communication skills
Supply chain customer service
Customer support experience (1–3 years)

Full job description

Customer Service Coordinator

Join Eastern Concrete, a leading supplier of ready-mixed concrete, independently operating six plants across Suffolk, Norfolk and Cambridgeshire.

The Role

Are you someone who thrives in a fast-paced environment and isn't afraid to pick up the phone?

As a Customer Service Coordinator, you’ll be the primary hub of our day-to-day operations. This is a phone-led, high-volume role where no two days are the same. You will be managing inbound queries from customers who need concrete at short notice, keeping in constant contact with our fleet of drivers, and adapting schedules on the fly when plans change.

If you enjoy a buzzing office, problem-solving on your feet, and maintaining a calm head under pressure, this role is for you.

Hours: 45 hours per week, Monday–Friday (8am–5pm)

What we’re offering:

Competitive Salary: Up to £35k per annum
Company pension scheme.
23 days annual leave plus bank holidays, and a Christmas shutdown.
Discounts on our products.
Training and staff development opportunities.
Employee referral programme.
Be part of a stable, independent concrete supplier in the Eastern Region.

About You:

Strong customer service experience
Logistics, transport or dispatch experience preferred but NOT essential
Confident handling high volumes of phone calls
Calm, organised and able to make decisions under pressure
Excellent communication and problem-solving skills
Able to manage multiple priorities in a fast-moving environment
Knowledge of Suffolk, Norfolk and Cambridgeshire, or willingness to learn quickly

Key Responsibilities:

Act as the primary point of contact via telephone for customers and drivers.
Schedule and coordinate customer concrete deliveries, often at short notice
Handle driver queries, delays and operational issues
Adjust schedules quickly when plans change; a truck breaks down, a customer changes an order, a job overruns.
Build strong customer relationships
Maintain accurate order and delivery records
Liaise with the Vehicle Workshop Manager regarding maintenance and repairs

Apply now to join our dedicated team delivering excellent service across the region as their Customer Service Coordinator.

Pay: Up to £35,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in knettishall, sfk

Customer Service Coordinator

Customer Service & Order Administrator (Merchandise Coordinator)

Customer Services Coordinator - up to 6 month contract

Transport & Operations Co-ordinator

Other jobs to consider

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