Store Location: Kingston
Full- time - 40 hours per week
Got a passion for tech and love helping people? At iSmash, we're on a mission to reduce tech stress for everyone. Whether it's a cracked screen, a refurbished phone, or the perfect accessory, we're here to help. As a Sales Assistant, you'll be the first face our customers see , welcoming them, guiding them to the right solution, and making sure they leave with a smile.
You will report to the in-store manager.
What will be my responsibilities in this job?
Be the face of iSmash: Greet customers, answer questions, and provide expert advice on accessories, refurbished phones, and services.
Drive sales: Help customers find the right solutions, hit sales targets, and support promotional events.
Keep things running smoothly: Maintain store displays, manage stock, and ensure the store is clean, tidy, and aligned with the iSmash brand.
Support the tech team: Apply screen protectors, complete basic phone cleaning, and assist with device check-ins and handovers.
Stay organised: Submit daily standards reports, track sales, and co-sign returns to the warehouse.
Deliver great service: Handle transactions, follow up with customers, and ensure every interaction is a positive one.
What are the requirements for this position?
A passion for tech and gadgets.
Sales experience
customer-focused attitude.
Flexibility and a team-player mindset.
What makes us different?
Earn a good living: £27,109.31 Plus Commission
Grow with us: Clear career paths into Technician, Manager, Field Support, or Retail Operations roles.
Enjoy great perks: Company pension, increasing holiday allowance, and relocation support.
Work-life balance: 21 days holiday plus 8 bank holidays (pro -rata for part time hours)
Be part of a winning team: Join a fun, supportive culture with an annual awards party.
About iSmash
Founded in 2013, iSmash is the UK's go-to tech repair brand. With 37 stores and growing, we specialise in smartphone, tablet, and computer repairs, as well as refurbished devices and accessories. We're proud to offer a lifetime warranty on screen repairs and a customer-first experience.
iSmash is part of Assurant, Inc., a Fortune 300 company supporting over 300 million consumers worldwide.
We believe in diversity, inclusion, and creating a workplace where everyone feels valued and respected.
Ready to help us create a world without #techstress? Apply now! #LI-Onsite
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Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way .
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
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Equal Opportunity Statement
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