Team leader, advisory services Work, Jobs in Knowle, Bst (with Salaries)

Contact Centre Team Leader
ELA Comectronica Sarri Ltd. —Bristol
- £2,850 - £3,800 a month
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
Quick apply
4d
Fleet Availability Team Leader
Novuna —Trowbridge
- Up to £40,000 a year
- Full-time
- Hybrid work
- Maintenance
11d
Customer Service Team Leader
Ayvens —Bristol
- £32,000 - £38,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
- Free parking
- Annual leave
Replenishment Team Leader
Bestway Group —Bristol
- Full-time
- Customer service
- Warehouse experience
- Leadership
- Annual leave
Quick apply
Business Implementation Lead
Great American Europe Limited —Bristol
- £40,000 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
- Time management
- Health & wellbeing programme
- Work from home
Quick apply
8d
Church Operations Lead
Milton Baptist Church —Weston-super-Mare
- £27,000 - £29,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Supervising experience
Quick apply
12d
Team Leader - Housing
Southern Housing —Newport
- £34,122 a year
- Full-time
- Contracts
- In-person
- Communication skills
- Annual leave
1d
Residential Team Leader
CareTech Group —Bristol
- £31,428 a year
- Weekend availability
- Referral programme
Team Leader
GKN Aerospace —Bristol
- Weekend availability
- English
- Assembly
- Communication skills
- Employee assistance programme
Team Leader
Tempra Health Care Services Ltd —Bristol
- From £25,420 a year
- Part-time
- Bilingual
- Organisational skills
- In-person
Quick apply
4d
Strategic Communications Team Leader - Hybrid working
Avon and Somerset Constabulary —Portishead
- £47,046 - £50,949 a year
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Leadership
- Work from home
- Employee discount
9d
Customer Team Leader
Welsh Water —Cardiff
- £35,833 - £39,163 a year
- Hybrid work
- Human resources
- Mentoring
- Free parking
- Annual leave
3d
Team Leader (Specialist Housing)
Hedyn —Malpas
- £42,960 a year
- Full-time
- Supervising experience
- Annual leave
1d
Service Desk Team Leader
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee discount
Team Leader
GXO Logistics —Bristol
- £35,000 - £40,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
9d
Social Care Data and Analysis Team Leader (Job-share)
Office for Standards in Education, Children's Services and Skills —Bristol
- £69,322 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Annual leave
- Flexible schedule
5d
Team Manager
Somerset NHS Foundation Trust —Wells
- £49,387 - £56,515 a year
- Part-time
- Supervising experience
- Travel
- Leadership
- Annual leave
- Employee discount
Team Manager
Bristol City Council —Bristol
- £55,529 - £57,884 a year
- Full-time
- Hybrid work
- Annual leave
- Flexitime
4d
Customer Experience Team Leader
Sopra Steria —Newport
- £26,972 - £29,000 a year
- Weekend availability
- Hybrid work
- Organisational skills
- IT
- Annual leave
12d
Clinical Team Leader
HCRG Care Group —Keynsham
- £49,387 - £56,515 a year
- Microsoft Powerpoint
- Leadership
- Nursing
- Employee discount
Quick apply

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Contact Centre Team Leader

ELA Comectronica Sarri Ltd.
Bristol

Quick apply

Job details

Permanent | Full-time
£2,850 - £3,800 a month
4 days ago

Qualifications

Customer service
Microsoft Office
Supervising experience
Leadership
Communication skills
A Level

Full job description

Job Summary

We are looking for a motivated and customer-focused Contact Centre Team Leader to join our growing team in Bristol. This is an exciting opportunity for someone who enjoys leading people, supporting customer service excellence, and helping teams achieve their goals. As a Contact Centre Team Leader, you will provide day-to-day guidance to a team of customer service professionals, monitor service performance, and contribute to delivering an outstanding customer experience. We offer a supportive work environment, ongoing leadership development, and excellent opportunities for career progression.

What You'll Do

Lead, motivate, and support a team of customer service advisors to deliver excellent customer experiences.
Monitor daily team performance against service and quality objectives.
Provide coaching, feedback, and ongoing support to help team members develop their skills.
Assist with scheduling, workload planning, and daily operational activities.
Handle customer escalations and help resolve complex enquiries professionally.
Monitor customer interactions to maintain service quality and compliance standards.
Prepare performance reports and maintain accurate operational records.
Work collaboratively with management to improve processes and customer satisfaction.
Support the onboarding and training of new team members.
Encourage a positive, collaborative, and high-performing team culture.
Contribute to continuous improvement initiatives across the contact centre.

Requirements

Previous experience in customer service, contact centre, retail, hospitality, administration, team support, or a related role is beneficial but not essential.
Leadership or supervisory experience is advantageous but not required.
Excellent communication and interpersonal skills.
Strong organisational and problem-solving abilities.
Customer-focused attitude with the ability to motivate others.
Comfortable using Microsoft Office and standard business systems.
Ability to manage multiple priorities in a fast-paced environment.
Willingness to learn and support continuous improvement.
GCSEs, A-Levels, or equivalent qualifications are preferred but not required.

Why Work With Us

Competitive monthly salary.
Comprehensive leadership training and ongoing professional development.
Supportive and collaborative working environment.
Opportunities for internal promotion and career progression.
Stable full-time employment with a growing organisation.
Inclusive workplace that values teamwork, innovation, and customer excellence.

Pay: £2,850.00-£3,800.00 per month

Work Location: In person

Quick apply

Refine Your Search

team leader, advisory services jobs in knowle, bst

Contact Centre Team Leader

Fleet Availability Team Leader

Customer Service Team Leader

Replenishment Team Leader

Business Implementation Lead

Church Operations Lead

Team Leader - Housing

Residential Team Leader

Team Leader

Team Leader

Strategic Communications Team Leader - Hybrid working

Customer Team Leader

Team Leader (Specialist Housing)

Service Desk Team Leader

Team Leader

Social Care Data and Analysis Team Leader (Job-share)

Team Manager

Team Manager

Customer Experience Team Leader

Clinical Team Leader

I want to receive the latest job alerts for team leader, advisory services in knowle, bst

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