Technical support agent Work, Jobs in Knutsford, Chs (with Salaries)

Technical Helpdesk Agent
myPOS —Manchester
- Weekend availability
- Software troubleshooting
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
7d
Dialler Manager
TFLI Limited —Prestbury and Tytherington
- £33,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Sales
- Analysis skills
- Free parking
- Gym membership
Quick apply
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Sick pay
Area Team Leader
Cheshire East Council —Crewe
- £54,994 - £62,777 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
IT Support Technician
Urbanbubble —Manchester
- £26,000 - £30,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Annual leave
- Sick pay
Quick apply
13d
Agroforestry Woodland Officer
Forestry Commission —Northwich
- £37,537 - £39,661 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Annual leave
- Employee assistance programme
4d
Software Engineer
PortSwigger —Knutsford
- Full-time
- APIs
Quick apply
Product Engineer - M365 Unified Collaboration & Gen AI
Barclays —Knutsford
- Azure
- DevOps
- Scripting
1d
Senior ServiceNow Engineer
Barclays —Knutsford
- AI
- Negotiation
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- Azure
- Military
- Salesforce
Customer Service Agent (Italian Speaking) - Inbound B2B
Deliveroo —Manchester
- £27,700 a year
- Weekend availability
- CRM software
- English
- Communication skills
- Life insurance
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Warrington
- £3,800 - £6,000 a month
- Full-time
- Sales
- Driving
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Macclesfield
- £3,800 a month
- Full-time
- Sales
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Warrington
- £3,800 a month
- Full-time
Quick apply
PHP Engineer
Zellis —Manchester
- Azure
- SQL
- AWS
- Annual leave
Planning Agent
Aira —Manchester
- Hybrid work
- CRM software
- Annual leave
- Employee discount
Quick apply
Technology Analyst - Operations (UK Remote)
Turnitin, LLC —Manchester
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Quick apply
Site Agent
Bethell Construction Ltd —Kearsley
- Full-time
- Microsoft Office
- Supervising experience
- Contracts
AI Solutions Business Analyst
ServisBOT —Manchester
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Engineering
- Work from home
Quick apply
12d
Ticketing Operations Supervisor
Factory International —Manchester
- £30,055.40 a year
- Weekend availability
- Management
- Customer service
- Supervising experience
23h

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Technical Helpdesk Agent

myPOS -
Manchester

Quick apply

Job details

7 days ago

Benefits

Company pension
Company events
Employee discount
Referral programme

Qualifications

Software troubleshooting
Technical support
Organisational skills
Communication skills
Help desk

Full job description

At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.

As we are expanding our team, we’re looking for a Technical Helpdesk Agent to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen!

About the role:

As a Technical Helpdesk Agent you will be responsible for ensuring a smooth and compelling experience for our merchants, supporting them with hardware, software, and service-related enquiries.

What you’ll do:

Provide first-class technical support via phone and email to myPOS merchants
Troubleshoot hardware and software issues related to payment terminals and online acquiring services
Guide customers through technical solutions in a clear, patient, and professional manner
Ensure every customer interaction is a positive experience, reinforcing trust in the myPOS brand
Escalate complex issues appropriately while maintaining ownership of the customer journey
Log, track, and resolve issues within internal CRM and ticketing systems
Collaborate with internal teams to ensure feedback and insights are shared
Adhere to operational processes and quality standards, even during high-demand periods

What you bring:

Previous experience in a technical support or helpdesk role (payment technology experience a bonus)
Exceptional communication and problem-solving skills
Technically confident with hardware/software troubleshooting
Calm under pressure, with a proactive and solution-oriented mindset
Strong organisational skills and attention to detail
A genuine desire to provide an exceptional customer experience
Flexibility to work shifts, including evenings and weekends as part of a rota
A personal style that demonstrates authority, commitment and consistency, and inspires trust and confidence

Why you should join myPOS:

Vibrant international team operating in hi-tech environment
Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget
Refer a friend bonus as we know that working with friends is fun
Teambuilding, social activities and networks on a multi-national level

What we offer:
21 days holiday
Your birthday off (paid)
Company events
Company pension
Free eye test from Specsavers
Access to PERKBOX
Dress down Friday

Who we are:

Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.

Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.

Pro tip:

Take it easy about meeting every requirement—this job description is just that, a job description! Even if you don’t tick every box, want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth!

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!

Quick apply

Refine Your Search

technical support agent jobs in knutsford, chs

Technical Helpdesk Agent

Dialler Manager

1st line Service Desk Agent

Area Team Leader

IT Support Technician

Agroforestry Woodland Officer

Software Engineer

Product Engineer - M365 Unified Collaboration & Gen AI

Senior ServiceNow Engineer

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Customer Service Agent (Italian Speaking) - Inbound B2B

JUNIOR SALES CONSULTANT

JUNIOR SALES ADVISOR

Junior Commercial Advisor

PHP Engineer

Planning Agent

Technology Analyst - Operations (UK Remote)

Site Agent

AI Solutions Business Analyst

Ticketing Operations Supervisor

I want to receive the latest job alerts for technical support agent in knutsford, chs

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