Performance analyst Work, Jobs in Ladybank, Fif (with Salaries)

WFM Analyst
Stagecoach —Perth
- £26,780 - £30,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Senior FP&A Analyst
SSE —Perth
- £44,000 - £60,000 a year
- Full-time
- Employee discount
13d
HR Data and Reporting Analyst
The Progeny Group Limited —Edinburgh
- Hybrid work
- Data analysis skills
- Analysis skills
Quick apply
Data & Tracking Analyst (Dunfermline)
Velstar —Dunfermline
- £35,000 - £45,000 a year
- Hybrid work
- AI
Quick apply
12d
Anti-Financial Crime Analyst (Adviser Platform)
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- Annual leave
- Employee discount
2d
Reconciliation Analyst
NCR Atleos —Dundee
- £27,540 a year
- Full-time
- Communication skills
- Analytics
Quick apply
9d
Senior Analyst, Commodity Management & Sourcing
Raytheon —Glenrothes
- Full-time
- Hybrid work
- Bachelor's degree
- Conflict management
ServiceNow Scrum Master / Business Analyst
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee discount
8d
Business Analyst
Barclays —Edinburgh
- Agile
- Banking
2d
European Energy Shift Trader
SSE —Perth
- £44,000 - £77,400 a year
- Full-time
- Communication skills
- Employee discount
6d
Risk Analyst
Turner & Townsend —Edinburgh
- Full-time
Quick apply
14d
Investment Proposition Analyst
Royal London —Edinburgh
- Organisational skills
- Financial services
- Communication skills
- Annual leave
Technical Business Analyst
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- AI
- Annual leave
- Employee discount
10h
ServiceNow Business Analyst, Associate
BlackRock Investments —Edinburgh
- Hybrid work
- No experience needed
- In-person
- Communication skills
- Work from home
Scrum Master
Version 1 —Edinburgh
- Full-time
- Hybrid work
- Continuous improvement
- Product management
- Employee assistance programme
- Employee discount
Quick apply
Client Delivery Advocate - Analyst
iCapital —Edinburgh
- Hybrid work
- Microsoft Powerpoint
- Computer Science
- Bachelor's degree
Risk Analyst
Leonardo UK Ltd —Edinburgh
- Full-time
- Hybrid work
- Data analysis skills
- Master's degree
- Analysis skills
- Flexible schedule
- Referral programme
Finance Analyst, Reward & Governance
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Analytics
- Annual leave
- Employee discount
13d
Energy Yield Analyst
Public Sector Resourcing —Edinburgh
- Full-time
- Engineering
- Master's degree
- Annual leave
13d
Financial Reporting Analyst
M&G plc —Edinburgh
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Financial services
- Annual leave
7d

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WFM Analyst

Stagecoach -
Perth

Apply Now

Job details

Full-time
£26,780 - £30,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

Dashboard visualisation
Data analysis skills
Analysis skills
Risk management
Organisational skills
Management reporting
Communication skills
Rota coordination

Full job description

Salary

£26,780 – £30,000

Workforce Management (WFM) Analyst

Based at our Perth office
Salary of £26,780 – £30,000
Working pattern of 8am-4pm Mon-Fri

Looking for a role where your analysis and insight help keep the operation running at its best?

At Stagecoach, we’re more than just buses, we’re part of the fabric of our communities. Behind every journey is a team ensuring we have the right people in place to deliver a reliable and seamless service. We’re looking for a WFM Analyst to join our Customer Service Centre team. In this role, you’ll play a vital part in planning, monitoring, and optimising our workforce, helping us deliver a consistent, high-quality service for our customers. This is a great opportunity for someone with experience in real-time analysis, scheduling, or workforce planning who is ready to take the next step into a broader, more data-driven role.

What you’ll be doing:

Creating and maintaining accurate staff schedules aligned to forecast demand
Planning and optimising offline activities such as training, meetings, and annual leave
Monitoring real-time performance, including service levels, volumes, and handling times
Making intraday adjustments to ensure the operation remains balanced and efficient
Producing reports and dashboards to track performance metrics and trends
Analysing data to identify opportunities to improve efficiency and service delivery
Monitoring schedule adherence and providing insights to Team Leaders
Proactively identifying risks to service and implementing mitigation plans
Working closely with operational leaders to provide clear, actionable insights
Supporting continuous improvement across workforce planning and delivery

What we’re looking for:

Experience working in a contact centre environment, ideally within WFM (scheduling, real-time, or reporting)
Strong analytical skills with experience handling and interpreting data
Advanced Microsoft Excel skills and confidence working with large datasets
Experience using WFM systems such as Verint, NICE, or Calabrio (desirable)
A proactive, problem-solving mindset with the ability to work in a fast-paced environment
Strong communication skills, with the ability to explain data clearly to different audiences
Excellent attention to detail and organisational skills
A collaborative team player who can build strong working relationships

Why join Stagecoach?

The opportunity to develop your career within a growing and evolving function
Competitive salary and benefits package
Benefits including generous pension scheme, XX days holiday, free travel for you and a companion, and a wide range of discounts including retail & leisure
Career progression, with opportunities to grow across operations, planning, and wider business areas
A supportive, inclusive working environment where your wellbeing matters

Our working environment

Stagecoach is proud to be an inclusive employer. Across our teams, we foster a welcoming environment where everyone is treated with respect and supported to thrive. You’ll have access to employee networks, wellbeing resources, and a 24/7 Employee Assistance Programme to support you and your family.

Ready to make an impact behind the scenes?

Click apply today and start your Stagecoach journey. We can’t wait to welcome you on board.

Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.

Location:

Stagecoach Group Head Office 10 Dunkeld Road Perth PH1 5TW

Apply Now

Refine Your Search

performance analyst jobs in ladybank, fif

WFM Analyst

Senior FP&A Analyst

HR Data and Reporting Analyst

Data & Tracking Analyst (Dunfermline)

Anti-Financial Crime Analyst (Adviser Platform)

Reconciliation Analyst

Senior Analyst, Commodity Management & Sourcing

ServiceNow Scrum Master / Business Analyst

Business Analyst

European Energy Shift Trader

Risk Analyst

Investment Proposition Analyst

Technical Business Analyst

ServiceNow Business Analyst, Associate

Scrum Master

Client Delivery Advocate - Analyst

Risk Analyst

Finance Analyst, Reward & Governance

Energy Yield Analyst

Financial Reporting Analyst

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