Merchandising lead Work, Jobs in Lambeth, Gtl (with Salaries)

Museum Supervisor
The Sherlock Holmes Museum —London
- £15 an hour
- Weekend availability
- Sales
- Computer literacy
- Merchandising
- Store discount
- Health & wellbeing programme
Quick apply
13d
Visual Merchandising Lead
Liberty —London
- Weekend availability
- Microsoft Powerpoint
- Merchandising
- Team management
8d
Creative Director
Wayfair —London
- £98,165 - £111,632 a year
- Full-time
- In-person
- AI
- Leadership
- Employee discount
- Life insurance
Assistant Merchandiser
NEXT —London
- £34,000 - £47,000 a year
- Full-time
- Sales
- Merchandising
- Presentation skills
- Free parking
- Employee discount
Anthropologie Team Leader (Part-Time) - Regent Street, London
Anthropologie —London
- Part-time
- Sales
- Customer service
- Merchandising
- Annual leave
- Employee assistance programme
10d
Sales Assistant 6mt FTC – 24hrs per week
Universal Music Group —London
- Part-time
- Sales
- Customer service
- Merchandising
- Annual leave
- Employee discount
Design Sales Consultant- Retail & Trade
OPA Living —Chelsea
- From £30,000 a year
- Part-time
- Sales
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
Sales Assistant
Barker Shoes Limited —London
- £12.71 an hour
- Full-time
- Customer service
- English
- Microsoft Office
- Store discount
- Employee discount
Quick apply
Head of supply chain management
Carl Friedrik —London
- Full-time
- Hybrid work
- Microsoft Excel
- Engineering
- Analysis skills
Quick apply
Levi's Brompton Road - Fully Flex 40hr VMR (Visual Merchandising Responsible)
Levi Strauss & Co. —London
- Weekend availability
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
4h
Operations Floor Lead - London
Gymshark —London
- £18.30 an hour
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee discount
Quick apply
Merchandising Manager, Accessories
Jimmy Choo —London
- £45,000 - £63,000 a year
- Full-time
- Microsoft Powerpoint
- Merchandising
- English
8d
Boutique and Concession Managers - London Area
Monica Vinader —London
- Management
- Customer service
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Senior Team Leader, Category Merchant (Maternity Cover)
Whole Foods Market —London
- £70,600 - £120,020 a year
- Part-time
- Merchandising
- Bachelor's degree
- Team management
- Store discount
- Annual leave
13d
Anthropologie Team Leader - Richmond, UK
Anthropologie —Richmond upon Thames
- Part-time
- Sales
- Merchandising
- Supervising experience
- Annual leave
- Employee assistance programme
Managing Consultant - Retail/FMCG
Aria Intelligent Solutions —London
- £70,000 - £100,000 a year
- Overtime
- Hybrid work
- AI
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Head of Visual Merchandising
Pandora Jewelry —London
- Full-time
- Hybrid work
- Merchandising
- Continuous improvement
- Leadership
- Annual leave
- Employee assistance programme
Fulfilment Operations Manager
One Retail Group —London
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
8d
E-Commerce Merchandising Lead (German Speaking) - UK & Europe
Tiffany & Co. —London
- Bilingual
- Management
- Merchandising
- Annual leave
Urban Outfitters Team Leader - Spitalfields, London
Urban Outfitters —London
- Part-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme

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Museum Supervisor

The Sherlock Holmes Museum -
London

Quick apply

Job details

Permanent | Full-time
£15 an hour
13 days ago

Benefits

Store discount
Health & wellbeing programme
Annual leave
Company pension
Employee discount

Qualifications

Venue and attractions experience
Customer communication
Retail payment processing systems
Front of house supervision
Closing procedures
Premises locking and securing procedures
Sales
Computer literacy
Merchandising
Library, archives or museum experience
Complaint handling
Performance management
Lock and unlock routines
Supervising experience
Opening procedures
POS
Organisational skills
Cleaning
Computer skills
Customer interaction
Retail experience
Cash handling
Leadership
Team motivation leadership
Communication skills
Rota coordination

Full job description

About Us

Situated on the world-famous Baker Street, the Sherlock Holmes Museum brings to life the stories of Sherlock Holmes in an immersive Victorian setting. Welcoming visitors from across the globe, the museum offers a unique cultural experience alongside a retail space featuring themed merchandise.

We are committed to delivering a memorable, engaging, and high-quality visitor experience in a historic and internationally recognised setting.

The Role

We are looking for a proactive, confident, and hands-on Museum Supervisor to oversee the daily operation of the museum. This is a fast-paced role where no two days are the same. The successful candidate will lead from the front, support the team across all departments, and ensure visitors receive an exceptional experience from arrival to departure.

This is not a desk-based supervisory role. You will spend the majority of your shift on your feet, moving throughout the museum, supporting admissions, retail, visitor flow, and staff wherever required. We are looking for someone who is happy to roll up their sleeves and assist in every aspect of the operation.

As an international tourist attraction, our busiest period runs from June to August and December, when visitor numbers increase significantly. During these months the museum operates at a very fast pace, and the successful candidate must be able to remain calm under pressure, think quickly, prioritise tasks, and make decisions confidently. Outside of peak season, the pace is more manageable, but maintaining high operational standards remains essential throughout the year.

Key Responsibilities

Operational Leadership

Carry out full opening and closing procedures, ensuring the museum is prepared for daily operations and secured at the end of each day.
Prepare the museum for the following day's operations, ensuring all visitor areas are organised, clean, stocked, and ready.
Act as a key holder and ensure all security and operational procedures are followed.
Take responsibility for the smooth day-to-day running of the museum.
Support every department as required, including admissions, retail, queue management, and visitor assistance.

Visitor Experience

Deliver and maintain an outstanding visitor experience.
Lead by example with excellent customer service.
Resolve customer complaints professionally and efficiently.
Ensure visitors are welcomed in a friendly and engaging manner.

Team Supervision

Lead, motivate, and support the team throughout the day.
Produce and manage daily staff rotas using Microsoft Word or similar software.
Ensure staff understand their responsibilities and maintain high standards.
Assist with staff training and ongoing performance management.

Admissions & Technology

Previous experience operating electronic tills (EPOS systems) is essential.
Be confident using technology, as our admissions, ticketing, cash handling, and payment systems are all technology-based.
Troubleshoot basic till and payment issues where possible and ensure transactions are processed accurately.

Retail

Monitor stock levels and assist with weekly stock checks.
Maintain high merchandising standards.
Encourage sales through excellent customer engagement and product knowledge.

Standards & Presentation

Ensure the museum remains clean, organised, and presented to an exceptional standard throughout the day.
Maintain attention to detail across all visitor areas.

Health & Safety

Ensure health and safety procedures are followed at all times.
Take responsibility for the safety of visitors, colleagues, and the historic building.

Person Specification

The successful candidate will have:

Previous supervisory experience within retail, hospitality, visitor attractions, museums, or a similar customer-facing environment.
Essential experience operating tills and electronic point-of-sale (EPOS) systems.
Good understanding of technology and confidence using computer-based systems.
Excellent leadership and communication skills.
The ability to work calmly under pressure in a fast-moving environment.
Strong organisational skills and excellent attention to detail.
A hands-on attitude with a willingness to help wherever required.
Confidence making decisions and solving problems quickly.
Experience creating staff rotas.
Excellent customer service skills and the ability to deal professionally with challenging situations.
Flexibility to work weekends, bank holidays, and during peak tourist seasons.
An interest in history or the Sherlock Holmes stories is desirable but not essential.

Trial Period

Successful shortlisted candidates will be invited to complete a five-day paid trial period. This allows both the candidate and the museum to assess whether the role is the right fit. The trial is fully paid at the agreed rate of pay and provides an opportunity to experience the day-to-day responsibilities of the position before a permanent offer is made.

Additional Information

This is a customer-facing role requiring flexibility, including weekends and peak holiday periods.

Due to the nature of our business, annual leave cannot normally be taken during UK school holidays or our peak season, when visitor numbers are at their highest.

This role is best suited to someone who enjoys being active, thrives in busy environments, can think on their feet, and takes pride in leading by example. If you enjoy working with people and are looking for a varied and rewarding role in one of London's most iconic tourist attractions, we would love to hear from you.

Job Types: Full-time, Permanent

Pay: £15.00 per hour

Benefits:

Company pension
Employee discount
Health & wellbeing programme
Store discount

Ability to commute/relocate:

London NW1 6XE: reliably commute or plan to relocate before starting work (required)

Experience:

Supervising: 2 years (required)
Till operation: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

merchandising lead jobs in lambeth, gtl

Museum Supervisor

Visual Merchandising Lead

Creative Director

Assistant Merchandiser

Anthropologie Team Leader (Part-Time) - Regent Street, London

Sales Assistant 6mt FTC – 24hrs per week

Design Sales Consultant- Retail & Trade

Sales Assistant

Head of supply chain management

Levi's Brompton Road - Fully Flex 40hr VMR (Visual Merchandising Responsible)

Operations Floor Lead - London

Merchandising Manager, Accessories

Boutique and Concession Managers - London Area

Senior Team Leader, Category Merchant (Maternity Cover)

Anthropologie Team Leader - Richmond, UK

Managing Consultant - Retail/FMCG

Head of Visual Merchandising

Fulfilment Operations Manager

E-Commerce Merchandising Lead (German Speaking) - UK & Europe

Urban Outfitters Team Leader - Spitalfields, London

I want to receive the latest job alerts for merchandising lead in lambeth, gtl

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