Resident assistant Work, Jobs in Lambeth, Gtl (with Salaries)

Resident Service Assistant
Morro UK —London
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Working with children
- Front desk
- Employee assistance programme
Quick apply
3d
Library Assistant
Newham Council —Plaistow
- £29,856 a year
- Part-time
- Customer service
- IT
2d
Assistant Accommodation Advisor
University College London —London
- £28,258 - £29,412 a year
- Full-time
- Hospitality
- Administrative experience
- University
- Annual leave
- Employee assistance programme
6d
Newham Independents Political Assistant
Newham Council —London
- £45,750 - £49,056 a year
- Part-time
- Administrative experience
- Organisational skills
1d
Personal Assistant (Shared Support)
Southwark Council —London
- £38,637 - £44,937 a year
- Part-time
- Microsoft Office
3d
Kitchen Assistant
Forest Health Care —Islington
- £12.80 an hour
- Part-time
- Hospitality
- Sales
- Cooking
Quick apply
Mayor's Political Assistant
Newham Council —London
- £49,056 - £52,194 a year
- Full-time
- Communication skills
1h
Occupational Therapy Assistant
Haringey Council —London
- £38,256 - £39,276 a year
- Communication skills
7d
Members Enquiry Casework Officer
Islington Council —Islington
- £42,912 - £44,235 a year
- Organisational skills
- Employee discount
4d
Hospitality Assistant
Selecta —London
- £30,784 a year
- Full-time
- Hospitality
- Restaurant experience
- Communication skills
- Sick pay
Quick apply
Political Assistant to the Conservative Group
Hammersmith & Fulham Council —Hammersmith
- £43,308 - £45,852 a year
- Temporary
- Microsoft Office
- Administrative experience
- Organisational skills
10d
(Trainee) Crematorium Assistant
Barnet Council —London
- Full-time
- Hybrid work
- Oracle
- Presentation skills
- Annual leave
- Flexitime
Recreation Assistant
Southwark Council —London
- Weekend availability
- Communication skills
6d
Political Assistant to the Labour Group
Hammersmith & Fulham Council —Hammersmith
- £43,308 - £45,852 a year
- Temporary
- Microsoft Office
- Administrative experience
- Organisational skills
10d
Kitchen Assistant
Care UK —London
- £12.90 an hour
- Weekend availability
- Annual leave
- Employee discount
Office Assistant
London Advice Centre —London
- Microsoft Office
- Organisational skills
- Communication skills
Recreation Assistant – Tottenham Green Leisure Centre
Haringey Council —London
- £28,617 - £29,025 a year
- Weekend availability
- Flexible schedule
Assistant Private Sector Housing Officer
Hammersmith & Fulham Council —Hammersmith
- £42,912 - £44,235 a year
4d
Property Operations & Administrative Assistant
23 Collective —Fitzrovia
- £2,000 - £2,400 a month
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Outlook
- Employee discount
Quick apply
1d
Student Accommodation Assistant
CCUK Education Ltd —Deptford
- £26,000 - £30,000 a year
- 8 hour shift
- Customer service
- English
- Business development
- Annual leave
Quick apply

I want to receive the latest job alerts for resident assistant in lambeth, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Resident Service Assistant

Morro UK
London

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
3 days ago

Benefits

Employee assistance programme

Qualifications

Customer service
Working with children
Front desk
Care plans
Communication skills
Time management

Full job description

Do you have build to rent experience and fantastic customer service skills?

Would you like to be part of a team building an outstanding living experience?

About Morro

Building from our successful student product, Scape, Morro is creating a new way to live. Our design-led properties have everything residents need to feel at home. Thoughtfully designed and created with the resident in mind, we put personal space first whilst providing access to a variety of shared social spaces.

We know that every resident is different. That's why all of our buildings have a state-of-the-art fitness studio, cinema room, family-style kitchen, co-working spaces and communal areas to relax in how they prefer. Once settled, residents can take advantage of a range of services including regular fresh grocery deliveries, laundry services, access to a personal trainer, exciting brand partnerships and social events on the doorstep.

Resident Service Assistant (RSA)

As an RSA you will create a home for our residents overseeing day to day operations and communications. This will include everything from welcoming them on their first day, to hosting events to supporting with queries and ensuring bills are paid on time. You will extend your welcome to potential new residents, carrying out tours and promoting our living experience.

Your main responsibilities will include:

Providing a knowledgeable and friendly welcome to all residents and guest in person, via email or over the phone
To represent the Morro brand at all times
Keeping the booking system updated
Assist with conducting inventory and check out reports
Welcoming and carrying out building inductions with new residents
Carrying out tours of the building with excellent knowledge of the properties, facilities and offerings at Morro.
Promoting and occasionally processing sales to potential residents
Handling post and parcels for our residents efficiently and carefully, logging all signed for deliveries
Deliver parcels to residents’ homes
Maintaining residents’ privacy at all times
Treating company documents as private and confidential in compliance with the data protection act
Responsibly handling cash payments, logging them and cashing up
Communicating with colleagues and handing over vital information
Treating company documents as private and confidential in compliance with the data protection act
Responsibly handling cash payments, logging them and cashing up
Keeping the reception desk and entrance lobby clean and tidy at all times
Greeting contractors and making sure they have signed in and informing the Maintenance Manager of their arrival
To support the wider team as and when required including completing shifts, covering holidays and supporting residents’ questions and requests
To undertake any duties as and when required that are commensurate with the role

Health and Safety:

Understanding and following our health and safety policies, operational procedures, risk assessments and method statements
Carrying out building walks daily, and report any problems relating to health and safety, maintenance or cleaning
Raising maintenance requests, general maintenance and communicating with our maintenance team
Completing all tasks with the required paperwork
Understanding the changing needs of our residents, adapting to meet and exceed their needs
Taking relevant training as instructed by any senior manager
Reporting incidents and accidents to your manager
Responding to and logging enquiries, working with your manager where needed
To keep accurate records of incidents and/or concerns relating to our residents as advised by the General Manager

Resident Engagement:

Ensure the circulation and distribution of all relevant notices, letters and information to all residents
To maintain notice boards in the communal parts of the building on a weekly basis
Assist in planning, organising and hosting resident events
Promote and contribute to resident retention, and encourage positive reviews
Manage, log and resolve complaints professionally and compassionately, escalating them to the General Manager for resolution if required
Treating company documents as private and confidential in compliance with the data protection act
Responsibly handling cash payments, logging them and cashing up

Key skills and attributes:

Previous experience working for a premium brand an advantage
Previous experience in either PBSA, BTR or similar environment is an advantage
A strong team player who thrives in a collaborative environment
Well-presented and professional at all times
Excellent written and verbal communication skills
Friendly, personable, and approachable
A flexible, hands-on individual who is happy to get involved in all areas of the business as required
Detail-oriented, efficient and organised
Excellent problem solving and time management skills
Previous reception experiences an advantage
Flexible in working hours

Hours: 40 hours per week, shift patterns to cover Monday - Sunday

Onboarding: As part of our onboarding process all candidates will be asked to complete a DBS check and provide 3 years previous reference history.

What we offer:

We have a great range of benefits including increasing pay and holiday with length of service, birthday leave, charity leave, EAP, career progression opportunities!

We look forward to hearing from you!

The Morro Team

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Experience:

BTR / Residential: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

resident assistant jobs in lambeth, gtl

Resident Service Assistant

Library Assistant

Assistant Accommodation Advisor

Newham Independents Political Assistant

Personal Assistant (Shared Support)

Kitchen Assistant

Mayor's Political Assistant

Occupational Therapy Assistant

Members Enquiry Casework Officer

Hospitality Assistant

Political Assistant to the Conservative Group

(Trainee) Crematorium Assistant

Recreation Assistant

Political Assistant to the Labour Group

Kitchen Assistant

Office Assistant

Recreation Assistant – Tottenham Green Leisure Centre

Assistant Private Sector Housing Officer

Property Operations & Administrative Assistant

Student Accommodation Assistant

I want to receive the latest job alerts for resident assistant in lambeth, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected