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Senior IT Workplace Technology Engineer

Subsea 7 -
London

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Job details

Fixed term contract
5 days ago

Qualifications

Windows
Technical support
IT support
Mac OS
IT
Communication skills

Full job description

We are Subsea7, a global leader in the delivery of offshore projects and services for the energy industry. We make offshore energy transition possible through the continuous evolution of lower-carbon oil and gas and by enabling the growth of renewables and emerging energy.

At Subsea7, we are looking for people who think differently. We want people who can bring new ideas and who are willing to take on challenges that will enable us to make a positive impact on a global stage.

In turn we will lift you up and encourage you to go further. Onshore or offshore, embark on a journey of opportunities, continuous learning and development.

Start your journey with us today.

Title: Senior IT Workplace Technology Engineer

Location: London (Sutton), GB

Job Closing Date: 12 June 2026

Overview

We are seeking an experienced Senior IT Workplace Technology Engineer to join our team in Sutton, London on an initial 6-month Fixed Term Contract. The Senior IT Workplace Technology Engineer will provide high-quality onsite technical and operational support across end-user devices, systems, and IT services.

This role sits within a business facing IT support environment, where technology reliability and user experience are critical to the day-to-day operations of the business. The successful candidate will work closely with internal teams and senior stakeholders to ensure technology is always ready, reliable, and running smoothly.

This position will be the first point of contact in supporting Subsea7’s Executive Committee and Senior Leadership – the successful candidate must be flexible to work from the Sutton office 5 days per week, be adaptable to out of hours support and global travel if required. This position will report into the IT Service Delivery Lead and provide support and cover in their absence.

The ideal candidate will combine strong technical expertise with a proactive, ownership-driven approach to support. This means anticipating technology needs, preparing environments ahead of key meetings or events, and ensuring users receive a consistently high standard of service.

You will also play an important role in guiding the third-party IT engineers and supporting onsite IT operations, acting as a senior point of contact when required.

What will you be doing?

Onsite Technical Support

Provide advanced deskside support including deployment, repair, and troubleshooting of end-user devices such as PCs, laptops, mobile devices, printers, scanners, and AV equipment.
Install, configure, and maintain hardware and software in line with operational procedures and IT standards.
Manage device builds, configuration, and deployment, ensuring compliance with security and company standards.
Diagnose and resolve Windows OS, application, and network-related issues with minimal supervision.
Coordinate device moves, installs, and changes, ensuring accurate asset tracking and documentation.
Maintain spare parts and hardware inventory, working with suppliers to ensure timely replacements.
Use judgement and initiative to resolve non-routine technical issues effectively.
Act as a senior onsite escalation point for technical issues when necessary.
Support IT service management processes including incident, request, asset, and change management.
Identify opportunities to improve operational processes and support efficiency.
Ensure documentation, procedures, and asset inventories remain accurate and up to date.

Meeting Rooms & Business Event Support

Support meeting room and conferencing technologies, including audio, video, and collaboration platforms.
Prepare and test meeting room technology in advance of important meetings and events.
Provide onsite support for large meetings, town halls, or leadership presentations, ensuring AV and conferencing systems operate smoothly.
Anticipate potential issues and ensure technology is fully operational

What experience would we like you to have?

Vocational or technical qualification in IT (or equivalent professional experience).
Extensive hands-on experience in IT technical support or deskside support environments.
Strong experience supporting Windows operating systems, applications, and end-user hardware across macOS and Android platforms.
Experience supporting meeting room and conferencing technologies., including MS Teams Rooms and collaborating with third-party AV specialists. Ability to troubleshoot and resolve non-routine issues independently.
Strong interpersonal and communication skills.
Beyond technical skills, success in this role requires someone who takes genuine ownership of the onsite support environment.

The successful candidate will:

Take a proactive approach to IT support, anticipating needs rather than only responding to tickets.
Ensure meeting rooms, events, and key technology setups are prepared and tested ahead of time.
Be comfortable supporting senior leadership.
Demonstrate flexibility, reliability, and strong attention to detail.
Take pride in delivering a high-quality support experience for users across the business.

#LI-AR1

An environment where you can thrive
We recognise that having a diverse team makes us a better, smarter team. Diversity is something we value and regard it as key to our success.

We encourage new ways of thinking and celebrate our wide range of skills that help us continually challenge the status quo and inspire innovation. An inclusive and diverse environment fosters creativity, improves decision-making and introduces new ways of thinking.

Our people are at the heart of what we do at Subsea7 and we are committed to creating an environment where everyone can thrive. Fair employment practices, fair treatment for all individuals and equal opportunity on the basis of merit are the foundation of how we work and develop together.

What happens next?
If you would like to apply for this role, simply click the Apply button found on this page.

You may be prompted to set up a profile with us. It’s quick and easy to do. Or, if you have already created a profile with us, simply log in and submit your application.

Here are 3 top tips to help you submit a successful application:

Make sure your CV is up-to-date and highlights the transferable skills and experience you can bring to this role.
We would encourage you to include a cover letter as part of your application. It’s your chance to tell us why you would be a brilliant addition to our team.
Take your time with your application and check there are no errors before final submission

Once you have submitted your application, we will be in touch as soon as possible with next steps.
To find out more about Subsea7 visit our website here

Apply Now

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