Client services occupations Work, Jobs in Langport, Som (with Salaries)

Customer Service co-ordinator
Smurfit Westrock —Weston-super-Mare
- Full-time
- Business development
- Annual leave
8d
Aftersales Consultant
The Watches of Switzerland Group —Street
- Customer service
- Organisational skills
- Employee assistance programme
Customer Operations Executive
The Newt in Somerset —Galhampton
- £27,720 a year
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13h

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Customer Service co-ordinator

Smurfit Westrock -
Weston-super-Mare

Apply Now

Job details

Permanent | Full-time
8 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Supplier ordering
Customer communication
Sales support
Purchase orders
Stock ordering
Client engagement
Stakeholder liaison
Client communication
Internal department liaison
Business development
Purchase order creation
Client services
Customer relationship management
Relationship management
Customer support
Customer interaction
Stock replenishment
Stock coordination
Supply chain customer service

Full job description

Annual salary: Very competitive compared to local market

Join Our Team at Smurfit Westrock!

Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development.

About Us

We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity.

The Role

Work closely with the internal and external sales teams to maintain a high level of customer service.
Act as the point of contact for designated existing and potential customers.
Support Commercial and Finance teams, where required, to ensure compliance.
Provide excellent communication channels both internally and externally.
Support Business Development Managers in the delivery of new business.
Maintain and develop relationships with existing customers through pro-active communication.
Raise new specifications in line with customer requirements for the commercial department and request samples when required.
Raise new specifications and process new artworks and tooling for both new and amended specifications.
Obtain purchase orders and invoice customers for all new tooling.
Process sales orders, amendments, and cancellations when required, in a timely and efficient manner, keeping customers fully informed of any changes
Check orders in line with internal procedures.
Monitor customer forecasts to place stock orders, and regularly review stock levels in line with customer agreements and business KPIs.
Manage stock levels (where applicable) in line with both customer agreements and internal aged stock KPI’s.
Liaise with internal departments and customers to ensure customer delivery dates are met wherever possible.
Liaise with customers to collect pallets and top boards where applicable.
Use all functionality of the Cobis, OMP, and IT systems required for the role.
Provide effective holiday and absence cover for administrative tasks, including customer communication and placing orders.

What We Offer

Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme
Ongoing training and development opportunities
24/7 confidential support for you and your family
Flexible working options and family-friendly policies
Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer)

Ready to make an impact? Apply today and help us build a sustainable future together.

Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.

We practice equality of opportunity in employment and select the best person for the job.

Apply Now

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client services occupations jobs in langport, som

Customer Service co-ordinator

Aftersales Consultant

Customer Operations Executive

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