About Us
Diamond Industrial Supplies is a fast-growing B2B industrial supplies business based in Falkirk, supplying companies across Central Scotland with PPE, workwear, fasteners, fixings, tools, consumables and site supplies.
We’re an established family business with over 50 years of history, but we are not standing still. Over the last few years, we have grown quickly, expanded our team, invested in better systems, won larger contracts and continued to build our reputation as one of Scotland’s most ambitious independent industrial suppliers.
We work with businesses that need more than just a box-shifter. Our customers rely on us for reliable supply, fast turnaround, product knowledge, managed stores, workwear, PPE, consumables and practical support that helps keep their operations moving.
We are now looking for a commercially driven Business Development Manager to join our growing sales team and help us win, develop and retain higher-value B2B accounts across Central Scotland.
The Role
This is a field-based B2B sales role focused on winning and developing customers with the potential to spend £20,000+ per year with Diamond Industrial Supplies.
You will be responsible for identifying new opportunities, visiting prospects and customers, understanding their current supply arrangements and positioning Diamond as a better, more responsive local supply partner.
This is not a role for someone who simply wants to collect orders or drop off catalogues. We are looking for someone who can open conversations, build relationships, understand customer needs and develop accounts properly over time.
You will work closely with our internal sales team, telesales/business development support, Sales Manager and Managing Director to build a strong pipeline of new and existing customer opportunities.
Key Responsibilities
Your main responsibilities will include:
- Developing new B2B customers across Central Scotland.
- Targeting businesses with the potential to spend £20,000+ per year.
- Visiting prospects and customers face to face.
- Building relationships with buyers, operations managers, stores managers, site managers, health and safety managers and business owners.
- Understanding customer requirements across PPE, workwear, fasteners, tools, consumables and site supplies.
- Identifying opportunities for Diamond to improve service, supply, pricing, product range or account support.
- Preparing and following up on quotes and proposals.
- Managing a structured pipeline of prospects and opportunities.
- Re-engaging dormant or underdeveloped accounts.
- Growing existing accounts through cross-selling and better account management.
- Working with internal sales to ensure quotes, orders and customer requests are handled properly.
- Recording calls, visits, opportunities and next steps accurately in CRM.
- Meeting agreed sales, margin, activity and pipeline targets.
Other Duties
As part of a growing business, you will also be expected to contribute beyond basic sales visits.
This may include:
- Supporting customer product trials and site surveys.
- Identifying managed stores, vending, consignment or regular supply opportunities.
- Working with suppliers on product demonstrations or joint customer visits.
- Attending sales meetings and contributing to growth plans.
- Feeding back market information on competitors, pricing and customer buying habits.
- Supporting tender, framework or contract opportunities where relevant.
- Helping improve how we target, win and retain customers.
- Working with the wider team to ensure customers receive a high level of service after the sale.
What We’re Looking For
We are looking for someone with proven B2B sales experience, ideally in one of the following areas:
- Industrial supplies
- PPE or workwear
- Tools, fixings or fasteners
- Construction supplies
- Engineering supplies
- Trade distribution
- Field sales into manufacturing, engineering, construction or site-based businesses
Industry experience would be a strong advantage, but the right sales behaviours matter just as much.
You should be confident visiting customers, opening new doors, asking good questions and managing opportunities from first conversation through to account development.
What Would Make You Successful
You will be a strong fit for this role if you are:
- Confident in face-to-face B2B sales.
- Comfortable prospecting and developing new business.
- Able to build trust with practical, busy customers.
- Commercially aware and able to identify profitable opportunities.
- Organised with follow-ups, CRM and pipeline management.
- Resilient enough to handle rejection and keep moving.
- Professional, friendly and credible in front of customers.
- Able to sell on service, reliability and value — not just price.
- Motivated by targets, account growth and long-term customer relationships.
- Comfortable working independently while still being part of a wider sales team.
The ideal candidate will be someone who can create opportunities, develop relationships and turn prospects into long-term customers.
What You’ll Be Measured On
We believe in clear expectations. Success in this role will be measured through:
- New business sales generated.
- Gross profit and margin performance.
- Number of quality customer visits.
- New opportunities created.
- Pipeline value.
- New accounts opened.
- Growth of existing and dormant accounts.
- CRM accuracy and follow-up discipline.
- Customer retention and account development.
We are not looking for someone who simply looks busy. We want someone who can create genuine commercial progress.
What We Offer
- Competitive basic salary.
- Company car or car allowance.
- Bonus / commission opportunity.
- Laptop and phone.
- Monday to Friday working pattern.
- Support from an experienced internal team.
- Established customer base and strong local reputation.
- Opportunity to help grow an ambitious independent business.
- Training on products, systems and sales process.
- Friendly, modern and supportive team environment.
- Genuine long-term progression as the business continues to grow.
Why Join Diamond Industrial Supplies?
This is a great opportunity for someone who wants to be part of a growing, ambitious business rather than just another number in a large national company.
We are big enough to win strong customers and deliver a professional service, but still small enough that good people can make a real impact.
You will have the chance to build your own territory, develop meaningful customer relationships and play a key role in the next stage of Diamond’s growth.
If you are a driven B2B sales professional who enjoys winning business, getting out in front of customers and building long-term accounts, we would be interested in speaking with you.
Pay: £35,000.00-£40,000.00 per year
Benefits:
- Company car
- Company pension
Experience:
- B2B sales: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
