We’re hiring a Parts Executive to join Giraffe Group at our Mallusk, Newtownabbey office.
This is a great opportunity for someone who is organised, commercially minded and driven to take ownership of a growing parts department across two key areas of the business — our forklift division and Giraffe ATV, the Polaris ATV/UTV division of the Group.
The role will involve handling customer parts enquiries, supporting our field engineers and aftersales team, making sure they have everything required to complete jobs efficiently, and proactively developing parts and accessory sales across both customer bases.
This is not simply a parts administration role. We want someone who is motivated by targets, confident dealing with customers and willing to actively grow the department.
Key responsibilities will include:
- Handling incoming parts enquiries by phone and email
- Identifying and supplying the correct parts for forklift, ATV and UTV customers
- Proactively promoting parts, accessories and related products
- Following up with existing customers to identify additional opportunities
- Working towards agreed monthly and annual targets
- Supporting engineers with the parts required to complete jobs
- Preparing and organising parts for upcoming service and repair work
- Ordering parts and managing outstanding or back-ordered items
- Monitoring stock levels and parts availability
- Building strong relationships with customers across both divisions
Previous experience within parts, automotive, agricultural machinery, forklifts, plant equipment, commercial vehicles, motor factors or a similar environment would be advantageous, but attitude, drive and willingness to learn are equally important.
The successful candidate will receive a structured onboarding programme, along with manufacturer-led product and technical training, including Polaris training, to build strong product knowledge and confidence in the role.
Why Join Giraffe Group?
Giraffe Group is a growing business operating across a number of specialist sectors, including forklifts, vehicles and Polaris ATVs and UTVs.
Our ATV division has grown rapidly since launch, and our wider customer base across both forklifts and Polaris gives this role a significant platform to build from.
This position offers the chance to take ownership of an important area of the business, help develop parts and accessory revenue across two established divisions, and play a key role in supporting our continued growth.
For someone who is commercially driven, enjoys building customer relationships and wants to make a visible impact within a growing business, this is an excellent opportunity.
Salary: £30,000 basic + performance-related bonus
OTE: £35,000
Hours: Monday-Friday, 8:30am-5:00pm
Location: Mallusk, Newtownabbey
Role: Full-time, office based
Pay: £30,000.00-£35,000.00 per year
Work Location: In person
