Associate agent Work, Jobs in Lasham, Ham (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Havant
- Full-time
- Customer service
- English
- Administrative experience
17h
Paralegal, Residential Property, Guildford
TWM Solicitors LLP —Guildford
- Full-time
- Microsoft Office
- Administrative experience
- Case management
- Life insurance
- Referral programme
Quick apply
9d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Reading
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Reading
- £3,800 - £6,000 a month
- Full-time
- In-person
- Employee discount
- Referral programme
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Reading
- £3,800 a month
- Full-time
- Sales
Quick apply
Associate
DMH Stallard —Guildford
- Hybrid work
- Microsoft Outlook
- IT
- Construction experience
- Employee assistance programme
- Employee discount
AI Consultant
CPS —Reading
- £55,000 - £70,000 a year
- Weekend availability
- Hybrid work
- Azure
- Mentoring
- SharePoint
- Free parking
- Employee discount
Quick apply
RICS Residential Building Surveyor – Self-Employed Contractor / Associate Surveyor
Henderson Building Surveyors —Reading
- £12,000 - £90,000 a year
- Part-time
- Hybrid work
- English
- Analysis skills
- Bachelor's degree
Quick apply
SALES EXECUTIVE
Verisure Services (UK) Limited —Newbury
- £3,800 - £6,000 a month
- Full-time
- Sales
Quick apply
Compliance Services Associate - Registrations
Sovos Compliance —Farnborough
- English
- Organisational skills
- Communication skills
Quick apply
AI Solutions Engineer
Techgroove Limited —Basingstoke
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
- Annual leave
Quick apply
7d
People Partner (Fixed Term)
Sandoz —Bracknell
- Full-time
- Human resources
- Agile
- Annual leave
AI Solutions Architect
CPS —Reading
- £75,000 - £85,000 a year
- Weekend availability
- Hybrid work
- Azure
- DevOps
- AI
- Free parking
- Employee discount
Quick apply
Client Manager (Accountant)
Heelan Associates Ltd —Waterlooville
- £53,500 - £58,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- QuickBooks
- Work from home
Quick apply
4d
Quantity Surveyor
Walker & Sloan —Winchester
- Driving
- Organisational skills
- Contracts
2d
Strutt & Parker - Senior Surveyor / Associate Director, Rural Land Management
BNP Paribas —Guildford
- Full-time
- Annual leave
- Employee discount
Senior Quantity Surveyor
Fulkers Bailey Russell —Southampton
- Full-time
- Hybrid work
- Leadership
- Employee assistance programme
Quick apply
Strutt & Parker - Associate Director / Senior Associate Director, Rural Land Management
BNP Paribas —Guildford
- Full-time
- Microsoft Powerpoint
- Driving
- Leadership
- Annual leave
- Employee discount

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Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Havant

Apply Now

Job details

Full-time
17 hours ago

Qualifications

Customer service
Supply chain
Logistics
English
Administrative experience

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

associate agent jobs in lasham, ham

Delivery Station Liaison Agent

Paralegal, Residential Property, Guildford

JUNIOR SALES CONSULTANT

Junior Commercial Advisor

JUNIOR SALES ADVISOR

Associate

AI Consultant

RICS Residential Building Surveyor – Self-Employed Contractor / Associate Surveyor

SALES EXECUTIVE

Compliance Services Associate - Registrations

AI Solutions Engineer

People Partner (Fixed Term)

AI Solutions Architect

Client Manager (Accountant)

Quantity Surveyor

Strutt & Parker - Senior Surveyor / Associate Director, Rural Land Management

Senior Quantity Surveyor

Strutt & Parker - Associate Director / Senior Associate Director, Rural Land Management

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