Foundation manager Work, Jobs in Leatherhead, Sry (with Salaries)

Complaints Manager
Surrey and Borders Partnership NHS Foundation Trust —Leatherhead
- £51,657 - £58,785 a year
- Full-time
- Continuous improvement
- Team management
- Training & development
- Free parking
Community Development Manager - Large Groups
Maybury & Sheerwater Community Trust —Woking
- £14.50 an hour
- Part-time
- Microsoft Word
- Management
- Computer literacy
Quick apply
4d
8B Neighbourhood Locality General Manager South West
Surrey and Borders Partnership NHS Foundation Trust —Leatherhead
- £66,582 - £77,368 a year
- Full-time
- Free parking
3d
Weekend Youth Support Worker Permanent
The Amber Foundation —Ockley
- £11,904.56 a year
- Part-time
- Experience working with children
- Conflict management
- Mentoring
- Health & wellbeing programme
- Life insurance
Quick apply
9d
Lead Category Manager
Surrey and Borders Partnership NHS Foundation Trust —Dorking
- £59,798 - £67,020 a year
- Full-time
- Mentoring
- Communication skills
Residence Life Coordinator, First Year Focus - NYU London
New York University —London
- Weekend availability
- Management
- University
- No degree
- Annual leave
Mental Health and Wellbeing Practitioner - Term Time
The Dare2Dream Foundation —Farnborough
- £24,067 - £26,599 a year
- Full-time
- Experience working with children
- Driving
- Travel
- Employee discount
Quick apply
5d
Community Impact Manager
Lloyds Bank Foundation —London
- From £52,738 a year
- Full-time
- Travel
12d
Operations Manager
EMED Group —Redhill
- £37,000 a year
- Full-time
- Customer service
- Budgeting
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Clinical Safety Manager
Surrey and Borders Partnership NHS Foundation Trust —Leatherhead
- £59,798 - £67,020 a year
- Full-time
- Research
- Training & development
- Analytics
- Free parking
1d
Customer Experience and Quality Lead
Healthcare Partners Ltd —Guildford
- £41,956 - £50,524 a year
- Full-time
- Continuous improvement
- Travel
- Communication skills
10d
Trusts and Foundations Fundraising Manager
Perennial UK —Leatherhead
- Up to £42,000 a year
- Full-time
- Organisational skills
- Sick pay
9d
Philanthropy Consultant
National Trust —Dorking
- £26,391 a year
- Hybrid work
- Mentoring
- In-person
- Communication skills
- Free parking
- Employee assistance programme
5d
Welcome Host
The City Of London —London
- £36,697 - £40,308 a year
- Weekend availability
- Customer service
2d
Art Assistant, art-K Ashtead
art-K —Ashtead
- £8.79 - £13.64 an hour
- Monday to Friday
- Experience working with children
- School
Social Value Delivery Officer
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £42,060 - £46,968 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
4d
Bespoke Relocation Manager
K2 Corporate Mobility —Guildford
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
Regional HR Manager, UK
Hims & Hers —London
- £70,000 - £85,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- No degree
- Employee stock purchase plan
- Annual leave
Curriculum Lead - Lifeskills
Activate Learning —Guildford
- £31,387 - £43,869 a year
- Team management
- Training & development
- Communication skills
- Free parking
- Annual leave
9d
Media Executive
Space & Time —Reigate
- £26,228 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
- Flexible schedule
- Sick pay
Quick apply

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foundation manager jobs near leatherhead, sry

Complaints Manager

Surrey and Borders Partnership NHS Foundation Trust -
Leatherhead

Apply Now

Job details

Full-time
£51,657 - £58,785 a year

Benefits

Free parking

Qualifications

Stakeholder liaison
Internal department liaison
Complaint handling
Continuous improvement
Team management
Training & development
AI

Full job description

We are looking for an experienced, compassionate and highly motivated individual to lead our Complaints, Patient Advice and Liaison Service (PALS) and People's Experience function.

This is an exciting opportunity to play a pivotal role in ensuring that the voices of people who use our services, their families and carers are heard, valued and acted upon. You will lead the day-to-day management of the Complaints and PALS Team, ensuring concerns are handled professionally, sensitively and in a timely manner, while promoting a culture of openness, learning and continuous improvement.

Working across the Trust, you will lead the development of our People's Experience agenda, bringing together learning from complaints, PALS contacts, compliments, concerns and real-time feedback to drive improvements in care, quality and people's experiences of our services.

As a visible and approachable leader, you will support staff at all levels to develop the confidence and skills needed to have open, honest and constructive conversations, particularly when managing concerns or resolving difficult situations.

To manage the Complaints and PALS Team
To build and maintain good relationships with clinical and non-clinical staff across Directorates and Departments.
To ensure the Trust adheres to the Complaints Regulations
Monitor and report on complaints and PALS performance
To build and maintain good relationships with key stakeholders and the local community.
Articulate the significance and potential impact of government policies as they relate to policy, practice, and its development.
Proactively work within the principles of being open and honest (Duty of Candour)
The post holder will deliver a training programme for all staff on complaints handling and specific training for investigating officers.
The post holder will lead on the implementation and embedding of Ai technology (Quail) within complaint responses to ensure that it is being utilised optimally across the Trust.
To act as Liaison Officer when a complaint has been referred to the Ombudsman for investigation.

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.

Applicants must have the right to work in the UK for the duration of the role.

We look forward to receiving your application!

Please check the job description & person specification document for more information on the requirements for this job

Apply Now

Refine Your Search

foundation manager jobs in leatherhead, sry

Complaints Manager

Community Development Manager - Large Groups

8B Neighbourhood Locality General Manager South West

Weekend Youth Support Worker Permanent

Lead Category Manager

Residence Life Coordinator, First Year Focus - NYU London

Mental Health and Wellbeing Practitioner - Term Time

Community Impact Manager

Operations Manager

Clinical Safety Manager

Customer Experience and Quality Lead

Trusts and Foundations Fundraising Manager

Philanthropy Consultant

Welcome Host

Art Assistant, art-K Ashtead

Social Value Delivery Officer

Bespoke Relocation Manager

Regional HR Manager, UK

Curriculum Lead - Lifeskills

Media Executive

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