complaints manager Work, Jobs in leeds, eng (with Salaries)

Operational Manager
Leeds Community Healthcare NHS Trust —Leeds
- £49,387 - £56,515 a year
- Travel
- Organisational skills
- Communication skills
- Annual leave
6d
Customer Services Manager
247 Home Furnishings —Huddersfield
- £45,000 - £55,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
Smart / AMR Manager
ENGIE —Leeds
- Hybrid work
- Management
- Customer service
- Microsoft Office
Risk and Compliance Manager - Northpoint Wellbeing
Calderdale Council —Leeds
- £48,340 - £55,600 a year
- Full-time
- Analysis skills
Quality Governance and Complaints Co-ordinator
Leeds Teaching Hospitals NHS Trust —Leeds
- £28,392 - £31,157 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Head of Customer Care
247 Home Furnishings —Huddersfield
- £65,000 - £75,000 a year
- Microsoft Excel
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Team Manager
Nationwide Building Society —Wakefield
- From £29,000 a year
- Full-time
- Management
- Analysis skills
- Organisational skills
7d
Senior Internal Communications Manager
Department for Work and Pensions —Leeds
- £60,272 - £70,914 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
8d
Operational Service Manager
York and Scarborough Teaching Hospitals NHS Foundation Trust —York
- £49,387 - £56,515 a year
- Full-time
- Relocation assistance
- Employee assistance programme
1d
Planner
Equans —Leeds
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Complaints Handler
1ST LOCATE (UK) LIMITED —Temple Newsam
- £31,000 - £33,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Customer Service Delivery Driver - Leeds and Bradford Airport - Days
APCOA PARKING (UK) LTD —Leeds
- £13 an hour
- Customer service
- Driving
- Communication skills
Quick apply
12d
Service Centre General Manager
Alliance Healthcare —Leeds
- Up to £80,000 a year
- Full-time
- Communication skills
Assistant Manager - Operations
Leisure United —Pudsey
- £28,215.41 a year
- Weekend availability
- Management
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
1d
Team Manager
Leeds City Council —Leeds
- £51,356 - £54,495 a year
- Temporary
- Master's degree
- Supervising experience
- Bachelor's degree
- Annual leave
Helpdesk Lead
CBRE —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Quality Assurance and Compliance Manager
Inspire North —Leeds
- £42,426 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
4h
Customer Service Delivery Driver - Leeds and Bradford Airport - Nights
APCOA PARKING (UK) LTD —Leeds
- £13 an hour
- Night shift
- Customer service
- Driving
- Communication skills
Quick apply
12d
Senior Complaints Administrator
WTW —Leeds
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Assistant Manager
Five Guys UK —Leeds
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Employee assistance programme
- Employee discount

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Operational Manager

Leeds Community Healthcare NHS Trust -
Leeds

Apply Now

Job details

£49,387 - £56,515 a year
6 days ago

Benefits

Annual leave

Qualifications

Organisational skills
Communication skills

Full job description

Role Introduction

Leeds Children and Young People's Mental Health Service is a large and busy service which includes the Specialist Eating Disorder Service. This pathway is currently undergoing a period of significant growth and development, creating an exciting opportunity to join our expanding team. Based at the Reginald Centre, our MDT works in close partnership with acute hospitals, third-sector organisations and wider CYPMHS Pathways to deliver high-quality care across the Leeds area. The post holder will work closely with the ED team clinical leads and play a pivotal role in the effective delivery of a high quality service. You will require strong organisational and communication skills and be able to balance competing demands. The Operational manager will manage the team and resources effectively and work closely with other team managers within CYPMHS. Applicants should have a good level of knowledge regarding local and national drivers and how these can impact the delivery of care within a children and young peoples Mental health service.

We are seeking to recruit an Operational Manager, 1WTE Band 7. Part time applicants would be considered. While primarily based at the Reginald Centre, regular travel across the Leeds area will be essential to support service functioning.

Roles of Operational manager include

Ensure day to day service delivery is safe and effective.
Full oversight of rota to ensure safe staffing and structures in place to support needs of service
Oversight of safety and quality services
Manage complaints and incident investigations
Oversight of workload planning and service performance using data to monitor effectiveness and to ensure the service is working within the Access and Waiting times Standards.
Contribute to the local quality and performance meetings alongside other team managers.
Lead on all recruitment
To drive service development and delivery
To ensure that all members of team receive Appraisals, supervisions, CPD requirements and complete all mandatory training

We recommend that you contact the service for an informal discussion about the role and the service. If you would like further information about the role please contact Kate Burns (Service Manager) at [email protected] or on 07590 441308 or Katie Rudge (Clinical Team manager) at [email protected]

This vacancy is not eligible for Sponsorship form Leeds Community Healthcare Trust.

Please Review the Job Description and Person Specification Attached for full Requirements of the Role.

Adverts will close early where the maximum numbers of applicants are reached.

Working for Leeds community Healthcare NHS Trust

Who are we?

Leeds Community Healthcare provides a range of community-based health services across the whole city. We treat people in their homes, local health centres and community hospitals, and work in partnership with other local Trusts, charities and Leeds City Council.

We have a strong culture based on deeply held values, and our focus at all times is on delivering high quality care to the people of Leeds. In our most recent CQC evaluation, we were rated "Good", with our Adult Services rated "Outstanding" for caring.

Perks of the job

Our benefits range from generous annual leave to access to NHS discount sites. You can find the full list of attractive benefits and rewards at www.leedscommunityhealthcare.nhs.uk click on the Join Our Team Tab.

Right to Work

This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.

Apply Now

Refine Your Search

complaints manager jobs in leeds, eng

Operational Manager

Customer Services Manager

Smart / AMR Manager

Risk and Compliance Manager - Northpoint Wellbeing

Quality Governance and Complaints Co-ordinator

Head of Customer Care

Team Manager

Senior Internal Communications Manager

Operational Service Manager

Planner

Complaints Handler

Customer Service Delivery Driver - Leeds and Bradford Airport - Days

Service Centre General Manager

Assistant Manager - Operations

Team Manager

Helpdesk Lead

Quality Assurance and Compliance Manager

Customer Service Delivery Driver - Leeds and Bradford Airport - Nights

Senior Complaints Administrator

Assistant Manager

I want to receive the latest job alerts for complaints manager in leeds, eng

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