About Zenzero
Zenzero is one of the UK's fastest-growing technology companies. Named a Top 8 Technology Company at the British Business Awards 2026, recognised by Deloitte as a Best Managed Company, and featured in the Sunday Times Hundred (an annual ranking of the UK's fastest-growing private companies) in both 2025 and 2026, we hold Microsoft Solutions Partner status across all six designations, putting us in the top tier of UK Microsoft partners. The accolades reflect something real: a business that is scaling fast, executing well, and building something that lasts.
We're on a mission to make technology genuinely work for mid-market businesses, covering managed IT, cyber security, cloud, and AI solutions that actually move the needle. The demand is growing, and so are we.
We're also a certified B Corp and Scale Up Award winner. That combination matters to us: high growth and high standards aren't in conflict here. Fast growth, high standards, real impact. If that sounds like your kind of place, keep reading.
About the Role
We are seeking a detail-oriented and proactive Sales Operations Coordinator to support our dynamic sales team within a fast-paced IT Managed Service Provider (MSP) environment. This role is pivotal in ensuring smooth sales operations, accurate quoting, and timely management of client renewals and vendor deal registrations.
- Previous experience in a sales support or operations role, ideally within an IT MSP or technology reseller.
- Strong understanding of IT products and services (hardware, software, cloud solutions).
- Proficiency in CRM systems (e.g., Salesforce, HubSpot) and quoting tools.
- Excellent attention to detail and organisational skills.
- Strong communication and stakeholder management abilities.
- Ability to work independently and manage multiple priorities.
Desirable Qualifications:
- Experience with vendor portals (e.g.,Microsoft, Cisco, HP, Dell).
- Familiarity with procurement and licensing models (e.g., SaaS, perpetual, subscription).
Quote Generation & Sales Support
- Prepare and issue accurate quotes for hardware, software, and services based on sales team requests.
- Liaise with vendors and distributors to obtain pricing and availability.
- Ensure quotes align with client requirements and company margin targets.
Client Renewals Management
- Track and manage contract and subscription renewals for existing clients.
- Coordinate with account managers to ensure timely communication with clients regarding upcoming renewals.
- Maintain renewal schedules and proactively flag opportunities for upsell or cross-sell.
Deal Registration & Vendor Coordination
- Register deals with vendors to secure pricing advantages and promotional incentives.
- Monitor deal registration statuses and ensure compliance with vendor requirements.
- Maintain relationships with vendor account managers and escalate issues when needed.
Sales Operations & Administration
- Maintain CRM records with accurate quote, renewal, and deal registration data.
- Support reporting and forecasting activities by providing timely and accurate data
Benefits
- Private health insurance
- Generous holiday allowance + a day off on your birthday
- Flexible working patterns
- Enhanced pension contributions
- Regular social events across all our offices
