User experience Work, Jobs in Leeds, Eng (with Salaries)

Human Centred Design - User Researcher
CGI —Leeds
- Full-time
- Continuous improvement
- Travel
- Agile
Quick apply
3d
Customer Support Advisor
BW Legal —Leeds
- £21,500 - £23,000 a year
- Overtime
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
Service Desk Analyst
C365Cloud —Wakefield
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Customer service
- SQL
- Sick pay
Quick apply
Clerical Officer
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,272 a year
- Full-time
- Organisational skills
- Teaching
3d
IT Client User Experience Engineer
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Scripting
- IT
Traffic Management Operative
SunbeltRentals —Leeds
- From £31,473 a year
- Weekend availability
- Employee assistance programme
- Employee discount
Quick apply
12d
Intermediate User Researcher
HippoDigital —Leeds
- £38,000 - £47,000 a year
- Hybrid work
- In-person
- Employee discount
5d
Income Recovery Officer
Encircle Housing —Leeds
- £27,000 a year
- Full-time
- Hybrid work
- English
- Work from home
- Employee discount
Quick apply
11d
Property Operations Assistant
Allsop Letting and Management —Leeds
- £28,000 - £32,000 a year
- Full-time
- Office experience
Quick apply
4d
Homeware/Textile Designer
Riva Home —Leeds
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
9d
Customer Liasion Advisor
Direct Line Group —Leeds
- Customer service
- Communication skills
- Employee discount
13d
Administrator
HCLTech —Leeds
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
11d
ICT Consultant
turn IT on —Leeds
- £28,000 - £32,000 a year
- Full-time
- Travel
- IT
- Communication skills
- Employee assistance programme
Quick apply
Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Operations and Systems Support Specialist
Allsop Letting and Management —Leeds
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- Annual leave
- Sick pay
Quick apply
5d
Cleaner
ISS Facility Services —Leeds
- £12.71 - £13.45 an hour
- Communication skills
3d
Service Analyst
TPP —Leeds
- £45,000 a year
- No experience needed
System Analyst
ZIGUP —Huddersfield
- £35,000 - £42,000 a year
- Hybrid work
- Agile
- Communication skills
- Annual leave
- Employee discount
Quick apply
Service Desk Analyst
wavenet —Birstall
- Full-time
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
File Maintenance Assistant
Bestway Group —Leeds
- Full-time
- Microsoft Excel
- Maintenance
- Communication skills
- Free parking
- Annual leave
Quick apply

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Human Centred Design - User Researcher

CGI -
Leeds

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Company pension

Qualifications

Continuous improvement
Agile
User research
Communication skills

Full job description

At CGI, we’re transforming how people interact with digital services by placing user insight, accessibility, and innovation at the centre of every experience. As a User Researcher, you’ll play an important role in shaping evidence-led services that improve outcomes for users, organisations, and communities.

Working within multidisciplinary teams across design, product, and technology, you’ll help uncover user needs, influence decision-making, and support the delivery of inclusive and impactful digital services. Here, you’ll be empowered to contribute ideas, collaborate with experts, and grow your career within a culture that values creativity, ownership, and continuous learning.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.

Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position, and you will be expected to travel to CGI offices or client sites 2–3 days per week on average.

Your future duties and responsibilities

In this role, you will support the planning and delivery of user research activities that inform the design and improvement of digital services. Working collaboratively with service designers, product teams, developers, and stakeholders, you’ll help ensure decisions are grounded in evidence and aligned to user needs. You’ll contribute to creating accessible, inclusive, and user-centred experiences that deliver measurable outcomes across complex service environments.

You’ll be part of a collaborative and supportive team where innovation, knowledge sharing, and continuous improvement are encouraged. You’ll have opportunities to develop your research expertise, contribute to best practice, and help embed user-centred thinking across projects and programmes.

Research & Discover: Plan and conduct qualitative and quantitative user research activities across digital services.
Analyse & Translate: Synthesise findings into clear insights, recommendations, and actionable outputs for teams and stakeholders.
Collaborate & Influence: Work closely with multidisciplinary teams to shape service improvements and user-centred solutions.
Facilitate & Engage: Support workshops, usability testing, stakeholder sessions, and research playback activities.
Improve & Evolve: Contribute to research standards, continuous improvement initiatives, and inclusive research practices.

Required qualifications to be successful in this role

To succeed in this role, you should have experience supporting or delivering user research within digital environments and a strong understanding of user-centred design principles. You’ll combine analytical thinking with strong communication skills and a collaborative approach to problem solving.

Experience conducting user research for digital products or services.
Understanding of qualitative and quantitative research methodologies.
Experience working within agile, multidisciplinary delivery teams.
Ability to analyse research findings and communicate insights clearly to stakeholders.
Knowledge of accessibility, inclusive design, and ethical research practices.
Strong facilitation, stakeholder engagement, and communication skills.
Familiarity with tools such as Miro, Mural, Dovetail, or similar research and collaboration platforms.

Desirable:

Experience working within public sector, GDS, NHS, or regulated environments.
Understanding of service design and user-centred design frameworks.
Experience supporting research operations, recruitment, or insight management.

#LI-NP1

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

user experience jobs in leeds, eng

Human Centred Design - User Researcher

Customer Support Advisor

Service Desk Analyst

Clerical Officer

IT Client User Experience Engineer

Traffic Management Operative

Intermediate User Researcher

Income Recovery Officer

Property Operations Assistant

Homeware/Textile Designer

Customer Liasion Advisor

Administrator

ICT Consultant

Service Desk Analyst - Tier I

Operations and Systems Support Specialist

Cleaner

Service Analyst

System Analyst

Service Desk Analyst

File Maintenance Assistant

I want to receive the latest job alerts for user experience in leeds, eng

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