3rd line support Work, Jobs in Leeds, Wyk (with Salaries)

IT Support Engineer (2nd / 3rd Line) – MSP Experience Required
Biometrics Match —Bradford
- £30,000 - £50,000 a year
- Full-time
- Azure
- System design
- Windows
- Free parking
Quick apply
3rd Line Support Engineer
Uptime Solutions —Town
- Full-time
- Mentoring
- Communication skills
Warehouse Operative Nights
Pavers —York
- £13.00 - £16.50 an hour
- Full-time
- Computer literacy
- Warehouse experience
- Communication skills
- Free parking
- Employee discount
Quick apply
2d
Customer Support Advisor
BW Legal —Leeds
- £21,500 - £23,000 a year
- Overtime
- Organisational skills
- Free parking
- Annual leave
Quick apply
11d
Warehouse Operative
MillerKnoll —Batley
- Full-time
- Computer literacy
- Forklift
- Quality control
1d
Uni Connect Outreach Officer Fixed Term until 31.07.27
Leeds Beckett University —Leeds
- £34,610 - £38,784 a year
- Weekend availability
- University
- Travel
- School
2nd Line IT Support Technician
Humnize —Ilkley
- £30,000 - £35,000 a year
- Continuous improvement
Service Desk Engineer - 3rd Line
TIEVA —Leeds
- £32,000 - £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Income and Advice Support Officer
Yorkshire Housing —Leeds
- £28,978.63 a year
- Computer literacy
- Communication skills
- Annual leave
- Employee discount
14d
202608: Prison Officer - HMP Wealstun
Ministry of Justice —Wetherby
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
8d
Training Centre Co-ordinator
Network Rail —York
- £29,064 a year
- Hybrid work
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee discount
2d
Apprentice Teacher - Visual Arts
Leeds City College —Leeds
- £24,597 a year
- Full-time
- Hybrid work
- Education
- Teaching
- Annual leave
Teacher - Study Programme - 3 days p/w Monday-Wednesday
Swarthmore Education Centre —Leeds
- £29,352.96 - £31,000.32 a year
- Weekend availability
- Experience working with individuals with disabilities
- Maths
- Bachelor's degree
- Health & wellbeing programme
- Bereavement leave
Quick apply
Service Desk Manager
Pharmacy2U —Leeds
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
202608: Prison Officer - HMP New Hall
Ministry of Justice —Wakefield
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
8d
Leeds Beckett University First Team Coach
Leeds United Football Club —Leeds
- Part-time
- First Aid Certification
- No degree
- Mentoring
Food Technologist - Produce
IPL —Normanton
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Spanish
- Store discount
- Annual leave
Start Up Team Facilitator
Bradford Teaching Hospitals NHS Foundation Trust —Bradford
- £32,073 - £39,043 a year
- Full-time
22h
Warehouse Team Manager
Pavers —York
- Full-time
- Computer literacy
- Continuous improvement
- Computer skills
- Free parking
- Employee discount
Quick apply
2d
Network Operations Engineer
TIEVA —Leeds
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for 3rd line support in leeds, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Engineer (2nd / 3rd Line) – MSP Experience Required

Biometrics Match
Bradford

Quick apply

Job details

Permanent | Full-time
£30,000 - £50,000 a year

Benefits

Free parking
Company pension
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Azure
Client engagement
Stakeholder liaison
Incident queue management
Ticket management
System design
Microsoft Exchange
Windows
Network infrastructure
Firewall
DHCP
VoIP
Virtualisation
Ticket management systems
Mentoring
DNS
Agile
Customer support
Customer interaction
Leadership
Microsoft Azure
Active Directory
Help desk

Full job description

Full‑time Permanent Leeds Salary dependent on experience

An established and growing IT Managed Service Provider is looking for a 2nd / 3rd Line IT Support Engineer to join their expanding support team. This is a customer‑facing role where you’ll support a wide range of clients, resolve technical issues across varied environments, and play a key part in delivering high‑quality service.

You must be confident speaking with customers, comfortable managing multiple tickets, and able to build strong stakeholder relationships. If you enjoy working in a fast‑paced MSP environment and want genuine progression, this role will suit you.

Your Background

Experience working for an IT Managed Service Provider
Strong customer‑focused approach
Comfortable working with ticketing systems, SLAs and KPIs
Able to manage your workload and communicate clearly with clients

The Role

Provide technical support to clients via phone, remote tools, and onsite visits
Take ownership of faults and work requests through to resolution
Troubleshoot issues across workstations, servers, networks, telephony and cloud services
Keep customers updated throughout the lifecycle of their ticket
Escalate issues where required using agreed procedures
Support the wider team to ensure SLAs are met and service quality remains high
Contribute to the design and delivery of modern systems and solutions
Mentoring or helpdesk leadership experience is desirable but not essential

Skills & Experience

Windows 10/11 end‑user support
Windows Server 2016/2019/2022/2025
Core server technologies:
Active Directory
Group Policy
DHCP
DNS
Exchange Server
Networking: switch/router/firewall configuration
Virtualisation: Hyper‑V and Broadcom
Backup technologies
Antivirus / EDR / spam filtering
Telephony (VoIP)
Knowledge of Microsoft 365, Azure and cloud technologies (desirable)
Passed MS‑900 or another modern Microsoft exam (MD‑102, MS‑102, MS‑700, MS‑721) or willingness to pass one within 6 months

Agile Working

Flexible working options available and open to discussion.

Benefits

Competitive salary based on experience
Relaxed, friendly office environment and strong work‑life balance
Profit share scheme
Investment in training and certifications
Pension scheme
20 days holiday + bank holidays (increasing annually up to 25)
Free onsite parking
Clear career progression opportunities
Access to mentoring, formal training and self‑development pathways

Keywords (for search visibility)

IT Support, 2nd Line, 3rd Line, Second Line, Third Line, IT Engineer, MSP, Managed Service Provider, Service Desk, Helpdesk, IT Support Engineer, Infrastructure Engineer, Microsoft 365, M365, Azure, Intune, Windows Server, Active Directory, Group Policy, DHCP, DNS, Exchange, Hyper‑V, Virtualisation, VoIP, Firewalls, Networking, Leeds IT Jobs, Yorkshire MSP, Technical Support, IT Technician, Escalation Engineer, Cloud Support, IT Services.

Job Types: Full-time, Permanent

Pay: £30,000.00-£50,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

3rd line support jobs in leeds, wyk

IT Support Engineer (2nd / 3rd Line) – MSP Experience Required

3rd Line Support Engineer

Warehouse Operative Nights

Customer Support Advisor

Warehouse Operative

Uni Connect Outreach Officer Fixed Term until 31.07.27

2nd Line IT Support Technician

Service Desk Engineer - 3rd Line

Income and Advice Support Officer

202608: Prison Officer - HMP Wealstun

Training Centre Co-ordinator

Apprentice Teacher - Visual Arts

Teacher - Study Programme - 3 days p/w Monday-Wednesday

Service Desk Manager

202608: Prison Officer - HMP New Hall

Leeds Beckett University First Team Coach

Food Technologist - Produce

Start Up Team Facilitator

Warehouse Team Manager

Network Operations Engineer

I want to receive the latest job alerts for 3rd line support in leeds, wyk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected