mi manager Work, Jobs in leeds, wyk (with Salaries)

Resource Planner
Novuna —Leeds
- £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
1d
Workforce Optimisation Analyst
Nexus Vehicle Rental —Pudsey
- From £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Organisational skills
- Free parking
- Store discount
Quick apply
8d
Senior Client Service Manager
Equifax —Leeds
- Full-time
- Salesforce
- Sick pay
1d
HR Apprentice
thebigword —Leeds
- £24,000 a year
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- Communication skills
Quick apply
7d
Service Transition Manager
FDM Group —Leeds
- Hybrid work
1d
Flight Operations Data Analyst
Jet2.com and Jet2holidays —Leeds Bradford Airport
- Full-time
- Hybrid work
- Analysis skills
- Employee discount
20h
Junior Regional Operations Manager
Bestway Group —Skipton West
- Full-time
- Management
- IT
- Annual leave
Quick apply
Product Executive
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Hotel
- Employee discount
Product Manager
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Microsoft Office
- Employee discount
12d
People & Places Control Manager
Lloyds Banking Group —Halifax
- £67,023 - £74,470 a year
- Full-time
- Hybrid work
12d
Authorisations Analyst in Authorisations Operations Team - ARTIS
Bank of England —Leeds
- £37,520 - £41,700 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
- Annual leave
Business Development Manager - Investments
Aviva —Leeds
- Part-time
- Business development
- Travel
- IT
- Employee discount
Claims Team Leader
Minster Law —Wakefield
- £38,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Digital Market Activation Manager - Wealth
HSBC Global Services Limited —Leeds
- Full-time
- Management
- Banking
- Negotiation
6d
Technical Support Manager
Benchmark Capital —Harrogate
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
5d
Trainee MIS Report Writer
Heart of Yorkshire Education Group —Wakefield
- £30,438 - £32,292 a year
- Full-time
- Annual leave
- Employee assistance programme
12d
Complaints Handler
1ST LOCATE (UK) LIMITED —Temple Newsam
- £31,000 - £33,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Workday Financials Lead
Lloyds Wealth —Leeds
- £60,546 - £67,000 a year
- Full-time
- APIs
- Financial services
- Leadership
- Annual leave
- Work from home
16h
Finance Benefit and Debt Advisor
Employment —Leeds
- £27,500 - £30,000 a year
- Full-time
- Travel
- Communication skills
Manager - NAV Oversight
Waystone —Leeds
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d

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Resource Planner

Novuna -
Leeds

Apply Now

Job details

Full-time
£40,000 a year
1 day ago

Qualifications

Cost control
Analysis skills
Communication skills

Full job description

Hybrid

Leeds

CF - Operations

Full Time

Closing on: Jun 30 2026

40,000

Do you enjoy turning data into smart, actionable workforce plans? Can you balance customer demand, service levels, and resource efficiency in a fast-paced environment? Are you confident using forecasting and scheduling tools to drive performance and improve customer outcomes?

If your answer is 'yes' then keep reading.

Who we are.

Working with over 3,000 leading retailers trust us to provide fast, flexible and responsible finance solutions for their customers. At Novuna Consumer Finance, we offer finance for lots of life's key purchases, including home furnishings and improvements, special jewellery, leisure services, healthcare, as well as electronics and appliances.

What you'll do.

12 Month Fixed Term contract working closely with the Reporting and MI Manager, you'll use Business Intelligence to forecast operational performance and plan resource allocation effectively. You'll play a key role in ensuring Service SLAs are met and exceeded, while balancing resource efficiency, cost control, and regulatory requirements to support Novuna's commitment to delivering an outstanding customer experience.

You'll also:

Use EWFM or a similar workforce planning tool, alongside other systems, to produce accurate workload forecasts and resource plans
Create and manage shift patterns for Customer Service teams to ensure optimal coverage
Support a strong governance framework by following best practice processes and maintaining a compliant, well-controlled working environment
Build and maintain effective relationships with key stakeholders across the business

What you'll bring.

We're looking for someone with proven experience as a Resource Planner, who has a strong analytical mindset and takes a data-driven approach to workforce management. You'll have hands-on experience using tools such as EWFM (or similar) to forecast workloads, plan resource requirements, and optimise schedules to meet service demand.

You'll be confident interpreting performance data, spotting trends, and making informed decisions that balance customer experience, operational efficiency, and cost control. Strong communication and stakeholder management skills are key, as you'll work closely with operational teams to adapt plans, respond to changing demands, and consistently deliver against SLA targets while supporting regulatory requirements.

You'll be a great fit if you:

Have a naturally analytical, data-led approach
Can interpret customer needs and translate them into effective plans
Think operationally, with a focus on efficiency and outcomes
Enjoy problem-solving and adapting to changing priorities

What can we offer you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

Apply Now

Refine Your Search

mi manager jobs in leeds, wyk

Resource Planner

Workforce Optimisation Analyst

Senior Client Service Manager

HR Apprentice

Service Transition Manager

Flight Operations Data Analyst

Junior Regional Operations Manager

Product Executive

Product Manager

People & Places Control Manager

Authorisations Analyst in Authorisations Operations Team - ARTIS

Business Development Manager - Investments

Claims Team Leader

Digital Market Activation Manager - Wealth

Technical Support Manager

Trainee MIS Report Writer

Complaints Handler

Workday Financials Lead

Finance Benefit and Debt Advisor

Manager - NAV Oversight

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