Join Ligentia!
With an initial focus on driving and capturing ocean export trade lines, we are seeking a commercially minded, operationally experienced individual to serve as the core support network for all spot and ad hoc ocean freight enquiries entering our UK business.
Reporting directly to the Regional Manager in Leeds, you will collaborate closely with Business Development Managers and Customer Success Managers to price, negotiate, and convert spot and ad hoc enquiries.
Your Role:
- Serve as the primary point of contact for all ad hoc and spot ocean freight quotation requests, managing enquiries through CargoWise / Zendesk.
- Proactively engage, build rapport, and negotiate with suppliers and ocean carriers to secure the most competitive rates and routing options.
- Directly prepare and issue professional, accurate ocean freight quotations to customers, ensuring a high-quality, reliable, and prompt response.
- Own the quote-to-conversion journey: tracking open quotations, retaining feedback, and understanding competitor positioning to help the business refine its ocean pricing strategy.
- Evaluate specific destination aspects, local requirements, and legal/compliance parameters to accurately forecast and capture all end-to-end export shipping costs.
- Partner closely with BDMs and Customer Success Managers to support their pursuit of new export business opportunities.
What You’ll Need:
Essential
- Previous experience within a freight forwarding environment.
- A strong background in freight operations (e.g. as an Export Coordinator or Operator) handling shipments. While prior dedicated pricing experience isn’t mandatory, you must understand the operational lifecycle of a shipment to spot risks and ask the right questions.
- A deep, confident understanding of ocean freight operations and export procedures/destination regulations.
- Strong commercial instincts to understand “the big picture,” spot margin improvement opportunities, and confidently negotiate with global partners and suppliers.
Desirable
- Prior dedicated pricing coordinator, route development, or product support experience.
- Existing carrier and supplier relationships in the ocean freight sector.
Why Ligentia? Why now?
Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world’s leading retailers and best-known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivalled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feelgood for the work we do together. However you look at it, Ligentia is a great place to be right now.
Ready to join us? Apply now!
To apply, please send an up-to-date CV to [email protected].
Ligentia requests that recruitment agencies do not speculatively submit CVs to us unless expressly requested to do so by a member of our People team. Any CVs sent to us on an unrequested speculative basis will be ignored.
Ligentia will not be liable for any fee or commission payments claimed by a recruitment agent in respect to the employment by us of a candidate whose CV was sent to us on an unrequested speculative basis.
