We are looking for an experienced Regional Field Engineer to provide proactive and reactive onsite IT support across multiple UK sites. This role combines hands-on technical support with project delivery, ensuring technology services remain reliable, secure, and fit for purpose across the region.
-
Carry out planned site visits to assess technology performance and implement improvements
- Provide 2nd line onsite support for incidents and service requests
- Deliver onsite IT projects including device refreshes, office moves, and technology upgrades
- Troubleshoot and resolve complex technical issues through to completion
- Support Microsoft 365, Windows, macOS, endpoint devices, and workplace technology
- Act as a regional escalation point for 1st line support teams
- Maintain accurate asset records, documentation, and technical knowledge
- Build strong relationships with site stakeholders and third-party suppliers
-
Strong experience in a field-based or 2nd line IT support role
- Strong troubleshooting skills within multi-site environments
- Experience supporting Microsoft 365, endpoint devices, and identity/access management
- Experience delivering onsite IT projects and technical change activities
- Ability to work independently and manage travel across a region
- Excellent communication and customer service skills
At OCU, we don’t just deliver infrastructure, we engineer the future. As a leader in end-to-end solutions for the utilities, digital and energy sectors, we specialise in safely and efficiently tackling complex challenges for our clients. With unrivalled expertise, industry-leading technology and a proven track record, we’re not simply part of the market, we’re driving it forward.
Our work underpins the critical services communities across the UK rely on every day. From accelerating the transition to renewable energy to building the digital networks of tomorrow, we are committed to innovation, sustainability, and long-term impact.
When you join OCU, you’ll discover more than a career, you’ll find purpose. Here, your contribution makes a visible difference in the success of the projects you help deliver, in the growth of your colleagues and in the positive change we create together.
We partner with some of the UK’s most recognised names in power, energy transition, water, telecoms and digital infrastructure. As we continue to expand, we’re looking for exceptional people to grow with us.
If you’re ready to inspire, innovate and lead with purpose, we’d love to hear from you.
To ensure that everyone has a fair opportunity to join our team, please inform us if you require any reasonable adjustments to our recruitment and interview process is, by emailing
[email protected].
