Maintenance associate Work, Jobs in Leeds (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Technical Support Specialist
Beckman Coulter Diagnostics —York
- Full-time
- Remote
- Engineering
- English
- Bachelor's degree
- Annual leave
13d
Reliability Maintenance Engineering Technician
Amazon UK Services Ltd. —Wakefield
- Weekend availability
- Maintenance
- Flexible schedule
Business Administrator Apprentice
Robinsons Facilities Services —Harrogate
- £18,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
11d
Inventory Control & Quality Assurance Operations Manager
Amazon UK Services Ltd. —Leeds
- Full-time
- Data analysis skills
- Supervising experience
- Bachelor's degree
7d
Associate Director - FM Operational Readiness
Turner & Townsend —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Part Time 16 hours Retail Sales Associate
Guess York —York
- £12.90 an hour
- Part-time
- Bilingual
- Merchandising
- Basic maths
- Employee discount
Quick apply
4d
TAP Driver Trainer, E2E Field Learning Excellence
Amazon UK Services Ltd. - A10 —Leeds
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Process Safety Senior Consultant (Associate)
DEKRA —Leeds
- £70 an hour
- Hybrid work
- Engineering
- Master's degree
- Project management
Continuous Improvement Manager
Mars —Batley
- £70,000 a year
- Full-time
- Engineering
- Continuous improvement
- No degree
Military TAP Driver Trainer (Haydock, Redditch, Leeds or Coalville), E2E Field Learning Excellence
Amazon UK Services Ltd. - A10 —Leeds
- Overtime
- Military
- English
- Driving
- Flexible schedule
Rethink Practice Development Facilitator
Leeds City Council —Leeds
- £46,142 - £49,282 a year
- Full-time
- Communication skills
- Annual leave
10d
ICQA Area Manager
Amazon UK Services Ltd. —Leeds
- Full-time
- Data analysis skills
- SQL
- Bachelor's degree
5h
Microsoft 365 Engineer
OneAdvanced —York
- Microsoft Access
- Azure
- Maintenance
- Employee assistance programme
- Bereavement leave
12d
Sales Support Associate
Ralph Lauren —York
- Part-time
- Hospitality
- Maintenance
- Organisational skills
- Employee discount
4d
Systems Engineer
OneAdvanced —York
- Weekend availability
- Azure
- Maintenance
- Windows
- Employee assistance programme
- Bereavement leave
Manager, Business Intelligence Data Development
TransUnion —Leeds
- Full-time
- SQL
- Machine learning
- Continuous improvement
- Employee stock purchase plan
- Annual leave
12d
Principal Engineer / Associate – Construction & Buildability Advisory
WSP —Leeds
- Part-time
- Hybrid work
- Civil engineering
- Construction experience
- In-person
- Flexitime
- Work from home
Postdoctoral Research Associate
University of York —University of York
- £37,694 - £46,049 a year
- Full-time
- Doctoral degree
- Communication skills
6d
Credit Controller
Stericycle —Leeds
- Microsoft Excel
- Sales
- Life insurance
- Referral programme

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maintenance associate jobs near leeds

Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

Quick apply

Refine Your Search

maintenance associate jobs in leeds

Service Desk Analyst - Tier I

Technical Support Specialist

Reliability Maintenance Engineering Technician

Business Administrator Apprentice

Inventory Control & Quality Assurance Operations Manager

Associate Director - FM Operational Readiness

Part Time 16 hours Retail Sales Associate

TAP Driver Trainer, E2E Field Learning Excellence

Process Safety Senior Consultant (Associate)

Continuous Improvement Manager

Military TAP Driver Trainer (Haydock, Redditch, Leeds or Coalville), E2E Field Learning Excellence

Rethink Practice Development Facilitator

ICQA Area Manager

Microsoft 365 Engineer

Sales Support Associate

Systems Engineer

Manager, Business Intelligence Data Development

Principal Engineer / Associate – Construction & Buildability Advisory

Postdoctoral Research Associate

Credit Controller

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