service desk manager Work, Jobs in leeds (with Salaries)

Service Desk Technician
Zenith —Leeds
- £26,920.40 a year
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
1h
IT Service Desk Technician
Walker Morris LLP —Leeds
- £27,146 a year
- 8 hour shift
- IT
- Automotive diagnostics
- Annual leave
Service Desk Analyst
Comply —York
- Hybrid work
- Microsoft Office
- Communication skills
Quick apply
IT Service Desk Analyst
Maples Group - Legal Services —Leeds
- Windows
- Microsoft Office
- SQL
- Health & wellbeing programme
- Life insurance
Technology Support Analyst
Lloyds Wealth —Leeds
- £26,613 - £29,275 a year
- Full-time
- Microsoft Access
- Windows
- Microsoft Office
- Annual leave
- Work from home
1d
Technology - Incident & Problem Manager
Pharmacy2U —Leeds
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
14d
Modern Workplace Engineer
Aspire Technology Solutions —Leeds
- £26,000 - £34,000 a year
- Full-time
- Travel
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Linux
- Free parking
Senior IT Technician
Belzona Limited —Harrogate
- £32,000 - £35,000 a year
- Full-time
- AWS
- Bachelor's degree
- Computer networking
- Free parking
- Employee assistance programme
Quick apply
Power BI & Visualisation Expert in Analytics Enablement Hub
Bank of England —Leeds
- £50,320 - £56,610 a year
- Full-time
- Azure
- Presentation skills
- Software development
- Annual leave
Business Intelligence Developer
CMS Distribution —Harrogate
- Microsoft Excel
- Business
- Communication skills
Senior Security Architect
Ministry of Justice —Leeds
- £50,001 - £60,001 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
6d
Linux Infrastructure Engineer
Magnet —Leeds
- £40,000 - £50,000 a year
- Travel
- Organisational skills
- IT
- Employee discount
Quick apply
8d
Maximo Operations Technician - UK & EMEA
Naviam —Leeds
- Azure
- Oracle
- English
Quick apply
Business Technical Services Analyst II
FIS Global —York
- Full-time
- PMP
- Master's degree
- C++
- Employee discount

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Service Delivery Manager
Compliance365 —Wakefield
It is not a pure sales or relationship-only role. Demonstrable SaaS service delivery or technical account management experience - you’ve owned a software…
£28,000 - £35,000 a year
Quick apply
Service Delivery Manager
Together —Cheadle
Monitor all GTS train helpdesk queues for level 2 & level 3 alerts. Experience of driving and managing continual service improvement (CSI) plans.
Quick apply

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Service Desk Technician

Zenith -
Leeds

Apply Now

Job details

Permanent
£26,920.40 a year
1 hour ago

Benefits

Free parking
Cycle to work scheme
Tech scheme
Company events
Employee assistance programme
Employee discount
Life insurance
Car scheme
On-site parking

Qualifications

Azure
Customer service
Windows
Microsoft Office
Communication skills
Active Directory
Intune

Full job description

At Zenith, we've been leading the transition to sustainable vehicle solutions for over 30 years. As the UK's largest independent vehicle solutions provider, we're proud of our people, our award-winning service, and our bold ambitions to make mobility smarter, greener, and better for everyone. We're powered by people, driven by innovation, and committed to creating an inclusive environment where everyone can thrive.

Our Service Desk is more than just a support hub - it's your gateway to a fulfilling career in tech! We're dedicated to supporting driven individuals who are genuinely interested in IT. Our Service Desk Manager, who started his own journey as an apprentice here at Zenith, is a testament to the fantastic growth opportunities we offer. You'll be joining a respectful and collaborative team that genuinely cares about one another and regularly receives glowing feedback from colleagues. You'll be the friendly first point of contact (face to face, phone, emails) for our colleagues across our three divisions, providing essential IT support that includes troubleshooting a variety of faults and answering queries, both over the phone and in person.

This role is shift-based between the hours of 07:00 - 17:30 and is located at our Kirkstall Forge office in Leeds.

What's the Role

Act as a point of contact for phone calls, walk-ups, emails and support tickets from colleagues regarding IT issues and queries
Diagnose and resolve software and hardware incidents, including operating systems across a range of software applications
Monitor internal ticket system for new incidents and service requests
Update the knowledgebase with known issues or workarounds
Complete administrative tasks on Active Directory, Azure Active Directory, Office 365, and Intune
Provide desktop support, including new device configuration, fault-finding, and installation of authorised software
Complete Joiner, Mover, and Leaver requests

What Can You Offer

Excellent customer service skills
Good written and verbal communication skills
Knowledge of Windows OS and standard applications packages such as MS Office
Ability to learn new technologies quickly
Strong desire to work in a team environment
Good people skills and ability to interact with colleagues across all levels of the organisation
Team player with the desire for continuous improvement

What's in it for You

Salary £26,920.40 per annum
24 days annual leave plus your birthday off, with the option to buy more
Life Insurance, Critical Illness Cover, Dental and Health Cash Plans
Tech Scheme, Car Sacrifice Scheme, Cycle to Work Scheme, Season Ticket Loans
Development opportunities through our MyGPS personal development framework
Perks at Work - discounts on everyday essentials
Onsite GP, Employee Assistance Programme, Mental Health First Aiders
Sports and social clubs, company activities, and team events
Inclusive culture with colleague-led equality networks
Free onsite parking
Agile working - you might have the opportunity to work remotely when it works for the Customer, Zenith and yourself, and you'll work with your manager to agree how this works best

Why Zenith?

Award-winning - Leasing Company of the Year (Fleet News 2026), Large Business of the Year (Yorkshire Post Excellence in Business Awards)
Sustainability champions - Over 41% of our fleet are Battery Electric Vehicles (BEVs), and we're a carbon-neutral organisation
Innovators - Investing £25 million in transformation, with a thriving fleet of 169,910 vehicles
Inclusive - Six colleague-led diversity groups and a workplace where everyone can thrive
A place to grow - Clear pathways through our MyGPS personal development framework

Sounds like the right opportunity for you? Apply now!

We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Apply Now

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service desk manager jobs in leeds

Service Desk Technician

IT Service Desk Technician

Service Desk Analyst

IT Service Desk Analyst

Technology Support Analyst

Technology - Incident & Problem Manager

Modern Workplace Engineer

1st/2nd Line IT Support - £27,000-£34,000

Senior IT Technician

Power BI & Visualisation Expert in Analytics Enablement Hub

Business Intelligence Developer

Senior Security Architect

Linux Infrastructure Engineer

Maximo Operations Technician - UK & EMEA

Business Technical Services Analyst II

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