Line technical analyst Work, Jobs in Leek Wootton (with Salaries)

1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Warwick
- Full-time
- Maintenance
- Windows
- Travel
- Free parking
- Annual leave
7d
Graduate Technical Business Analyst, Birmingham
Acturis —Birmingham
- Full-time
- Bachelor's degree
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
Graduate Technical Business Analyst, Insurance Products, Birmingham
Acturis —Birmingham
- Full-time
- Bachelor's degree
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
IT Service Analyst
HM Revenue and Customs —Birmingham
- £31,096 - £33,270 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Work from home
4d
Technical Support Analyst
hireful —Banbury
- £35,000 - £40,000 a year
- Full-time
- Work from home
Quick apply
IT Service Desk Analyst
EBC Group(UK) Limited —Halesowen
- Up to £26,500 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Sick pay
Quick apply
Digital Business Analyst
Coventry City Council —Coventry
- £39,152 - £46,142 a year
- Hybrid work
- Communication skills
5d
Lead Frontend Developer (3-6 month Contract)
Inspired Thinking Group (ITG) —Birmingham
- Remote
- Team management
- Mentoring
- AI
Quick apply
Analyst - Grade 1
ALS —Coventry
- £25,878 a year
- Weekend availability
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee discount
4d
Graduate Customer Support Analyst, Birmingham
Acturis —Birmingham
- Full-time
- Hybrid work
- Bachelor's degree
Quick apply
Scrum Master (Team Leader) - SaaS
Mercury —Birmingham
- From £55,000 a year
- Full-time
- Hybrid work
- Mentoring
- In-person
- Training & development
- Free parking
- Annual leave
Quick apply
8d
SOC Analyst
BeyondTrust —Birmingham
- Remote
- Master's degree
- Scripting
- AI
- Employee assistance programme
- Life insurance
Quick apply
10d
HEO Business Analyst
Department for Education —Whoberley
- £37,260 - £41,537 a year
- Full-time
- Presentation skills
12d
EO - Operational Service Manager Problem Analyst
Insolvency Service —Birmingham
- £30,000 - £34,252 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
19h
PMO Governance and Change Lead
National Grid —Warwick
- £48,374 - £52,465 a year
- Hybrid work
- Continuous improvement
- Communication skills
- Analytics
9d
Graduate Technical Business Analyst, Data Warehouse Integration and Reporting, Birmingham
Acturis —Birmingham
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
Data Engineer Level I
Department for Work and Pensions —Birmingham
- £38,772 - £39,621 a year
- Overtime
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
11d
Graduate Integration Developer, Birmingham
Acturis —Birmingham
- Full-time
- Hybrid work
- Java
- C++
- Bachelor's degree
Quick apply
10d

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1st / 2nd Line IT Support Analyst

OneSchool Global United Kingdom
Warwick

Apply Now

Job details

Permanent | Full-time
7 days ago

Benefits

Free parking
Annual leave
Company pension
Referral programme
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Incident management
Incident queue management
User account provisioning
Ticket management
Maintenance
Microsoft Exchange
Windows
User account management
IT permissions management
Computer hardware
Ticket management systems
Technical writing
Customer support
Intune
Mobile devices

Full job description

OneSchool Global UK has an exciting opportunity for an IT Support Analyst (1st/2nd Line) to join our busy and collaborative IT team, supporting 23 campuses across the UK and our Regional Support Office.
This is a varied, hands-on role where no two days are the same. As part of a supportive helpdesk team, you will provide first and second line technical support, ensuring colleagues and students receive timely, effective assistance across a wide range of systems, devices, and technologies.
The role is based full-time at our Regional Support Office in Warwick (five days per week), delivering both remote and face-to-face support, with occasional travel to campuses to assist with onsite IT needs.
Key Responsibilities

Provide 1st and 2nd line support via phone, email, remote tools, and service desk tickets
Diagnose and resolve hardware, software, and basic network issues across end-user devices
Escalate more complex technical issues to senior engineers where appropriate
Manage incidents and service requests through the ITSM system, ensuring timely updates and resolution
Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals
Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune)
Assist with user onboarding and offboarding, including account creation, device setup, and access permissions
Provide support for classroom technology including AV equipment, printers, and basic connectivity issues
Carry out routine maintenance tasks, software updates, and device lifecycle activities
Maintain accurate documentation and contribute to knowledge base articles
Support IT projects and system rollouts as required

About You

Experience in a 1st or 2nd line IT support role or similar customer-facing environment
Strong troubleshooting skills with the ability to resolve issues efficiently
Confident communicating with non-technical users in a clear and professional manner
Well organised, able to manage multiple tasks and priorities effectively
Takes ownership of tickets through to resolution, ensuring a positive user experience
Comfortable working both independently and as part of a team
Good working knowledge of:
Windows operating systems
Microsoft 365 (including Azure AD, Intune, Exchange)
A proactive attitude and willingness to learn new technologies
Committed to professionalism, data security, and safeguarding standards

Why you’ll love working with us
At OneSchool Global, we’re committed to helping our educators grow, succeed, and reach their full potential. As part of our team, you’ll benefit from:

A competitive salary, staff laptop, free breakfast and lunches and on-site free parking
25 days annual leave plus statutory bank holidays
Workplace pension and Staff referral scheme for OSG UK colleagues.
Collaborate with fellow OSG educators across the UK and around the world.
High-quality, technology-empowered working environments.
Strong career advancement opportunities.

About OSG
OneSchool Global is one of the world’s largest, truly global schools, with over 8000 students, 120+ campuses and 2000 staff operating across 20 countries. Our innovative approach to education emphasises self-directed learning, where students take initiative and responsibility for their learning journey. In the UK, we have 23 campuses spanning across England, Wales, Scotland and Northern Ireland.

Learn more
Hear what our teachers have to say: Working with us
Our values: Our values

Are you ready to take the next step in your career? If so, click apply today!

OneSchool Global UK is committed to safeguarding and promoting the welfare of children and young people, and expect all staff and volunteers to share this commitment.
All appointments follow safer recruitment practices, including pre-employment checks such as enhanced criminal record and barred list checks, in line with Keeping Children Safe in Education guidance and equivalent frameworks across the UK. Additional checks will include verification of identity, qualifications, employment history, right to work, references, and online screening.
OneSchool Global UK is an equal opportunities employer, welcoming all suitably qualified candidates, and fostering a culture where safeguarding is embedded at every level. All staff receive regular safeguarding training, and our policies reflect current UK legislation and statutory guidance.

Apply Now

Refine Your Search

line technical analyst jobs in leek wootton

1st / 2nd Line IT Support Analyst

Graduate Technical Business Analyst, Birmingham

ICT Support Analyst - Birmingham

Graduate Technical Business Analyst, Insurance Products, Birmingham

2nd Line Technical Analyst

IT Service Analyst

Technical Support Analyst

IT Service Desk Analyst

Digital Business Analyst

Lead Frontend Developer (3-6 month Contract)

Analyst - Grade 1

Graduate Customer Support Analyst, Birmingham

Scrum Master (Team Leader) - SaaS

SOC Analyst

HEO Business Analyst

EO - Operational Service Manager Problem Analyst

PMO Governance and Change Lead

Graduate Technical Business Analyst, Data Warehouse Integration and Reporting, Birmingham

Data Engineer Level I

Graduate Integration Developer, Birmingham

I want to receive the latest job alerts for line technical analyst in leek wootton

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