And network engineer Work, Jobs in Leicester, Lec (with Salaries)

VoIP and Network Engineer
The Voip Shop —Leicester
- £34,000 - £37,000 a year
- Full-time
- English
- Bachelor's degree
- Continuous improvement
- Free parking
- Employee discount
Quick apply
IT Support Engineer
UK Business College (UKBC) —Leicester
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
7d
Digital Service Desk Engineer
Bellrock Property and Facilities Management —Leicester
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
IT Network Engineer
Bleckmann UK Ltd —Burton-On-Trent
- £55,000 - £64,000 a year
- Full-time
- Computer Science
- English
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
11d
IT Network Engineer
621 Druck Limited —Leicester
- Full-time
- Azure
- Computer Science
- AWS
IT Host and Storage Cloud Engineer
621 Druck Limited —Leicester
- Full-time
- Azure
- Computer Science
- AWS
Data Analyst
Cromwell Group —Leicester
- Full-time
- Data analysis skills
- SQL
- Power tools
- Annual leave
- Sick pay
5d
Network Support Engineer - Reactive
Node4 —Derby
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Computer networking
- Employee assistance programme
Second Line IT Support Engineer
Novacroft —Northampton
- £35,000 - £38,000 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Powered Access Customer Support Engineer
Nationwide Platforms —Leicester
- £33,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer networking
- IT
- Power tools
Quick apply
MAY - 1st Line IT Support Engineer & Retail IT Technician
BubbleIT Solutions Limited —Beeston
- £26,000 - £28,000 a year
- Azure
- Microsoft Outlook
- Software troubleshooting
Quick apply
Graduate BMS Controls Engineer
Abtec Building Technologies —Market Harborough
- £25,000 - £35,000 a year
- Overtime
- Schematics
- System design
- Programmable logic controllers
- Annual leave
- Work from home
Quick apply
IT Engineer (all genders)
HelloFresh —Derby
- Azure
- Windows
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
12d
Manufacturing Engineer (20 Months)
Caterpillar —Desford
- £42,000 - £57,000 a year
- Full-time
- Assembly
- Travel
- Annual leave
Senior IT Infrastructure Engineer
World of Books —Baginton
- Full-time
- Windows
- IT
- Communication skills
Careers for Military Veterans and other members of the Armed Forces Community
AtkinsRéalis —Derby
- Full-time
- Hybrid work
- Military
- Leadership
Security Engineer, Offensive Security
Thrive —Nottingham
- Full-time
- Scripting
- APIs
- Linux
Service Analyst
M Group —Coventry
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
7d
IT Support Technician
Elevate Technology Group —Derby
- £25,000 - £30,000 a year
- Azure
- Windows
- Microsoft Office

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VoIP and Network Engineer

The Voip Shop
Leicester

Quick apply

Job details

Permanent | Full-time
£34,000 - £37,000 a year

Benefits

Free parking
Casual dress
Discounted or free food
Employee discount
Sick pay
On-site parking

Qualifications

QoS
TCP
Driving Licence
CCNP
CCNA
LAN
English
Firewall
VoIP
Bachelor's degree
Continuous improvement
Network Protocols
Customer relationship management
Routing protocols
Computer networking
Telecommunication
MPLS
IT
IP networking
TCP/IP
Communication skills
Information Technology

Full job description

Here at The VoIP Shop,

We are pleased to offer a high-level, office-based position with an industry-leading UK telecoms provider. We strive to work closely with both existing and new customers to change the image of the telecoms industry within the UK into one where you can rely on your provider to support you from the initial sale and deployment through to general support and ongoing expansion.

At The VoIP Shop, we strive to be an industry-leading telecoms provider for both the SME and SMB markets within the UK.
We work with industry-leading carriers, including Gamma, BT, Vodafone, TATA Communications, and Telstra, among others.

We take a team-focused approach where no question is too small. We believe in openly sharing information without unnecessary barriers, so as we grow and learn together, you’ll grow and develop with us too.

You’ll play a key role in developing our existing product portfolio and expanding it further as we continue striving to become a leading provider of smart solutions that help our customers make their day-to-day operations more productive.

Other day-to-day tasks will include:

Provisioning new customers with their chosen VoIP and networking solutions.
Managing and supporting existing customer setups such as PBXs and UCaaS solutions.
Firewall and router management to help minimise potential security breaches and ensure any issues are identified and resolved quickly.

You’ll also work closely with the leadership team to review current processes, refine or introduce new workflows to improve operational efficiency, and enhance the overall end-user experience.

Every day within the business brings its own unique challenges and workflows, so no two days are ever the same.

Role and Responsibilities

Provide end users with L2 and L3 support for complex queries.
Liaise with Sales Managers and their clientele to provide product demos and act as a single point of contact for selected clients, delivering a one-to-one service throughout their onboarding journey and product delivery.
Maintain and expand our current in-house and off-premises infrastructure.
Provide technical expertise in SD-WAN, MPLS, WAN, and LAN networks, along with other related platforms.
Manage the performance of MPLS and SD-WAN network services.
Provide L3 support to our extensive reseller base.
Oversee the day-to-day operations of the NOC and VoIP Support teams.
For key clients, you may be required to attend sites to support the installation of network infrastructure or VoIP systems, as well as carry out on-site troubleshooting and issue resolution.

Optional Qualifications

Bachelor’s degree in IT, Telecommunications, or a related field (or equivalent industry experience).
Relevant vendor certifications such as Cisco CCNA/CCNP Voice, Microsoft Teams Voice, Ribbon, or CompTIA.

Experience

3-5+ years’ experience in a Voice Engineer, telecommunications, or MSP environment.
Strong expertise and understanding of SIP, VoIP, and telephony technologies.
Proven hands-on experience with SBCs, PBXs, voice gateways, and UCaaS platforms (3CX, Asterisk, Yeastar, Cisco BroadSoft/Webex, etc.).
Strong understanding of TCP/IP networking, routing, switching, QoS, VLANs, and firewalls.
Experience troubleshooting, monitoring, and optimising voice infrastructure.
Experience liaising with vendors/carriers for issue resolution and service delivery.
Experience handling high-priority customer queries over telephone or video calls.

Skills

Methodical problem-solving and diagnostic abilities.
Clear written and verbal communication skills for both end users with little-to-no technical understanding and vendor L3 support teams.
Ability to work collaboratively with different departments within the business.
Ability to remain calm under pressure while maintaining a methodical and detail-oriented approach to work.

Attributes

Collaborative team player.
Passionate about knowledge growth, sharing, and continuous improvement.

What Success Looks Like

Proactive, customer-centric decision-making.
Consistently delivering projects and tasks on time and to a high standard.
Representing The VoIP Shop professionally with partners, customers, and colleagues.
Contributing to a culture of innovation, collaboration, and excellence.
We also offer a wide range of benefits such as free lunch every Friday, monthly team bonding experiences, a salary that grows with the business, and free parking.

Pay: £34,000.00-£37,000.00 per year

Benefits:

Casual dress
Discounted or free food
Employee discount
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Leicester LE4: reliably commute or plan to relocate before starting work (required)

Experience:

VoIP: 3 years (required)
IP networking: 2 years (required)
Customer relationship management: 3 years (preferred)

Language:

English (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

and network engineer jobs in leicester, lec

VoIP and Network Engineer

IT Support Engineer

Digital Service Desk Engineer

IT Network Engineer

IT Network Engineer

IT Host and Storage Cloud Engineer

Data Analyst

Network Support Engineer - Reactive

Second Line IT Support Engineer

Powered Access Customer Support Engineer

L4 Network Engineer Apprentice

MAY - 1st Line IT Support Engineer & Retail IT Technician

Graduate BMS Controls Engineer

IT Engineer (all genders)

Manufacturing Engineer (20 Months)

Senior IT Infrastructure Engineer

Careers for Military Veterans and other members of the Armed Forces Community

Security Engineer, Offensive Security

Service Analyst

IT Support Technician

I want to receive the latest job alerts for and network engineer in leicester, lec

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