As our new Quality & Compliance Specialist, you will play a key role in supporting and continually improving our Health, Safety, Quality and Environmental (HSQE) management systems. Working across the organisation, you will help ensure compliance with regulatory requirements, ISO standards and internal policies, whilst supporting a culture of continuous improvement and operational excellence.
This is a varied and highly collaborative role where you will work closely with colleagues across the business, as well as external customers, suppliers and certification bodies. From coordinating audits and supporting compliance activities to driving improvement initiatives and maintaining product compliance documentation, you will be at the heart of ensuring our standards remain robust, effective and customer focused.
Some of your key responsibilities:
- Lead and coordinate internal branch audits, ensuring actions are tracked, managed and completed in line with company standards.
- Support external audits, certification visits and compliance assessments whilst maintaining compliance with ISO management systems.
- Manage and maintain product compliance documentation, including Declarations of Conformity, Certificates of Conformity and technical files.
- Monitor compliance performance, analyse trends and support corrective and preventative actions to drive continuous improvement.
- Build strong relationships with internal and external stakeholders to support compliance activities, customer assurance and supplier performance.
- Promote a positive HSQE culture through training, communication and engagement across the organisation.
What do I need to be successful in this role?
- Previous experience working within a Compliance, Quality, HSQE or Regulatory environment.
- Strong understanding of ISO management systems and compliance frameworks, ideally including ISO 9001, ISO 14001, ISO 45001 and/or ISO 27001.
- Experience conducting or supporting internal and external audits, with the confidence to engage stakeholders at all levels.
- Knowledge of UK and EU product compliance requirements and the ability to manage associated documentation.
- Excellent organisational, analytical and communication skills, with the ability to manage multiple priorities effectively.
- Full UK Driving Licence and willingness to travel when required.
What’s in it for me?
- A competitive salary alongside inclusion into our company bonus scheme. Our Cromwell Incentive Plan reinforces our key principle of winning as one team and sharing in our success.
- Enhanced employer pension contribution.
- Our Private Medical Insurance offers eligible team members the ability to access a broad range of treatments quickly when they need it the most.
- 20 days annual leave entitlement plus Bank Holidays – Whilst this is common amongst businesses, we also offer the opportunity to purchase an additional annual leave in case you need a couple of extra days.
- Welcoming a new addition to the family is a precious time and one that we want our team members to enjoy. We support our team members by offering enhanced Maternity & Paternity pay so that you can plan for your time off with your family.
- It’s important to us that we look after the health and wellbeing of our team members and our Healthcare Cash Plan does just that! Your cash plan is funded by Cromwell and provided by our trusted partner who are one of the oldest and largest healthcare cash plan providers in the UK
- As part of our Great Place to Work initiatives, we are pleased that our Employee Assistance Programme (EAP) is available to all Cromwell team members. We recognise that it’s not always easy to balance your work, personal and family life, and that’s where the EAP can help you better manage any issues you may be experiencing.
Who are Cromwell?
No matter where you are in your career – or where you want to be – we’re here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working.
Cromwell has been established for over 50 years and is a supplier of industrial tools, offering an unrivalled choice of products to all industries, professions and trades. Of all the work we do, we are famous for Safety, Cutting Tools, Hand Tools and Power Tools and Abrasives. We have expertise within our technical teams who can provide audits and offer advice on how your business can improve with the help of these four key categories.
We are committed to delivering a truly customer focused and cost-effective service that successfully matches your company’s needs. Supplying the largest range available from a single source, including products from Welding and Site Maintenance to Office Supplies and Hygiene and more.
Diversity & Inclusion
Our aim is to create an environment that is welcoming to all people and ensures we treat each other and customers with respect. We appreciate different and fresh ways of thinking, encouraging innovation where colleagues feel they can express their views freely, and create a working atmosphere in which everyone is able to deliver a high-quality service.
