Customer relations manager Work, Jobs in Leicester (with Salaries)

IPS Employment Specialist (Leicestershire Central)
Intuitive Thinking Skills Ltd —Leicester
- £27,000 - £30,000 a year
- Full-time
- In-person
- Leadership
- Annual leave
- Employee discount
Quick apply
5d
Projects and Continuous Improvement Manager (Europe)
Maersk —Derby
- Full-time
- Project management
- Travel
- Human resources
Relationships and communications officer
Sense —Loughborough
- £34,671 a year
- Full-time
- Customer service
- Organisational skills
2d
Customer Service & Sales Advisor
Stellantis &You —Nottingham
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
General Merchandise Manager
Sainsbury's —Leicester
- From £32,700 a year
- Management
- Leadership
- Employee discount
Independent Living Advisor
People Places Lives Ltd. —Nottingham
- £13.45 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
11d
Operations Team Leader - Security (6 month FTC) - Highcross Leicester
Savills Management Resources —Leicester
- £16.63 an hour
- Night shift
- Management
- Customer service
- English
10d
Customer Service Coordinator
SLS Scientific Laboratory Supplies —Nottingham
- £26,300 - £27,500 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Annual leave
Quick apply
2d
Service Manager
Spring Housing Association —Coventry
- Up to £32,000 a year
- Weekend availability
- Management
- Supervising experience
- Leadership
- Annual leave
- Sick pay
Quick apply
5d
Claims Team Leader - Third Party Property Damage
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave
11d
People Partner
Wingstop - Senior Operations —Nottingham
- £48,000 - £53,000 a year
- Full-time
- Quick service & fast food restaurant
- Leadership
- Communication skills
- Annual leave
Quick apply
3d
Graduate Trainee Accountant
Leicestershire County Council —Leicester
- £28,605 - £39,165 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Flexible schedule
12d
HR Partner, Human Resources - Fixed Term, East Midlands Campus
Amazon UK Services Ltd. - A10 —Leicester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Licensing Enforcement Team Leader
North Northamptonshire Council —Kettering
- £42,839 - £46,142 a year
- Computer literacy
- English
- Communication skills
- Employee assistance programme
Festival Bar Staff
Hospitality Recruitment Heads —Leicester
- £10 - £14 an hour
- Bar
- No experience needed
- English
- Flexible schedule
Senior Lettings Manager - UK
Dwelly —North West Leicestershire
- Management
- Sales
- Leadership
Customer Experience Manager
Sainsbury's —Coventry
- £32,700 a year
- Management
- Leadership
- Employee discount
4d
Depot Finance Administrator
DPD Group UK —Leicester
- £28,000 a year
- Full-time
- Google Suite
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Customer Services Team Manager
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Call to connect
- IT
- Communication skills
4d
Argos Store Manager - Inside Sainsbury's
Sainsbury's —Leicester
- From £29,950 a year
- Employee discount
10d

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IPS Employment Specialist (Leicestershire Central)

Intuitive Thinking Skills Ltd
Leicester

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year
5 days ago

Benefits

Casual dress
Additional leave
Annual leave
Company pension
Company events
Employee discount
Sick pay

Qualifications

Leadership

Full job description

JOB DESCRIPTION

Job Title: IPS Employment Specialist

Grade: £27,000 to £30,000 pa

Location: Leicestershire and Rutland (Loughborough and Melton Mowbray Hub’s)

Hours: 37.5 pw

Accountable To: Employment Specialist Team Lead

Background

Intuitive Thinking Skills place a high value on the life experiences of individuals, regardless of their backgrounds. As such, all roles within the organisation are primarily focussed on fostering these experiences, supporting employees to thrive in whatever sector they are working in.

This emphasis on the skills of our workforce is primary to all other activities, as without a relevantly skilled, empowered and highly motivated workforce we will fail to support the needs and aspirations of our customers.

Our IPS Service supports individuals facing drug and alcohol challenges to build a meaningful, sustainable positive future through integrating employment as a part of their recovery. We are committed to embedding the voices, expertise and leadership of people with living & lived experiences in everything we do, from service design to delivery and evaluation.

JOB PURPOSE

As an IPS Employment Specialist you will play a central role in ensuring people referred to our service receive high quality employment support through regular 1-2-1 support in the community. You will embed employment as apart of their recovery by working in partnership with the treatment team to ensure all individuals can access IPS employment support.

Job Summary

Under the supervision of the Senior Employment Specialist, manage a caseload of up to 25 people currently in community based treatment services for drug and/or alcohol dependency and who are unemployed, and who wish to secure paid employment.

Individual Placement and Support

· Managing a caseload of c.25 people in drug and alcohol treatment services who wish to return to, or start, paid employment. Clients will be worked with for up to 9 months, plus up to 4 months of in-work support, as specified in the IPS-AD protocol.

· Building effective working relationships with local employers, training providers to secure employment opportunities for people in community treatment for substance misuse, including ensuring the service is focused on accessing the ‘hidden’ labour market.

· Providing job development and job search activities directed toward positions that are individualized to the interests and uniqueness of the client, following the evidence-based principles and procedures of IPS supported employment.

· Providing ongoing support according to both the employee’s and employer’s needs to enable people who have experienced dependency on drugs and/or alcohol retain employment once secured.

· Promoting the profile of employment and working embedded within the clinical team to raise expectations around the ability of clients to attain paid work.

Overview of Main Responsibilities

· To prepare individuals for employment through assessing each person’s individual employment needs through vocational profiling, and then actively support them to achieve their employment goals, in partnership with the clinical team.

· To promote the benefits of supporting clients to access employment within the clinical team and external employers, aiming to raise the profile of IPS services, and raise expectations around the ability of clients to access paid employment.

· To work with client keyworkers and clinical staff, including through case conferencing, to ensure that clients receive appropriate support from everyone involved in their care during the return to work process.

· To provide advice and support to employers, as agreed with the individual, which may include negotiating adjustments and on-going contact with supervisors to ensure job retention.

· To assess individual support needs related to work which might typically include help with welfare benefits, travel to work, managing health at work etc.

· To work flexibly on occasion as required by clients and employers, which may require some working out of normal office hours.

Key Relationships

· Organisation managers, human resources, clinical teams, user groups, VCS organisations, local colleges, local employment services, local employers and Jobcentre Plus.

Professional Development

· To participate in your own IPS and management supervision, objective setting/appraisal, and personal development plan.

Policy and/or service development

· To work with the local IPS Employment Specialist Team Lead and service management to ensure that vocational support services offered continue to develop effectively.

· To participate in effective monitoring and evaluation systems in relation to the contract

Research and Development

· To keep abreast of changing practice within IPS and vocational support more generally.

Who we’re looking for

We welcome people from a range of backgrounds and with all kinds of life experience, but here’s what we’d like you to have:

Experience or an understanding of working with people with drug and alcohol recovery support needs.
Experience of working with people on a one-to-one basis, offering motivation and support.
Empathy with those with drug and alcohol recovery support needs.
The ability to build good relationships with a range of different people, from referral partners/sources across a range of settings, employers and service users.
The ability to demonstrate considerable resilience and adaptability.
The ability to manage multiple tasks at once.
A passion for making a difference to peoples’ lives.

Annual Leave: 26 days paid holiday pa + bank holidays, rising to 28 days holiday + bank holidays with each full service year accrued

Additional Information:

1. Full training package provided

2. Auto-enrolment Pension

3. Generous Staff Benefit package

Work Location: In person

Job Types: Full-time, Permanent

Pay: £27,000.00-£30,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
Employee discount
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer relations manager jobs in leicester

IPS Employment Specialist (Leicestershire Central)

Projects and Continuous Improvement Manager (Europe)

Relationships and communications officer

Customer Service & Sales Advisor

General Merchandise Manager

Independent Living Advisor

Operations Team Leader - Security (6 month FTC) - Highcross Leicester

Customer Service Coordinator

Service Manager

Claims Team Leader - Third Party Property Damage

People Partner

Graduate Trainee Accountant

HR Partner, Human Resources - Fixed Term, East Midlands Campus

Licensing Enforcement Team Leader

Festival Bar Staff

Senior Lettings Manager - UK

Customer Experience Manager

Depot Finance Administrator

Customer Services Team Manager

Argos Store Manager - Inside Sainsbury's

I want to receive the latest job alerts for customer relations manager in leicester

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