About Relio
Relio is a Leicester-based lettings agency launching this year, founded by an established portfolio landlord and property developer operating across Leicestershire. Behind Relio sits an 86-property residential portfolio under self-management for years, an active development pipeline, and the operational infrastructure of a multi-entity property business.
After years of running this in-house, we're preparing to open our doors to external landlords across Leicester — and we're hiring our first Lettings Property Manager to anchor the operation from launch.
This isn't a typical startup. You'll join a venture with backing, a real portfolio behind it, and the freedom of being a new entrant: no legacy systems, no inherited processes, no high-street baggage. We're building Relio from the ground up to be how a modern lettings agency should work — and we want a Lettings Property Manager who'll help us shape it. You'd be joining at the very beginning.
Please note: this is a hands-on role for someone with solid residential lettings experience. It is not an entry-level position, and it is fully office-based at our Wigston premises.
The role
You'll take ownership of the day-to-day management of our 86-property portfolio as it transitions to Relio, plus new external instructions as they come in. The work will cover:
- Tenant onboarding and offboarding
- Routine and reactive maintenance coordination
- Mid-tenancy inspections and condition reporting
- Rent collection oversight
- Compliance: gas and electrical certificates, EPCs, deposit protection, Renters' Rights Act 2025 requirements
- Tenant communications and issue resolution
- Landlord reporting and relationship management
- Conducting viewings and supporting onboarding of new external instructions
We're finalising our tech stack — the right person will have meaningful input on the tools we adopt for CRM, tenant onboarding, maintenance management, and rent collection. As a new entrant, we're not tied to legacy systems or contracts. We want someone who's worked with modern lettings software and has views on what works well.
This is a role for someone who can run the operation themselves. You'll have the founder's direct support and the systems to do the job well, and as the agency grows there's scope to build a support team around you — but at the start, you'll own the portfolio end to end.
Business development support
Property management will be the core of the role, but you won't be siloed from the commercial side of the agency. As Relio grows its external book, you'll play a meaningful supporting role in business development: conducting viewings on new instructions, onboarding new landlords, building relationships with prospects who become long-term clients, and helping us shape how we win and serve external business.
The founder will lead landlord acquisition; you'll be the operational anchor that makes it credible. For the right person, this is also where the growth path opens up — into Head of Property Management, operations leadership, or wider commercial responsibilities as Relio scales.
What we're looking for
- Minimum 3 years' hands-on residential lettings property management experience — this is essential and we will be testing for it
- Comfortable managing a portfolio of 80+ properties and running it largely independently
- Strong, current working knowledge of UK lettings compliance — gas and electrical safety, EPCs, deposit protection, and the Renters' Rights Act 2025 in particular
- Experience with modern lettings software (CRM, tenant onboarding platforms, maintenance management tools, rent collection systems) and views on what works well
- Commercial instinct — comfortable representing the agency to landlords and prospects, not just managing tenancies
- Practical, organised, and direct — you tell landlords what they need to hear, not just what they want to hear
- Driving licence and access to own car preferred (mileage reimbursed; company car may be available as performance recognition)
- Leicester-based or close enough for daily office presence and property visits
- The mindset to thrive at the very start of something — comfortable with ambiguity, decisions still being made, and shaping things rather than inheriting them
What we offer
- £38,000 base salary plus profit sharing
- 20 days annual leave plus bank holidays
- Workplace pension
- Office-based at our Wigston premises (Gloucester Crescent) with regular property visits across Leicester
- Backed by an established property business — not a typical startup risk
- Meaningful input on the tech stack, processes, and how we operate
- A genuine growth path — as Relio scales, this role can develop into Head of Property Management or broader operations leadership
- Flexible start date — we'd rather wait for the right person than rush the wrong one
How to apply
Apply via Indeed with your CV. We'd also love a short note covering:
- Your relevant lettings experience
- What attracts you to joining at the very beginning of a new agency
We're building something real here, backed properly, and paying for the right person. If that's the kind of place you want to work, we'd like to hear from you.
Pay: £38,000.00 per year
Benefits:
Ability to commute/relocate:
- Leicester LE18 4YH: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you available to work full-time in an office-based role?
Experience:
- residential lettings property management: 3 years (required)
Work Location: In person
