Helpdesk operator Work, Jobs in Leigh, Gtm (with Salaries)

CCTV Operator - Spinning Gate SC
Lodge Security Ltd —Leigh
- £13.53 an hour
- Weekend availability
- English
- In-person
- Employee assistance programme
- Employee discount
Quick apply
13d
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Data entry
Quick apply
12d
Helpdesk Team Leader
Sodexo —Salford
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Analysis skills
- Recruiting
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12d

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CCTV Operator - Spinning Gate SC
Lodge Security Ltd —Leigh
To ensure CCTV footage requests and phone/email queries are handled in a professional, accurate, courteous, customer focussed, and timely manner.
£13.53 an hour
Quick apply
13d
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CCTV Operator - Spinning Gate SC

Lodge Security Ltd -
Leigh

Quick apply

Job details

Full-time
£13.53 an hour
13 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Driving Licence
CCTV
Incident identification
Incident reporting preparation
English
Complaint handling
Remote video monitoring
Risk management
CCTV monitoring
Security
Loss prevention

Full job description

Join Lodge Security – Where Great Service Happens Even When No One Is Watching

Are you someone who enjoys proactively mitigating the risk of security incidents?

We are seeking an observant and efficient individual to join our CCTV Monitoring Centre as a CCTV operator.

Job Role and Responsibilities:

To handle alarms in an efficient and effective manner, understanding the root cause of the alarm, deterring incidents in the moment, and providing a concise accurate written summary after the incident.
To contact emergency services promptly if a serious incident has been observed that requires emergency services assistance.
To ensure CCTV footage requests and phone/email queries are handled in a professional, accurate, courteous, customer focussed, and timely manner.
To escalate serious incidents to monitoring centre leadership within agreed timelines.
To log any CCTV system faults identified with the maintenance helpdesk promptly.
To provide remote guidance and training to stores on CCTV systems.
Proactively monitor high risk stores that require additional attention.
To maintain the highest levels of system knowledge and functionality through use of SOP’s to work within agreed KPI’s.
In the absence of the CCTV Centre Manager, to deal with all complaints in a professional and timely manner and to send a written report to the CCTV Manager (or his deputy) as soon as practicable.
To take reasonable care of yourself and others, to ensure nothing is misused in relation to Health and Safety and to report anything that is not safe.

Requirements:

Must have a CCTV licence!
Excellent communication and interpersonal abilities.
Ability to work independently and make quick decisions under pressure.
Knowledge of legal regulations and procedures related to apprehension and detention.
Ability to remain calm and composed in high-pressure situations.
Sound judgement and decision-making abilities.
Flexibility to work varied shifts, including evenings and weekends.
Previous experience in loss prevention, security, or law enforcement preferred.
Must pass a background check.

Job Benefits:

Company pension
Ongoing training
Promotion path and career development
Access to 24-hour GP support and Counselling services
Discounts at well-known retail brands, restaurants etc
Flexible working to include a mixture of days, nights and weekends
Employee assistance programme available to support staff wellbeing

Are you ready to make a difference? Apply now! We want you!

Job Type: Full-time

Pay: £13.53 per hour

Application question(s):

What is your postcode?
Do you have a FULL UK Driving Licence

Language:

English (required)

Licence/Certification:

CCTV License (required)

Work Location: In person

Quick apply

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helpdesk operator jobs in leigh, gtm

CCTV Operator - Spinning Gate SC