Grade: RCS I
Contract Type: Permanent (Full-Time)
Location: United Kingdom – Remote/Hybrid
Working at DHL Supply Chain means being part of a globally recognised organisation that sets the standard for operational excellence, innovation, and customer focus. DHL's scale and complexity provide a unique environment where no two days are the same whether delivering critical supply chain solutions, implementing new technologies, or driving continuous improvement across sites. The culture is fast-paced, collaborative, and built around delivering measurable value to customers while maintaining the highest standards of safety, quality, and performance.
Within Project Delivery, you are at the heart of transformation. This function plays a critical role in shaping how DHL evolves its operations, systems, and customer solutions. As a Senior IT Project Manager, you'll work at the intersection of technology and operations leading large-scale, high-impact initiatives such as WMS/TMS implementations, automation rollouts, and operational system enhancements. It's a hands-on environment where success comes from being visible in the operation, engaging stakeholders, and turning complex requirements into deliverable, real-world outcomes.
✅WHAT YOU'LL DO
- Lead end-to-end delivery of large-scale, high-visibility IT and operational projects, ensuring delivery on time, within budget, and to agreed quality standards
- Develop and manage detailed project plans, including scope, timelines, resources, budgets, and risk mitigation strategies
- Engage and influence senior stakeholders, providing structured communication, progress reporting, and governance at key milestones
- Manage project risks, issues, and dependencies, driving timely resolution and ensuring minimal impact to operations and customers
- Oversee change management activities using ACT methodology to ensure successful adoption and realisation of business benefits
- Lead, coach, and motivate cross-functional project teams and SMEs, ensuring strong engagement, performance, and accountability
✅WHAT YOU'LL BRING
- Proven experience delivering complex IT or systems-based projects (e.g. WMS, TMS, or operational systems) within a logistics or supply chain environment
- Strong knowledge of structured project management methodologies (e.g. DePICT) and change management frameworks (e.g. ACT)
- Demonstrated ability to manage budgets, business cases, and financial performance, ensuring benefits realisation
- Excellent stakeholder management skills, with the ability to communicate effectively across all levels of the business
- Hands-on and proactive approach, with the confidence and capability to work effectively within live operational environments and on-site settings
- A recognised project management qualification (e.g. APM) and a track record of delivering projects in fast-paced, complex environments
✅WHY JOIN US?
- Use of a company car (or car allowance) including hybrid and electric vehicles
- Private Medical Insurance
- Discretionary bonus based on performance
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
- Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
✅WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
✅BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 22nd June. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
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