Technical support center engineer Work, Jobs in Letchworth, Hrt (with Salaries)

Field Service Engineer (UKI)
Cutera, Inc. —Letchworth
- £50,000 - £60,000 a year
- Full-time
- Sales
- Customer service
- Military
Quick apply
Assistant Engineer
Ringway —Stevenage
- Monday to Friday
- AutoCAD
- Engineering
- Microsoft Office
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Cambridge
- Full-time
- Azure
- Military
- Salesforce
Network DevOps Engineer
MBDA —Stevenage
- Up to £55,000 a year
- Overtime
- Hybrid work
- DevOps
- No experience needed
- Computer networking
- Free parking
Critical Infrastructure Electrical Engineer, Field Engineering, Field Engineering
Amazon Data Services UK Limited —Hemel Hempstead
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9d
Senior Security Platform Engineer (m/f/d)
NTT Global Data Centers —Hemel Hempstead
- Full-time
- English
- Bachelor's degree
- Scripting
Critical Facilities Maintenance Shift Lead Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Computer literacy
- Analysis skills
- HVAC
IT Security Analyst
Interpham Consulting —Luton
- Full-time
- Computer networking
- Linux
Data Centre Solution Engr
AFL Telecommunications LLC —Milton Keynes
- Full-time
- Hybrid work
- Oracle
- Microsoft Outlook
- Engineering
- Employee assistance programme
- Sick pay
Electronics Hardware Engineer
Curtiss-Wright —Letchworth
- Full-time
- Hybrid work
- Laboratory experience
- Employee stock purchase plan
- Annual leave
Application Maintenance & Support Engineer| Jira & Confluence| Stevenage, UK
Infosys —Stevenage
- Maintenance
- Analysis skills
- Travel
6d
Senior Hardware Engineer
Curtiss-Wright —Letchworth
- Full-time
- Hybrid work
- Travel
- Employee stock purchase plan
- Annual leave
Senior Machine Learning Engineer - AI Enablement
Roche —Welwyn
- Doctoral degree
- Computer Science
- Master's degree
Quality Engineer Early Career Program
Hexcel Corporation —Duxford
- Full-time
- Microsoft Office
- Analysis skills
- Communication skills
Senior Systems Engineer-Avionics
Curtiss-Wright —Letchworth
- Full-time
- Hybrid work
- Employee stock purchase plan
- Annual leave
Critical Facilities Maintenance Lead Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Computer literacy
- Organisational skills
IT Infrastructure Solutions Architect
Aveva —Cambridge
- Full-time
- Hybrid work
- Azure
- Engineering
- AWS
- Annual leave
Data Center IT Technician
Nebius —Harlow
- Night shift
- Maintenance
- Driving
- Computer networking
Quick apply
Data Center Technician - Electrical Bias
CBRE —Harlow
- Full-time
- Project management
- AI
- Communication skills
Field Service Engineer UPS - Data Center Solutions
Delta Electronics —Hemel Hempstead
- Full-time
- Engineering
- English
- Travel
Quick apply

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Field Service Engineer (UKI)

Cutera, Inc. -
Letchworth

Quick apply

Job details

Full-time
£50,000 - £60,000 a year

Qualifications

Driving Licence
Sales
Sales management
Customer service
Military
Adobe Flash
Firmware
English
Bachelor's degree
Communication skills
FDA regulations

Full job description

Territory Overview:

Must reside in UK territory
Ability to travel adequately to cover the region, including overnight stays, attend tradeshows, and corporate and training meetings. There may be the requirement to travel cross territories (when required) at short notice
Valid Driver's License

Position Summary:

At Cutera, we know that a company's success starts with its employees. We also know that an individual's happiness depends on being in the right career opportunity with room to grow!

We are seeking a passionate, driven Field Service Engineer to take outstanding care of our customers. This involves providing service support on a broad range of technologies including sophisticated laser and optical delivery systems and radiofrequency devices. The ideal candidate would have a strong background in the field supporting complex electronics. This is an exciting, cross-functional position that interacts with sales, technical support, engineering, clinical, and marketing.

The individual will contribute to the support of our customers by servicing existing and new medical technologies/applications. These systems will be located at KOLs, dermatologists, plastic surgeons, and other practitioners throughout the territory.

Duties & Responsibilities:

Provide outstanding professional, courteous, prompt and skilled technical service to Cutera customers.
Responsible for the operational quality of the system and instructing customers on the operation and maintenance of the system.
Responsible for documenting all service activities in compliance with FDA requirements.
Ability to work closely as a team member with the dispatch call center group and other Field Service Engineers. Manage call schedule to best serve customer needs.
Develop resolutions to critical troubleshooting problems; resolve complex issues in creative and effective ways.
Use people and technical skills to make customer interactions a positive, pleasant and memorable experience.
Work closely with Area Sales Manager and direct Manager to identify customers for upgrades, new purchases, contracts, and additional customer training.
Identify error codes, re-occurring problems, or odd troubleshooting solutions to direct Manager and R&D to solve problems and directly contain department material expenses and company costs.
Ability to flash update software and firmware.
Act as company liaison with the customers on customer care and technical matters with in-house administrative and manufacturing personnel.
Continually promote service contract revenue.
Timely submission of RMAs, closing calls, and expense reports necessary.
Other duties as assigned.

Minimum Requirements & Qualifications:

BS or AS in Electronics, Laser Technology or equivalent Field or military experience is required with a minimum of 4+ years of experience in electronic system troubleshooting. Laser experience preferred.
Expert customer service skills, positive attitude, and ability to clearly and tactfully communicate with others.
Enhanced knowledge and understanding of optics, electronics, and mechanic principles is required, as well as the ability to troubleshoot electronic, optical and mechanical assemblies down to component level.
Ability to travel long distances on short notice required.
Requires scheduling of flights and rental cars to ensure prompt arrival in different cities and different customer locations.
Ability to cover occasional travel, lodging and incidental expenses on personal credit card.
Must be able to lift 50 lbs.
Demonstrated commitment to quality and strong sense of teamwork.
Excellent communication skills.
Business proficiency in English and additional EU language(s) is preferred.
No visa restriction preventing travel and work in the EU (+USA).

Quick apply

Refine Your Search

technical support center engineer jobs in letchworth, hrt

Field Service Engineer (UKI)

Assistant Engineer

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Network DevOps Engineer

Critical Infrastructure Electrical Engineer, Field Engineering, Field Engineering

Senior Security Platform Engineer (m/f/d)

Critical Facilities Maintenance Shift Lead Engineer

IT Security Analyst

Data Centre Solution Engr

Electronics Hardware Engineer

Application Maintenance & Support Engineer| Jira & Confluence| Stevenage, UK

Senior Hardware Engineer

Senior Machine Learning Engineer - AI Enablement

Quality Engineer Early Career Program

Senior Systems Engineer-Avionics

Critical Facilities Maintenance Lead Engineer

IT Infrastructure Solutions Architect

Data Center IT Technician

Data Center Technician - Electrical Bias

Field Service Engineer UPS - Data Center Solutions

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