Make a real difference every day. Join a charity that brings lifesaving critical care to people across Cornwall and the Isles of Scilly. Our service is almost entirely funded by the generosity of our community—and our retail shops play a vital role in keeping our helicopters flying.
Ready for a role where every day brings something new? Join us as a Deputy Charity Shop Manager in Launceston and play a key part in a vibrant, community-focused shop. No retail experience? No problem—we’re looking for someone with brilliant customer service skills, a can-do attitude, and a willingness to get stuck in and learn.
You’ll work alongside the Shop Manager to create a welcoming space our customers love, support day-to-day operations, keep the shop looking fantastic, and help drive sales. It’s a great opportunity to build new skills, grow your confidence, and be part of something bigger—because every purchase helps fund vital, life-changing work in the community.
What you’ll be doing
- Supporting the day-to-day running of the store and stepping up in the Manager’s absence
- Driving sales performance and daily targets
- Delivering excellent customer and supporter experience
- Coaching and supporting a team of dedicated volunteers
- Managing stock, donations, and merchandising to maximise income
- Championing Gift Aid and commercial opportunities
- Supporting compliance, cash handling, and health & safety processes
- Passion for delivering great service and results
Why join us?
Because here, retail success means saved lives. You’ll be part of a team driven by Kindness, Respect, Integrity, Progression and Teamwork—and every day, your work will make a real difference.
The post holder will be based at our Launceston Charity Shop.
Salary: £26,240.76 (FTE)
Hours: 15 per week (worked flexibly between Monday to Saturday).
Successful candidate will be required to complete a Basic DBS check.
A full job description and person specification is available at: https://cornwallairambulancetrust.org/vacancies/
****TO APPLY*****
Please complete the application on our website at Cornwall Air Ambulance Job Vacancies - Work For Us https://cornwallairambulancetrust.org/vacancies/
APPLICATIONS RECEIVED DIRECT VIA INDEED MAY NOT BE CONSIDERED
Closing date: 21 June 2026
Cornwall Air Ambulance Trust offers flexible working options, opportunities for personal development, a competitive salary and 28 days holiday per year (plus bank holidays). Full list of benefits available on our website
Cornwall Air Ambulance is REAL LIVING WAGE employer : www.livingwage.org.uk
Pay: £26,240.76 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Sick pay
- Store discount
Application question(s):
- Please confirm that you have completed an application form available on our website https://cornwallairambulancetrust.org/vacancies/ . None completion may result in your application not being considered.
Work Location: In person
