Computer scientists Work, Jobs in Lightwater, Sry (with Salaries)

Graduate Customer Support Analyst
IDBS —Woking
- Full-time
- AWS
- Continuous improvement
- Mentoring
6d
Seasonal EMC Test Technician
Element Materials Technology —Guildford
- Seasonal
- Laboratory experience
- Computer skills
- Employee discount
- Referral programme
3d
Data Scientist — Data Engineering & Applied AI
Nationwide Utilities —London
- £36,500 a year
- Part-time
- Computer Science
- Engineering
- No experience needed
Quick apply
6d
Graduate Programme 2027: Data Scientist and Analyst
Revolut —London
- £12,600 a month
- Full-time
- Hybrid work
- English
- SQL
- Maths
12d
Seasonal Lab Technician - SAR
Element Materials Technology —Guildford
- Seasonal
- Laboratory experience
- Computer skills
Graduate Teaching Assistant in Computer Science
University of Reading —Reading
- £36,636 a year
- Part-time
- Doctoral degree
- Computer Science
- No experience needed
3d
Data Scientist I
MarketCast UK —Reading
- Hybrid work
- Computer Science
- Master's degree
- SQL
- Annual leave
- Flexitime
Quick apply
Laboratory Assistant
Mondelēz International —Reading
- Full-time
- Computer literacy
- English
- Microsoft Office
- Employee assistance programme
- Employee discount
7d
Internship Programme 2027: Data Scientist and Analyst
Revolut —London
- Full-time
- Hybrid work
- Computer Science
- English
- Master's degree
11d
Civil Engineering Apprentice / Water - Multiple Locations (Summer 2026 starts)
AECOM —Basingstoke
- Full-time
- Hybrid work
- CAD
- English
- In-person
Data Scientist
British Transport Police —London
- £55,310.87 a year
- Full-time
- SQL
- Machine learning
- AI
- Annual leave
- Gym membership
Quick apply
10d
Data - Programmer
Computewell —Slough
- Oracle
- Computer Science
- SQL
Healthcare Science Practitioner
Royal Surrey NHS Foundation Trust —Guildford
- £41,957 - £50,387 a year
- Full-time
- Engineering
- Bachelor's degree
- No degree
4d
Machine Learning Engineer
AXA —Redhill
- Up to £80,000 a year
- Azure
- Computer Science
- DevOps
Senior Solutions Architect, Physical AI and Robotics at NVAITC
NVIDIA —Reading
- Full-time
- Doctoral degree
- Engineering
- English
11d
QC Senior Scientist
Thermo Fisher Scientific —Basingstoke
- Full-time
- Microsoft Office
- Bachelor's degree
- Computer skills
Cell Painting Data Analyst
Syngenta Crop Protection —Bracknell
- Full-time
- Hybrid work
- Doctoral degree
- Data analysis skills
- Machine learning
- Life insurance
Quick apply
AI Deployment Strategist
Pigment —London
- Full-time
- Computer Science
- Engineering
- English
7d
Research Associate in Artificial Intelligence & Machine Learning
Imperial College London —Hammersmith
- £43,863 - £55,144 a year
- Full-time
- Doctoral degree
- University
- Machine learning
15h
Civil Engineering Graduate Water / Multiple Locations (Summer 2026 starts)
AECOM —Basingstoke
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree

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Graduate Customer Support Analyst

IDBS -
Woking

Apply Now

Job details

Full-time
6 days ago

Qualifications

Jira
Biology
R
UNIX
AWS
Data management
Continuous improvement
Confluence
Splunk
Mentoring
Computer networking
IT
Customer support
Linux
SaaS
AI
Python

Full job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At IDBS, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

IDBS helps BioPharma organizations unlock the potential of AI/ML to improve the lives of patients. As a trusted long-term partner to 80% of the top 20 global BioPharma companies, IDBS delivers powerful cloud software and services specifically designed to meet the evolving needs of the BioPharma sector.

IDBS, a Danaher company, leverages 35 years of scientific informatics expertise to help organizations design, execute and orchestrate processes, manage, contextualize and structure data and gain valuable insights throughout the product lifecycle, from R&D through manufacturing. Known for its signature IDBS E-WorkBook software, IDBS has extended its flexible, scalable solutions to the IDBS Polar and PIMS cloud platforms to help scientists make smarter decisions with assured confidence in both GxP and non-GxP environments.

Learn about the Danaher Business System which makes everything possible.

The Customer Support Analyst is responsible for delivering high quality support services to IDBS’ customers. You will respond to customer queries, perform initial troubleshooting, and escalate complex cases as needed.

This position reports to the Regional Operations Manager and is part of the regional customer support team located in Woking, UK and will be an office based role. Working within a global follow-the-sun support model, you will learn ITIL-based processes and collaborate with internal teams to ensure timely resolution and customer satisfaction. This position operates within a rotating shift model, with working hours ranging between 8:00 AM and 9:00 PM GMT to support extended coverage for global teams

In this role you’ll have the opportunity to:

Deliver responsive and professional customer support by handling inquiries across email, web, and community channels; perform initial troubleshooting, escalate complex issues as needed, and provide clear updates throughout resolution
Collaborate with cross-functional teams to resolve customer issues, contribute to the support knowledge base by documenting solutions, and engage in training and mentoring to continuously enhance technical and product expertise.
Drive continuous improvement by identifying process enhancement opportunities, sharing feedback, and supporting the adoption of tools and technologies that improve customer experience and resolution efficiency.

Here is what success in this role looks like:

Degree (or equivalent) in biology, clinical lab science, biomedical engineering, chemistry, physics, computer science, information technology or similar field of study with 0–2 years of experience in technical or customer support field.
Strong problem-solving skills, quick learner, and customer-focused mindset with a proactive attitude.
Ability to work effectively in a fast-paced, team-oriented environment with a basic understanding of IT concepts and willingness to develop technical skills.

It would be a plus if you also possess previous experience in:

Domain expertise in life sciences/biopharma with familiarity in scientific data management, lab informatics, and AWS-based SaaS environments.
Hands-on experience delivering customer support services and working with tools such as Salesforce, Jira, Confluence, Splunk, and AI technologies.
Technical knowledge of networking, Unix/Linux systems, relational databases, scripting languages (e.g., Python, R), and exposure to Quality Management frameworks or ITIL certifications.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Apply Now

Refine Your Search

computer scientists jobs in lightwater, sry

Graduate Customer Support Analyst

Seasonal EMC Test Technician

Data Scientist — Data Engineering & Applied AI

Graduate Programme 2027: Data Scientist and Analyst

Seasonal Lab Technician - SAR

Graduate Teaching Assistant in Computer Science

Data Scientist I

Laboratory Assistant

Internship Programme 2027: Data Scientist and Analyst

Civil Engineering Apprentice / Water - Multiple Locations (Summer 2026 starts)

Data Scientist

Data - Programmer

Healthcare Science Practitioner

Machine Learning Engineer

Senior Solutions Architect, Physical AI and Robotics at NVAITC

QC Senior Scientist

Cell Painting Data Analyst

AI Deployment Strategist

Research Associate in Artificial Intelligence & Machine Learning

Civil Engineering Graduate Water / Multiple Locations (Summer 2026 starts)

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