Job Title: Event and Hospitality Assistants (Bank)
Location: The Showroom, Tritton Road, Lincoln
Responsible to: Event and Hospitality Manager
Salary: £12.86 per hour
Hours per week: Bank - 0 Hours Contract (including evenings and weekends)
We are looking for Bank Events and Hospitality Assistants to help deliver exceptional events and hospitality experiences for our guests, customers, and community. You will provide friendly and professional customer service, support the smooth running of events, and contribute to creating a welcoming and inclusive environment across YMCA Lincolnshire's venues and activities.
Job Purpose
To assist the Café Supervisor and Bookings Co-ordinator with the running of the Conference Centre within The Showroom. To provide high levels of customer service at all times, prepare and serve refreshments in the café area and to assist with room set up and breakdowns in accordance with the customers’ requirements.
- Meeting and greeting clients; providing excellent customer service, at all times.
- Assist & organise in room set up for bookings in accordance with customer requirements.
- Taking orders, cash handling and cashing up daily takings when required.
- Prepare and serve barista style refreshments for the café area and also for hospitality events as and when required.
- Dealing with face-to-face customer enquiries.
- To help ensure compliance with health and safety, licensing laws and other legal regulations
- To carry out other duties within the scope of the post, as directed by the Hospitality and Events Manager.
YMCA Lincolnshire is a local charity with a vision to assist in the development of children, young people, families and their local community and to encourage individuals to positively contribute to society. The YMCA is diverse, operating childcare, youth work, housing, community support and work within schools at several sites throughout Lincolnshire, through a dedicated staff team.
Unfortunately we do not accept CVs as our Application Process is anonymous to ensure fairness.
For the full job description, and to apply, please go to:
https://www.lincsymca.co.uk/get-involved/join-our-staff-team
YMCA Lincolnshire benefits
- Role specific training
- 25% off The Showroom Café
- 20% off YMCA Lincolnshire charity shops
- 10% off YMCA Lincolnshire nurseries childcare
- Free climbing sessions at The Showroom (availability dependent)
- Free eye tests & 20% off glasses for VDU use
- Blue Light Card eligibility
- B&Q Tradepoint card eligibility
- Free tea & coffee at all sites
Please note
The job description linked in this advert is not intended to be a complete inventory of all the activities the job holder would be expected to undertake. The job holder is required to comply with all the nursery’s policies and procedures and to meet his/her responsibilities under the Health and Safety at Work Act. The Job Description will be subject to review and change, in line with future development.
YMCA Lincolnshire reserves the right to close the vacancy early should a minimum number of applications be received/a suitable candidate is appointed.
Safeguarding
YMCA Lincolnshire is committed to the principles and practices of safeguarding. We believe safeguarding has paramount importance, and everyone in the Association shares an objective to help keep young people and vulnerable adults safe. Each staff member is required to take personal responsibility for ensuring the safeguarding of others and maintaining own knowledge and understanding through continued familiarity with YMCA Lincolnshire policies and guidance, promoting safe practice and reporting any concerns.
Equality & Diversity
YMCA Lincolnshire is committed to upholding the values that underpin current equality and diversity legislation. We recognise the importance of equality and diversity being an integral part of our work, to promote equality and prevent unlawful direct or indirect discrimination. Each staff member is required to take personal responsibility for ensuring equality and diversity is recognised and promoted in all aspects of the role, maintaining own knowledge and understanding through continued familiarity with Association policies and guidance.
Our customers come from all walks of life and so do we. We recruit great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger. If you share our values and our enthusiasm, you will find a home at YMCA Lincolnshire. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.
Health & Safety
YMCA Lincolnshire is committed to the health, safety and welfare of our residents, service users, employees, and all visiting stakeholders. Each staff member is required to ensure that they and others take notice of and operate within Association Health and Safety guidelines.
Benefits:
- Employee discount
- Free parking
- Health & wellbeing programme
Work Location: In person
Pay: £12.86 per hour
Benefits:
- Employee discount
- Free parking
- Health & wellbeing programme
Work Location: In person
