Back office executive Work, Jobs in Lincoln (with Salaries)

Customer Service Executive
Moss Products Group —Lincoln
- From £30,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
2d
The Lincolnshire Institute of Dental and Oral Health (LIDOH)
University of Lincoln —Lincoln
10h
Personal Injury Lawyer
Wilkin Chapman Rollits —Lincoln
- Full-time
- Hybrid work
- Military

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back office executive jobs near lincoln

Customer Service Executive

Moss Products Group
Lincoln

Quick apply

Job details

Full-time
From £30,000 a year
2 days ago

Benefits

Free parking
Store discount
Company pension
Employee discount
Gym membership
On-site parking

Qualifications

Organisational skills
Communication skills

Full job description

A Natural Convergence. A Shared Passion.

Different starting points, different stories, but the same destination ahead. In the world of classic motoring, journeys are measured not just in miles, but in decades of accumulated knowledge, trust built part by part, and a relentless drive to keep cherished cars on the road .

That's where you come in. As part of the MPG group, Mossrimmer unites the legendary heritage of Moss Europe and Rimmer Bros—bringing together enthusiasts, rare parts, and a global community that refuses to let automotive history fade . We're looking for a Customer Service Executive to join our Lincoln hub and help us deliver the swift, seamless aftersales experience our customers deserve.

The Role

This isn't just a desk job. You'll be the central cog that keeps everything moving smoothly. Working closely alongside our sales team, you'll ensure that the customer journey—from order fulfilment to final delivery—meets the high standards expected of a world-class classic parts specialist.

Your day-to-day will be varied and hands-on. You'll be the friendly, knowledgeable voice taking phone calls and responding to emails, handling everything from general enquiries to complex delivery issue resolution. You'll liaise directly with multiple courier partners to unpick delivery challenges, contact customers regarding failed card transactions or shipping cost adjustments, and investigate missing or delayed orders until a satisfactory resolution is found. Crucially, you'll act as the bridge between the customer and the sales floor, feeding back insights and ensuring every loose end is tied up.

What You'll Be Doing

· Handling inbound customer calls and managing email correspondence with genuine enthusiasm.

· Resolving customer complaints with tenacity, turning frustration into satisfaction.

· Proactively contacting customers regarding payment issues, stock shortages, or shipping updates.

· Investigating delivery issues deeply, coordinating with couriers, and clearly reporting outcomes to both the sales team and the customer.

· Managing order fulfilment processes to ensure nothing falls through the cracks.

Who You Are

You don't need to be a classic car expert (though a love of cars helps). You do need to be the kind of person who is prepared to go the extra mile. When faced with a logistical puzzle or a disappointed customer, you don't back down—you demonstrate tenacity and a positive, problem-solving mindset.

We're looking for a process-driven team player with excellent communication and organisational skills. You understand that in a parts business, getting the right component to the right person on time is what builds trust for decades. You'll thrive in our Lincoln office, feeding off the energy of a close-knit team dedicated to the same goal: keeping iconic cars on the road.

Why Join MPG?

By joining us, you're not just taking a customer service job; you're becoming part of a larger legacy backed by the strength of MPG. We're investing in stock, supply chain resilience, and long-term growth . You'll be working alongside people who share your commitment to quality and service, ensuring that the parts, advice, and enthusiasm we provide remain exactly where they've always been: right here, ready to keep the classics moving.

Apply now and help us write the next chapter.

Pay: From £30,000.00 per year

Benefits:

Company pension
Free parking
Gym membership
On-site parking
Store discount

Work Location: In person

Quick apply

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back office executive jobs in lincoln

Customer Service Executive

The Lincolnshire Institute of Dental and Oral Health (LIDOH)

Personal Injury Lawyer

Other jobs to consider

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