About the role
Are you a confident communications professional with a passion for community engagement and infrastructure? Do you thrive in a fast-paced, site-based environment where your work genuinely shapes local communities?
Balfour Beatty is seeking a Project Communications Manager to join our team delivering the North Hykeham Relief Road scheme. This is a pivotal role within the project leadership team, where you will drive stakeholder engagement, protect and
enhance reputation, and ensure our work – and its benefits – are communicated clearly and effectively.
What you'll be doing
Based predominantly on site, you will work alongside a dynamic project team and closely with our client to shape and deliver an impactful communications and stakeholder engagement plan. You will embed a customer-led approach, ensuring local communities, landowners, businesses and stakeholders are informed, listened to and engaged throughout the project lifecycle.
You will be:
Developing and delivering a robust stakeholder communication plan using a range of accessible and engaging channels
Acting as the vital link between project delivery teams and internal/external stakeholders
Managing reactive stakeholder enquiries professionally and efficiently, ensuring best-in-class customer responses
Leading local community engagement events, public exhibitions, liaison groups and charity initiatives
Advising on reputational risks and opportunities, working closely with Group Communications where appropriate
Driving internal communications to promote a ‘one team’ culture and reinforce key corporate messages
Producing award submissions, case studies and content to showcase project successes
Overseeing site hoardings, external visuals and information boards in line with brand guidelines
Analysing customer feedback and MAP assessment results to continuously improve communications
Managing budgets and maintaining accurate records in line with contractual requirements
Providing line management support and contributing to the development of future regional communications capability
Who we're looking for
You’ll be an experienced communications professional who is confident operating in a complex stakeholder environment. You’ll bring:
Essential:
Strong community relations and stakeholder management experience
A degree (or equivalent qualification) in communications, marketing, PR or a related field
Experience managing and developing direct reports
Confidence representing a project at face-to-face public events
Excellent writing, storytelling and presentation skills
The ability to translate technical information into clear, customer-friendly messaging
Creativity across multi-media communications channels
Strong analytical and problem-solving skills
A collaborative, proactive approach with the ability to influence and negotiate
Proficiency in Microsoft Office
A willingness to travel as required
Desirable:
Experience within construction or civil engineering infrastructure projects
Graphics or video editing skills
Membership of CIPR or similar professional body
Understanding of the regulatory and political landscape within construction
Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…
About us
With a strong track record of delivery, our civils teams connect communities through infrastructure projects in the highways, public realm, rail, flood and coastal defence, and industrial sectors across England and Wales.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: [email protected]
Job Reference: BBUK18673
