We are seeking a dedicated and highly organised Care Home Administrator to become a vital part of our team. In this role, you will be the central point for all administrative, financial, and operational support, ensuring the smooth and efficient running of the care home. Your work will directly contribute to a professional and welcoming environment for our residents, their families, and our dedicated staff.
You will manage a diverse range of tasks, from maintaining confidential resident and staff records to handling correspondence and preparing important documentation. This position requires a proactive individual who can confidently liaise with external suppliers, support payroll processes, and assist the Home Manager with regulatory inspections and audits.
The ideal candidate will have previous administrative experience, exceptional communication skills, and a strong command of Microsoft Office. If you are a compassionate professional with meticulous attention to detail and the ability to manage a busy workload, we encourage you to apply. This is a fantastic opportunity to use your administrative expertise in a rewarding, people-focused setting.
About The Role
As a Care Home Administrator, you are the organisational heart of the home. Your day-to-day will be varied and dynamic, involving everything from welcoming visitors to managing critical compliance documentation. You'll be the go-to person for staff and management, providing essential support that allows our care teams to focus on our residents.
This role offers significant growth opportunities, allowing you to develop a deep understanding of healthcare administration, HR processes, and regulatory compliance within the social care sector. You'll build strong relationships and make a tangible impact on the lives of residents and their families. What makes this role truly interesting is its unique blend of administrative skill and human connection. You're not just managing paperwork; you're helping to create a safe, efficient, and caring community.
An Enhanced Access NI check will be required for this position. If successful please be advised that we have a policy on the recruitment of ex-offenders which is available from our HR Team. Having a criminal record will not necessarily affect you from working with Burnview Group and will be reviewed in line with our policy.
In line with the Access NI Code of Practice we have a policy on the secure handling, storage and disclosure of Access NI information and both the Code of Practice and this policy are available from our HR Team on request.
Required Criteria
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Previous administrative or office experience.
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Good organisational and time-management skills.
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Excellent written and verbal communication skills.
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Good attention to detail and accuracy.
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Ability to maintain confidentiality.
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Competence with Microsoft Office or equivalent computer systems.
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Ability to prioritise workload and meet deadlines.
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Professional and compassionate approach when dealing with residents and families.
Desired Criteria
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Previous experience within a care home, healthcare or social care environment.
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Knowledge of care-sector administration and regulatory requirements.
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Experience with care management, payroll or accounting systems.
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Relevant administration or business qualification.
Skills Needed
Prioritisation, Regulatory Compliance, Payroll, Data Entry and Basic Computer Skills, Microsoft Office Suite, Telephone handling, Attention to detail, GDPR Compliance, Verbal and Written Skills, Recruitment and Selection, Communication, Empathy, Administrative skills, Time Management, Organisational skills
About The Company
In all our homes we aim to care for our residents in a way that promotes independence and autonomy whilst giving each resident the surety that we are there to care and assist with their individual needs.
Being family run with nursing experience we pride ourselves in being active in the operation of our care homes. We have high standards and are driven along with our management team of highly experienced health care professionals to lead our excellent staff in providing the optimum in resident care.
We pride ourselves in adhering to the principles of accountability, involvement and communication and as such operate an ‘open door communication policy’ to all.
Company Culture
As family run care homes our emphasis is on recruiting and retaining the best people. We have high standards and are driven along with our management team of highly experienced health care professionals to lead our excellent staff in providing the optimum in resident care.
We consider that everyone working in adult social care should be able to take part in learning and development so they can carry out their role effectively. We believe that developing our people can only enhance the care we give. We can all learn daily which can develop us both as people and care givers.
Training from Induction to recurrent training updates will help to develop the right skills and knowledge so our team can provide high quality care and support.
We encourage staff training either in-house or via external training organisations. We promote individual supported training, group training and practical training.
Company Benefits
When you join us we make a commitment to you and we want you to commit to us. You will receive tailored training to give you the best start along with ongoing support to give you the best possible conditions to thrive and develop. We are a team and as such welcome your input and ideas that may make what we do even better.
Vacation, Paid time off, Retirement plan and/or pension, Flexible schedule, Employee development programs, Tuition reimbursement, Free parking, Open office, Competitive salary, Long service recognition, Employee Assistance Scheme, Blue Light Card, Employee Recognition Scheme
Salary
Not disclosed
