Data and customer insight Work, Jobs in Little Clacton, Ess (with Salaries)

Holiday Sales - Owner and Guest Experience Manager - HS1
Parkdean Resorts —Clacton-on-Sea
- £34,029 a year
- Weekend availability
- Recruiting
- Training & development
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
4d
Data and Customer Insight Officer
Suffolk County Council —Ipswich
- £34,434 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Annual leave
12d
LGR Business Analyst
Suffolk County Council —Ipswich
- £34,434 - £40,777 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
5d
Systems and Asset Data Specialist
Babergh and Mid Suffolk District Councils —Sudbury
- £38,510 - £45,529 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Organisational skills
- Employee assistance programme
10d
Customer Representative - Felixstowe
Nationwide Building Society —Felixstowe
- From £26,500 a year
- Temporary
- Banking
5d
Employee Relations Advisor
WTW —Ipswich
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Databases
- Annual leave
- Employee assistance programme
CRM Manager
Onyx Gaming —Colchester
- From £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
Quick apply
UK Procurement Manager
Pulsar Measurement —Earls Colne
- £60,000 - £70,000 a year
- Continuous improvement
- Travel
- Computer skills
- Employee discount
- Sick pay
Quick apply
Data Scientist - ML Ops
Transport for London —Pier
- £72,000 - £85,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Agile
- AI
- Annual leave
- Employee discount
4d
Data Infrastructure Manager
Suffolk County Council —Ipswich
- £60,135 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Mentoring
- Annual leave
5d
Warehouse Systems Planner (15-month FTC)
GXO Logistics —Ipswich
- £35,385 a year
- Rotating shift
- Data analysis skills
- Analysis skills
- Warehouse experience
- Annual leave
- Employee discount
Senior Change Manager
Hiscox —Colchester
- Full-time
- Organisational skills
- Agile
Warranty Assessor Apprentice
MSX International —Colchester
- £26,500 a year
- Full-time
- Hybrid work
- Computer literacy
- Data entry
- Organisational skills
- Annual leave
- Work from home
Quick apply
Strategic Partnership Manager - Advanced Wound Care - Essex & North East London
Convatec —Colchester
- Full-time
- Microsoft Powerpoint
- CRM software
- English
Marketing Manager
Camp Beaumont —Maldon
- £40,000 - £45,000 a year
- Weekend availability
- Social media management
- Travel
- Communication skills
- Employee discount
PCB Sales Manager
Pulsar Measurement —Earls Colne
- £60,000 - £70,000 a year
- Hybrid work
- CRM software
- Engineering
- Business development
- Employee discount
- Sick pay
Quick apply
Key Account Manager
IQVIA —Colchester
- Full-time
- Hybrid work
- Communication skills
Cyber Security Engineering and Product Lead
Transport for London —Pier
- £80,000 - £85,000 a year
- Full-time
- Hybrid work
- Team management
- No degree
- Leadership
- Annual leave
- Employee discount
Software QA
DD Products & Services —Witham
- £35,000 - £40,000 a year
- Full-time
- ERP systems
- Annual leave
- Employee discount
Quick apply
2d
Retail Store Manager - Temporary Contract (Maternity Cover)
The Works —Colchester
- Customer service
- Training & development
- Retail management
- Employee assistance programme
- Employee discount

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Holiday Sales - Owner and Guest Experience Manager - HS1

Parkdean Resorts -
Clacton-on-Sea

Quick apply

Job details

£34,029 a year
4 days ago

Benefits

Store discount
Employee assistance programme
Employee discount

Qualifications

Guest relations
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Complaint handling
Continuous improvement cycles oversight
Recruiting
Customer interaction
Events management
Training & development
Team motivation leadership
Communication skills

Full job description

We’re looking for an inspiring, guest focused Owner & Guest Experience Manager to champion outstanding service and elevate the complete journey for both Holiday Home Owners and Guests, from their first hello to their final farewell.
If you’re passionate about creating memorable experiences, driving improvements, and leading high-performing teams, this role offers an exciting opportunity to make a big impact.
As an Owner & Guest Experience Manager, you’ll own the full end to end experience, ensuring every guest and owner feels valued, supported and welcomed. You’ll lead, coach and develop your team to deliver consistently brilliant service, while using insight and feedback to drive continuous improvement.
You’ll build strong relationships, oversee events and engagement activities, and work closely with wider park teams to deliver a seamless, joined up customer experience at every touchpoint.
What you will be doing...

Act as the voice of the customer - using owner and guest feedback, insight and reviews to shape improvements.
Analyse data and trends to identify emerging issues and opportunities to elevate service standards.
Lead action plans that reduce escalations and enhance satisfaction scores.
Recruit, inspire, train and develop a high performing customer focused team.
Create a positive, supportive culture where colleagues feel confident and motivated.
Lead by example, consistently demonstrating our values and service standards.
Take full accountability for managing and resolving owner and guest complaints in line with company policies.
Support the delivery of customer focused events and initiatives to strengthen engagement.
Plan, schedule and deliver a broad range of owner and guest events - forums, drop ins, social activities and more.
Work collaboratively with all park teams and central support functions to maintain consistency across the entire journey.

About you...

Proven experience managing and developing a customer focused team.
Strong relationship-building skills with internal and external stakeholders.
Good commercial awareness and understanding of how service excellence drives revenue.
Excellent written and digital communication skills for guest facing communication.
Flexibility to work varied hours including weekends, evenings and bank holidays.
A proactive, solution focused approach with a passion for delivering outstanding experiences.

So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.
Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at [email protected].

Quick apply

Refine Your Search

data and customer insight jobs in little clacton, ess

Holiday Sales - Owner and Guest Experience Manager - HS1

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Systems and Asset Data Specialist

Customer Representative - Felixstowe

Employee Relations Advisor

CRM Manager

UK Procurement Manager

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Data Infrastructure Manager

Warehouse Systems Planner (15-month FTC)

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Strategic Partnership Manager - Advanced Wound Care - Essex & North East London

Marketing Manager

PCB Sales Manager

Key Account Manager

Cyber Security Engineering and Product Lead

Software QA

Retail Store Manager - Temporary Contract (Maternity Cover)

I want to receive the latest job alerts for data and customer insight in little clacton, ess

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