Vacancy Reference Number
22183
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Number of Vacancies
1
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(B) OCU
Human Resources
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Location
Kilburn
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Band
Band B
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Part/Full Time
Full Time
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Hours per Week
36 hours per week
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Type of Contract
Permanent
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Job Advert
Job Title: Senior Human Resources Business Advisor
Salary: The starting salary is £62,310, which includes allowances totalling £3,009.
The salary is broken down as £59,301 basic salary, which will increase annually until you reach the top of the scale £72,254. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.
Location: Kilburn
Location: This role is embedded with local leadership teams, at locations within the London Metropolitan Area with an emphasis on on-site support. However there is some scope for hybrid working up to two days per week. We have vacancies based in Central London, East London and Kilburn.
More trust. Less crime. High standards – that’s our two-year mission plan. To turn it into reality, we’ve created the People Performance Improvement Team (PPIT). In this newly formed unit, you’ll have the chance to make a serious impact as a Senior HR Business Advisor. Join us – and give our team the support they need to give their best for London.
In this role, you’ll have the chance to deliver high quality, localised HR service to the Metropolitan Police Service (MSP). Working in collaboration with Senior Leadership Teams, you’ll identify and recommend HR solutions to improve operational performance, while guiding Operational Commands Units (OCUs) on areas such as attendance, performance, grievance management and employment tribunals.
You’ll ensure that your plans support our mission and that the customer is at the heart of your work. To help you achieve your aims, you’ll have central HR and senior and third-party stakeholders on hand. With this support, you’ll drive people performance across the OCUs, resolving challenges and making a difference to our workforce.
To join us, you’ll need significant experience as an HR Practitioner and a record of leading change. It’s vital that you understand HR practices, policies, and compliance requirements of diversity, equality, health and safety and other HR-related legislation if you want to make your mark. We’re also looking for knowledge of the unique challenges and dynamics that come with a police service environment. The ability to guide and make informed decisions in complex HR situations will be essential.
Above all, you must be capable of guiding teams and individuals with your strong communication skills. To excel, you’ll need to encourage a positive work environment, promote professional growth, and manage resources adroitly.
Why join us? Besides the rewarding nature of the job itself, a competitive salary and a Civil Service pension, you'll benefit from excellent career and professional development.
Job Purpose
To work with Senior Leadership Teams in identifying and recommending HR solutions to improve operational performance and to ensure more effective use of resources.
To provide direction to OCUs on how to improve performance in key HR areas, such as attendance, performance, grievance management and employment tribunals.
To ensure that the HR service directly supports the MPS ‘New Met For London’ strategy and the Mission of More Trust, Less Crime and High Standards.
To ensure that the customer and the organisation is at the heart of the HR provision.
Be the HR expert locally, drawing on assistance from central HR.
Collaborating with senior and third party stakeholders, both externally and externally, to drive people performance across the OCUs and resolve associated challenges.
To prioritise the needs of the customer making them central to HR service provision.
Communication and Working Relationships
Close working relationship with the HR Business Advisor locally, to communicate objectives, actions required, feedback and to provide development opportunities
Developing and engaging with HR colleagues directly and remotely across the organisation: Providing support to deliver overall service objective, to exchange of ideas, knowledge and best practice.
To work together with colleagues outside of HR, i.e. DPS and Learning and Development (on issues including probation).
Working in partnership with customers to resolve issues to benefit operational policing and the MPS.
Providing insight to other parts of HR, where service improvements are needed.
Building trust and good working relationships with external partners (e.g. SSL and Optima).
Key Result Areas
You will put the customer at the heart of everything you do, understand their Business area and what their greatest challenges are.
You will work with OCUs to ensure that more officers are operationally deployable and the support for front line colleagues enhanced.
You will keep oversight of HR performance tools, such as PDRs, grievances, Unsatisfactory Performance Procedures and Unsatisfactory Attendance Procedures. You will review areas where there is non- compliance or lack of action and provide recommendations and support to line managers. You will escalate risks in these areas to Senior Leadership Teams (SLT)
You will have oversight of officers on adjusted duties and staff on recuperative duties. You will lead with HR expertise with SLTs, to ensure OCUs are using their resources in the most effective way.
You will analyse data across key HR areas, establishing trends across each and identifying hot spots and risk areas. You will use this data to inform your recommendations.
You will have a holistic view on HR areas across an OCU, you will determine where there is correlation between each.
You will be a part of and represent HR local SLTs highlighting risk areas and vulnerabilities and implement strategies for mitigating these risks and where appropriate present an action plan.
You will collaborate with key stakeholders to proactively identify and advise on areas in which HR will add value to the Business area and improve organisational performance.
You will have an understanding of the OCU’s workforce profile and vacancy factor and the impact that these may have on key HR performance areas.
You will link into SLTs to ensure the corporate guidance in terms of workforce planning processes is understood and implemented.
You will ensure that line managers are provided with robust HR support to enable them to fulfil their operational duties.
You will work with SLT members to ensure that that line managers are aware of their responsibilities in terms of HR processes and are held accountable.
You will provide extra support to line managers who are dealing with complex cases which need specialised HR advice, equipping them with the skills needed to ensure such cases are dealt with swiftly and in line with the correct policy and procedure.
You will work collaboratively with colleagues from across HR (and external HR/OH providers) to ensure that the customer receives an informed, comprehensive HR service.
You will be responsible for disseminating and communicating key HR policies and strategies to the Business area, monitoring understanding and feeding this back to HR colleagues.
You will contribute to periodic review of local HR services and develop action plan to address issues identified.
Scope for Impact
You will directly support the MPS New Met For London strategy with the aim to making better use of our resources.
Freedom to decide where HR expertise is most needed and the advice given to managers as you will need to use your own experience and knowledge to identify key risks.
You will need to use resources effectively, directing other HR colleagues to areas where further HR support is needed.
You will provide robust support to line managers to ensure that complex cases are progressed in line with HR Policy and dealt with swiftly.
You will forward recommendations to change HR Policy, (where needed) - having listened to feedback from other colleagues.
You will need to have determination and resilience in driving through this significant change to the current HR service.
You will need to hold other colleagues to account (both from within the Business and other parts of HR).
You will need to manage the expectations of other colleagues and be very clear when setting out the responsibilities of your role and the role of other HR colleagues.
Dimensions
Responsible for between 1-3 staff. Ensuring that they undertake work that delivers the HR strategy.
Aligned to a specific area of the business with responsibility to ensure the HR needs are met.
How to apply
To begin your career at the Met, please click the "apply button “. The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and/or Personal Statement.
Completed applications must be submitted by 23:55 on 19/08/2026.
www.metpolicecareers.co.uk
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Essential For The Role
Essential for the Role:
Must be able to demonstrate credibility as a HR leader, able to use HR knowledge, experience and excellent communication skill to build professional and supportive relationships, gaining the trust of colleagues.
The successful candidate needs to be a HR professional i.e. CIPD qualified or studying towards the qualification/have extensive HR knowledge/experience.
Able to influence and inspire a variety of stakeholders with competing demands.
Possess an excellent understanding of HR fundamentals e.g. employment law, to provide assurance and oversight of key HR matters across their business unit, with a particular emphasis on ensuring the requirements of the Equality Act within the business unit are fulfilled.
Possess a broad knowledge across different HR functions to collaborate with other parts of HR when needed.
Action and delivery focussed: a track record of delivering results within a senior HR advisory capacity.
Experience of delivering exceptional service, including ensuring a positive customer experience and reviewing HR services from a customer perspective.
Planning and organising ability: able to develop action plans for continuous improvement, know how to review processes and work practices to identify areas and develop solutions for focus with the business.
Analytical skills: able to identify, analyse, and present trends and emerging issues, and able to work local senior leaders to ensure resolution. Possess experience of manipulating HR data, to provide commentary, creating persuasive communications that convey key messages in operational terms.
Problem solving: Uses initiative to identify problems early and is able to develop creative solutions where there is no precedent. The ability to resolve escalations and progress complex cases, using HR experience.
The ability to quickly understand new environments and to quickly get to the “heart of the issue”.
To be able to work as part of a Project Team and have experience and knowledge of Project Management Tools.
Must have a working knowledge and regular use of Microsoft Office applications and the internet, including Word, Excel, Outlook and PowerPoint to at least intermediate level. Experience of working with HR Information Systems to create and analyse HR performance.
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Required Languages
English
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Reports To
Band A - HR People Performance Improvement Lead
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Additional Information
CVF Staff Band.pdf – 971KB Opens in a new window
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Disability Confident Statement
The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.
As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.
The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.
Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about police fitness standards.
Read our full disability confidence statement.
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