Job summary
Hours: 30 hours per week
Working Days: Wednesday to Friday
Working Hours: Between 7:00am and 6:30pm to be agreed
PLEASE NOTE PREVIOUS APPPLICANTS NEED NOT APPLY
Closing Date for applicants will be Sunday 2nd August 2026.
Interview date will be Tuesday 11th August 2026.
We are seeking a motivated and organised Lead Care Navigator to join our team on a part-time basis. This is a key non-clinical role that will work alongside the current Lead Care Navigator to provide leadership and support to the Care Navigation Team, ensuring effective cover and service delivery across Monday to Friday.
The successful candidate will play a vital role in helping patients navigate the healthcare system by coordinating care, managing patient information, and ensuring individuals receive the appropriate support, resources, and guidance.
This is an excellent opportunity for an individual who is passionate about delivering high-quality patient support and contributing to the smooth running of healthcare service
Main duties of the job
Key Responsibilities:
- Support and oversee the daily operation of the Care Navigation Team.
- Provide guidance, leadership, and support to team members.
- Coordinate patient care and signpost patients to appropriate services.
- Maintain accurate and confidential patient records.
- Communicate effectively with patients, healthcare professionals, and external agencies.
- Ensure a high standard of patient service and administrative support.
About You:The ideal candidate will demonstrate:
- Strong leadership, motivation and team-working skills.
- Excellent organisational and time-management abilities.
- A proactive and motivated approach to work.
- Outstanding telephone and communication skills.
- Previous administrative experience, ideally within a healthcare or customer service environment.
- The ability to work effectively in a fast-paced setting while maintaining attention to detail.
Overview of your organisation
Wollaton Park Medical Centre is a friendly and well-established seven-partner GP practice serving approximately 10,700 patients within the local community. We are proud of our reputation for delivering high-quality, patient-centred care and are committed to meeting the diverse healthcare needs of our patients with professionalism, compassion, and respect.
Our dedicated multidisciplinary team works collaboratively to provide accessible, responsive, and effective healthcare services.
As an employer, we are committed to fostering a positive, supportive, and inclusive working environment where staff feel valued and respected. We recognise that our people are our greatest asset and actively encourage professional development, continuous learning, and opportunities for career progression. Teamwork, open communication, and mutual support are at the heart of our practice culture.
Located in the attractive Wollaton area, our practice combines the benefits of serving a large and diverse patient population with the warmth and community feel of a local GP surgery. We are continually looking for ways to improve and innovate our services while maintaining the highest standards of patient care and staff wellbeing.
Job Type: Part-time
Benefits:
- Company pension
- On-site parking
Work Location: In person
